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View RSS feedThe Newcastle Trades Register
The Newcastle Trades Register has been set up to help people aged over 60 years old in Newcastle to find tradespeople to carry out repairs and maintenance in their homes, including qualified engineers who can help with your digital television changeover needs.
Tradespeople have to go through a vetting procedure to standard criminal records bureau level; have their standard of work assessed by Anchor Staying Put (which includes getting references from people that they have worked for in the past); and ensure that they have indemnity insurance before being accepted onto the Register.
The Trades Register service is a programme of the Quality of Life Partnership and is funded by Newcastle City Council. It is being co-ordinated by NewcastleGateshead Staying Put, which is Anchor Staying Put's regional office for Newcastle and Gateshead.
Services available
The Newcastle Trades Register has two levels of service:
The Information Service
The Information Service is free of charge. The service will provide you with contact details of suitable tradespeople, depending upon your needs. Once the work has been done, the Trades Register staff will ask you to complete a satisfaction survey to check that you were happy with the work and were satisfied with the cost.
The Advisory Service
The Trades Register staff will identify suitable tradespeople for you and will make appointments for them to visit you to see what work needs to be done. Once you have chosen the tradesperson you prefer, the Trades Register staff will work with you and will co-ordinate the work on your behalf. If you have any queries during the work, they are available by telephone to offer guidance and they will contact you when the work is complete to make sure that you are happy with the standard of work that has been carried out by the contractor.
You will be charged a fee of £25 for this service, which is payable to Anchor Staying Put. This fee is in addition to the cost of the work that you will pay to the tradesperson.
Finding out more
You can read more about these services in the Newcastle Trades Register leaflet.
If you would like to enquire about finding a tradesperson to carry out some work for you, contact the Trades Register Co-ordinator at NewcastleGateshead Staying Put using the details given below:
NewcastleGateshead Staying Put
Metropolitan House
Longrigg Road
Swalwell
Gateshead
NE16 3AS
Tel: 0191 495 6178
Comments from users of the Newcastle Trades Register
The tradesman was excellent; professional, friendly, highly-skilled, he did an excellent job at a very reasonable rate.
Im over the moon ... very professional and well mannered.
'... knowing the tradesperson is vetted means peace of mind and the ability to trust.
(This is) a fantastic service. I shall always use it when I need work done to my house.
