Information Now

10 September InfoNOW news


Your Equipment Newcastle
NCC consultation on city centre plans
Post Office card accounts end
Suicide Prevention #MoveNENC

Opportunities for Action

Cruddas park consultation
Virginity does not define me campaign
Zero Waste Week

Spotlight On


Research & Reports

A Perfect storm: health inequalities and the impact of Covd 19
GP patient survey findings

Know your Human Rights
Making every contact count – Mental Health training

New on InformationNOW this week!

  • Events & activities for the next three months
  • Beyond the Waves #AgeProud Newcastle
  • Updated articles & organisation


Your Equipment Newcastle

Are you having problems carrying out day to day tasks?  Is it difficult to get to the toilet, move around your home or go into the garden?  Are you worried about slipping in the shower or managing the food on your plate?

The Council has launched Your Equipment Newcastle to help you find and buy useful products.  There are three steps to helpful information:

  1.  Choose a topic
  2.  Answer some questions
  3.  Get a personal report on products that might help you.

More information about equipment, adaptations and grants.

NCC Consultation on city centre plans, 13 September to 11 October

Newcastle City Council will be starting consultation on proposed changes affecting some roads in the city centre in September.
You’ll be invited to have your say on the proposals, which include planned closures to traffic and bus travel on Blackett Street, New Bridge Street West and the northern section of Pilgrim Street, as well as changes to loading restrictions, parking and taxi ranks in these areas. These plans have been the subject of previous consultation and have been changed in response to the feedback from people.
The plans are part of a wider £50m transformation programme. This aims to create a cleaner, healthier and more welcoming place for everyone and ensure the city centre remains a place where business, employment and investment can thrive, while also supporting a sustainable recovery from the Covid-19 pandemic.

The formal consultation will take place from Monday 13 September until midnight on Monday 11 October and you’ll be able to take part online, in writing or by speaking to someone from the Council.  You can email or telephone and leave a message on 0191 278 2767.

Special consultations

Elders Council  have arranged an opportunity for older people to find out more about the changes that are being proposed and to have their say  including on how they will be implemented.  Don’t miss this opportunity to join us for this important event.  Tuesday 5th October 1.30 to 3.30 pm at the Civic Centre

Newcastle Disability Forum is hosting a meeting with Council officials to explore the proposals and feed in to the consultation.  There are limited spaces available for this meeting, which is open to all with an interest in disability/ disability issues on the 6th October at 2 pm in the Civic Centre the To book your place please telephone Alison Blackburn, Chair of the Forum, on 0191 274 1414.

Post Office Card Account ended 31st August 2021

The Post Office card account (POca) service came to an end at the end of August. Customers can phone the DWP Customer Service centre on 0800 085 7133 (8.30am to 4.00pm, Monday to Friday) to provide new account details for their benefit or State Pension payments. All POca customers who are unable to provide a bank, building society or credit union account will be moved to the DWP voucher-based scheme called the Payment Exception service which provides access to payments via the PayPoint network. Payment Exception service payments can also be accessed on the Post Office network from the end of August 2021. Customers will start to be moved to the Payment Exception service from the end of August 2021, if they haven’t yet contacted DWP with new account details Local DWP listing on InformationNOW

Opportunities for Action

Suicide Prevention #MoveNENC  10th September until 10th October

As part of the Suicide Prevention campaign, the NENC Suicide Prevention Network  is promoting getting moving – cycling, walking, running or moving in any way you prefer – to help raise awareness of how to help prevent suicide, reduce the stigma, and start a conversation that might just help save lives.

They hope that Network members, their friends and families, and people from across our communities will join us – anywhere and anytime between these dates – so that we can do as many miles as possible.

InformationNOW has articles on: suicide and self harm;  mental health crisis

Cruddas Park Early Years Centre Stakeholder Consultation 

Please share your views about the proposal to repurpose Cruddas Park Early Years Centre into Early Years Special Educational Needs and Disabilities (SEND) Hub for the city. You can read more about the proposal on Let’s Talk Newcastle Online and take part in the consultation survey which closes on 15 September 2021.

You could also register to attend at Westgate College at 6pm on Wednesday 15 September 2021. Book by emailing or calling 0191 211 5074

InformationNOW has articles on:learning disability autism

Virginity does not define me campaign

IKWRO, a women’s rights campaign organisation, has launched their new Virginity Does Not Define Me campaign to challenge the false and harmful notion that virginity is in any way a measure of a girl’s or woman’s worth.The campaign:

• tackles dangerous myths around virginity
• calls for a ban of the harmful practices of virginity testing  (inspecting the hymen) and hymenoplasty (a surgical procedure that attempts to recreate the hymen, a thin membrane at the lower end of the vagina of a girl or woman)

A key way to challenge these practices is inclusive sex education in schools, Colleges and Universities.

IKWRO supports Middle Eastern and Afghan women and girls who are living in the UK.  They speak Farsi, Kurdish, Arabic, Dari, Pashto, Turkish, and English.

Zero Waste Week 2021

This week is Zero Waste Week  Reducing our waste is one of the most achievable, measurable and accessible climate actions every one of us can take. There are now so many people taking steps to reduce their waste and make better use of resources and more and more people want to know how we do it, rather than why we do it.  There’s no Zero Waste model that anyone has to stick to. Zero Waste is a journey, and the goal is to reduce waste, but there are many, many ways to achieve that.

The campaign has been running since 2008 predominantly on social media and the website ZeroWasteWeek to reach a community of like-minded people who want to reduce residential or commercial waste, reuse materials and recycle as much as possible. The aim of the campaign is to help householders, businesses, schools and community groups increase recycling, reduce landfill waste and participate in the circular economy – in alignment with European recommendations and Directives.

They have a series of challenges for the week; here are the first two:

Day 1 Challenge What was the very first thing you did to reduce your waste? Tell someone about it – put it on social media with the hashtag #ZeroWasteWeek or just mention it in conversation. You never know, you might inspire someone to take their first step on the Zero Waste path.

Day 2 Challenge What’s the biggest challenge you face in reducing waste?

Zero Waste Week recognises the need to use natural Compost from organic food waste to provide a useful plant nutrient product as opposed to putting food in landfill where it produces methane, a global warming greenhouse gas. The campaign also tackles the problem of disposal of many non-organic synthetic materials, such as plastic material packaging and non-biodegradable man-made products, that are producing a global problem to the environment in both volume and toxicity.

Spotlight on


One in ten people over 40 in the UK are now living with a diagnosis of Type 2 diabetes. The figures show that there are 3.8 million people living with a diagnosis of diabetes in the UK, and 90% of those have Type 2. There are almost 1 million more people living with Type 2 diabetes who don’t know they have it because they haven’t been diagnosed, bringing the total number up to 4.7 million. By 2030 it’s predicted this number will rise to 5.5 million.
The main symptoms of diabetes are:

  • being very thirsty
  • needing to urinate more (especially during the night)
  • feeling very hungry or very tired
  • losing weight (without trying to)
  • having blurred vision
  • having sores that heal slowly
  • having dry, itchy skin
  • losing the feeling in your feet, or having tingling in the feet
  • having regular episodes of thrush

Type 2 diabetes can be prevented and managed by controlling your blood sugar levels of glucose. Healthy eating and drinking will help.

Diabetes UK has a risk tool that can help you consider your risk of developing Type 2 diabetes.

Diabetes UK Online Event for people with Type 1 diabetes; Saturday, 16 October from 10:00 am to 2:00 pm

This year Diabetes UK’s online event connects the Type 1 diabetes community with healthcare professionals and researchers. The conference offers a variety of topics in engaging and interactive formats, such as live poll, and it features researchers, healthcare professionals and people living with type 1 sharing their experiences.

This year will cover issues highlighted by the coronavirus pandemic through presentations, conversations and opportunities for questions and debates with experts, as it analyses the ever-growing role of technology in diabetes care.
Sign up for the event If you have any questions about the event, please contact the type 1 and tech event team:
InformationNOW has articles on: high blood pressure, stroke

Research & Reports

A perfect storm: health inequalities and the impact of Covid-19

This report, from the Local Government Association, describes the national literature on COVID-19 risk factors and the evidence to date on inequalities, drawing out key themes. It examines both the impact of COVID-19 on inequalities and the impact of the pandemic restrictions on inequality, exploring what steps councils are taking to reduce those inequalities. Supplementary briefings also examine these key themes in greater detail, introducing case studies from local authorities around the country that offer ideas and opportunities for supporting residents and reducing some of those inequalities.

InformationNOW has an article on coronavirus, disability rightsage discriminationEquality and human rights commission and racial discrimination

GP Patient Survey findings

The GP Patient Survey has published data for 2021 and it has revealed some information that has been highlighted already, that a significant proportion of the population had avoided their GP/surgery throughout the pandemic.  The survey included: satisfaction with getting to speak with a GP, appointment times, quality of the last appointment.  In addition:

  • around one in seven (14.9%) said they had felt isolated from others, an increase compared with the 2020 survey (7.5%).
  • one in eight (12.1%) had experienced problems with their physical mobility over the last twelve months, and 2.2% had experienced two or more falls that needed medical attention.
  • three in ten (30.3%) felt the time it took to get help when the GP surgery was closed was ‘too long’, a decrease compared with the 2020 survey (36.6%)

From a carers perspective, key points included:

  • patients who had caring responsibilities were less positive (81%)  than average (83%) when describing their experience of their GP practice as ‘good’
  • patients living in the most deprived areas (in Newcastle the highest amounts of care hours are provided by those carers living in the most deprived areas of the city) were also less positive about their experience

Want to know how your GP Practice is performing? Type in the name of the practice or postcode. You can also compare the results against other GP practices.

InformationNOW has a section on: your doctor or GPhaving your say about health services.

Resources & Training

Know your Human Rights

In the wake of the National Disability Strategy, Inclusion North are holding a series of online workshops These workshops are for people with a learning disability, autism and family carers who live in their member areas in the North East or Yorkshire and Humber. These are fun and engaging workshops that help you know:

  • what your Human Rights are
  • what to do if your Human Rights are not met
  • who can help or who to ask, to make sure you get your Human Rights

Sign up to events running on 14 Sept, 6 October and 3 November from 11 to 3.30 with breaks from the screen throughout the time

InformationNOW has an article on: disability rightsage discriminationEquality and human rights commission

Making Every Contact Count – Mental Health

Making Every Contact Count is an an approach to changing or influencing behaviour and promoting a healthy lifestyle and mental wellbeing.  The Public Health team are running two events in relation to Mental Health in September and October for anyone who would like to become a  practitioner on behalf of their organisation.

More information and registration details.

InformationNOW has an article on: Mental Health

Events & activities at a glance

LLARC AGM and open meeting about broadcasting and radio, 10 September 4 pm
A series of courses on sewing and patterns starting September
Living with a long term condition
Research into liver disease
IT sessions at St Vincent’s
Male Peer Support Group starting on Mondays with NUF

Table Sports Tuesday starting in October at the Eagles
Dementia care – communicating and connecting
Table Sports Tuesday starting in October at the Eagles
Dementia care – communicating and connecting

VONNE AGM and the Digital Divide

Age Proud Newcastle; Beyond the Waves, Friday 1st October, 11.00 am to 12 noon,  City Library

 An opportunity for a relaxed, creative and supportive session to introduce a new project ‘Beyond the Waves’ led by local artist Karen Underhill in partnership with Marie Curie Bereavement Services as part of Age Proud Newcastle launch.

This bereavement project aims to engage people who have lost loved ones during Covid. The artist welcomes you along to City Library to create a little memorial work of your loved one. In the session they will discuss the wider project and connect with others who have faced loss. They will lay tribute to our special people and find out more about the longer project and outreach bereavement services at Marie Curie.

In this taster session you will be given all the resources to make little boats using clay and driftwood alongside messages in a bottle. The session is delivered by facilitators who have lost loved ones during COVID and directly affected by bereavement during a global pandemic. They aim to offer friendships, healing, hope beyond tragedy and a creative, mindful outlet on this difficult journey.

Places are limited.  Please book your place on Eventbrite or call 0191 208 2701 to reserve a place.

Updated organisations and articles

Articles Updated
Benefits for maternity, paternity, adoption and other parental pay
Tax Credits
Organisations Updated
British Reflexology Association
Converge at Northumbria University
Fenwicks Friendly Folk

Last updated: September 10, 2021

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