Information Now

InfoNOW news 4 September 2021


Extra Metro trains/Wristbands for the Great North Run
Use SignLive to contact the Care Quality Commission
Financial Conduct Authority duty of care re mental health
Help Us, Help You campaign

Opportunities for Action

World Suicide Prevention day, 10 September
UK Recovery Month – September
YHN Community fund round 3

Spotlight On

Toon trail and Scavenger Hunt – prizes
Research & Reports
Everyone In: where are they now?


Community Digital Partners pathway
Pregnancy and maternity

New on InformationNOW this week

This week’s events & activities at a glance
Prevention, Information & Advice Network webinar series, 16 September
Age Proud call for events
Heritage Open days
Later Life Audio and Radio Cooperative AGM and Open Event
75th tribute to VE day and Royal British Legion celebrations
Age Proud/ Wake up to Climate Change writing session
Updated articles & organisations



The InformationNOW team has been involved in a series of Collaborative Newcastle working groups to support mental health and wellbeing transformation across Newcastle. To that end, we have just published a new article on Eating Disorders with the help of the NIWE Eating Distress team.Collaborative Newcastle has just been shortlisted for for the Health and Local Government Partnership Award at the national HSJ Awards 2021. This recognises its outstanding contribution to healthcare in what has been an exceptional and challenging period across the sector. Despite the demanding circumstances of the past 18 months, over 1000 entries were received for this year’s HSJ Awards, with 205 organisations, projects and individuals making it to the final shortlist. Winners will be announced on 18th November.

Extra Metro trains and wristband tickets for the Great North Run

There will be extra Metro trains for the Great North Run on Sunday 12 September – and runners and spectators are being advised to allow extra time for their journeys and to buy special wristband tickets in advance.

The Great North Run is the busiest Sunday of the year for Tyne and Wear Metro and this year the run is expected to welcome thousands of runners and spectators.  Extra Metro trains will be running until early evening, with trains every three minutes through the centre of Newcastle to help people to the start of the run, and to get home afterwards or link with park and ride locations.

It is a different route this year, but Metro is perfectly placed to support the Run with stations in Newcastle city centre and around the Town Moor linking with our whole region.

InformationNOW has articles on: public transport and concessionary travel

Use SignLive to contact Care Quality Commission on your phone, tablet or computer

The CQC has introduced a new way British Sign Language (BSL) users can get in touch. You can use it to give feedback on care or for any other type of enquiry.

SignLive is a service you can use to call people through a BSL interpreter. You sign to the interpreter using the camera on your phone, tablet or computer, and the interpreter speaks to one of our team.

You’ll find them listed in SignLive’s community directory. Calling them/CQC  through SignLive’s community directory is free.

Find out more about this and other ways to contact the CQC if you’re deaf or hard of hearing

InformationNOW has an article on interpreting and translation and BSL

Financial Conduct Authority’s (FCA) duty of care for people with mental health problems

The FCA is proposing a new duty that could help to address some of the problems people with mental health conditions face when dealing with banks, insurance and other financial services. Under the proposals, financial services would have more responsibility than ever for making sure that people experience good outcomes when using their products and services. This would affect everything from the way that companies design financial products to how much they cost.

InformationNOW has a series of topics, such as financial advice, bank accounts, credit unions under the subject of money

Help Us,Help You campaign

The Help Us, Help You Lung Cancer Symptoms and Abdominal and Urological Cancer Symptoms campaigns are highlighting what to look for with lung, abdominal and urological cancers.

The lung campaign highlights that a cough lasting three weeks or more could be a sign of lung cancer. The abdominal and urological campaign draws attention to key symptoms also lasting three weeks or more, including diarrhoea and discomfort; or any sign of blood in your pee – even just once. In all instances, such symptoms should be taken seriously, with both campaigns encouraging anyone with these symptoms to contact their GP practice.

InformationNOW has an article on cancergiving up smoking and COPD

Spotlight on

World Suicide Prevention Day, 10 September

Overall, national suicide rates remain high and some of the highest are in the North of England. The devastating impact of suicide to the individual, their family and friends, colleagues and wider community is immeasurable.

Suicide is known to be a higher risk in some groups of people, and it is the leading cause of death in males age 20 to 49 years. Self-harm is a known risk factor for suicide and is particularly high in younger age groups and women.

The focus of the NENC Suicide Prevention Network campaign is Creating Hope through Change.  The key messages are

  1. Look after yourself
  2. Look out for others
  3. Get help early

On 10th September there are free virtual courses  for children over 13 years, the public and professionals on

  • Emotional Resilience and
  • Self-Harm Awareness and Response

There is also a Creating Hope Through Action virtual event on 10 September 2021. Book on.  Attendees will hear from people with lived experience of coping with mental distress, and recovery from suicidal ideation, self-harm, or attempted suicide sharing their “messages of hope” which may help other people who are struggling and perhaps losing hope.

You may like to attend the Zero Suicide Alliance free 30 minute course which will help show that anybody can learn to save a life in under 30 minutes by accessing the free online training.

InformationNOW has articles on: suicide and self harm;  mental health crisis

UK Recovery Month – September

September is Recovery Month and the date falls just before the Recovery Walk in Newcastle on 18 September. Often Recovery and Mental Health are considered and supported separately and they hope that in running this walk and event, the thinking will be joined up.

Wednesday 15th September 9 to 12 noon,  Community Hub, Fenham Library, Fenham Hall Drive, Newcastle upon Tyne, NE4 9XD

There will be a series of short presentations to raise awareness about all the good work happening around Recovery within Newcastle:

They are planning for the event to be face to face and numbers will be limited to 30 (COVID secure). They are also hoping to share online, so more people can access the information. They will change to online should there be any changes to current COVID guidelines.
To reserve your place at the event please contact Matty Starforth,

There are two recovery walks starting at 12pm on 18th September. One from Fenham library and one from Byker Sands Family Centre, both walks finish off at George Street Social. Just turn up.

InformationNOW has articles on: addictionsmental healthalcohol and drugs


YHN Community Fund Round 3 now open – closes 10 September

The YHN Community Fund aims to have a positive impact on the communities where YHN has homes by investing in community projects and partners that are already doing great work and helping them to achieve more. The fund is open to voluntary and community sector organisations in Newcastle to bid for a share of £20,000 available during the year, with the first round having launched in April 2021. Organisations can bid for grants of up to £4,000 per round. YHN is looking for projects that will broadly focus on one or more of the following key themes:

  • Building stronger communities
  • Reducing social isolation and loneliness
  • Improving mental health and well-being
  • Tackling digital exclusion and digital poverty

Toon Trail and Scavenger Hunt – prizes to be won

Toon Trails takes participants on journeys through the city that will have them jumping, posing, and exploring many of its hidden gems.

The three distinct Toon Trails include:

  • Rivers and Bridges (Baltic to High Level Bridge approx. 1 hour)
  • Castles and Churches (Newcastle to Blackfriars approx. 1.5 hours)
  • Monuments and Parks (St James’ Park to Grainger Market approx. 2 hours)

To take part in the Toon Trails, you can download the OurPlace app to your mobile phone or tablet, download an activity booklet to print, or pick up a booklet from Newcastle City Library.  To download, navigate to the App Store or Google Play and download to your device. You will need an Apple, Google or Facebook account to log in to the app.

If you would prefer to take part in the Toon Trails through a paper-based activity booklet, activities are available for download so you can print them at home.  Download trails

You can email your pictures of your completed activity booklet to as proof of entry into the prize draw with the subject line ‘Toon Trail Entry’.

InformationNOW has articles on: Summer activities


Everyone In: Where are they now?

Shelter has published a new report looking at the aftermath of “Everyone In” during the first Covid-19 lockdown in 2020. According to the Ministry of Housing, Communities and Local Government (MHCLG), 37,000 people have been helped under the scheme  with 26,000 helped into longer-term accommodation. However, this report finds:

  • that fewer than 1 in 4 (23%) people had moved into settled accommodation of at least six months – that’s an estimated 8,600 people.

One of a number of recommendations, Shelter recommends that the Government, working with Councils, invest in suitable, settled homes for street homeless people

InformationNOW has an article on worried about becoming homeless?

Opportunities to get involved

Community digital partners pathway

The Good Things Foundation is looking for potential partners in the North of Tyne Combined Authority area to deliver an initiative to help people change their lives through digital. Its Community Digital Skills Pathway proposal has been recommended to government, and if successful, grant applications will open shortly.

The aim is to develop and evaluate a community digital skills and support pathway that engages people for whom Essential Digital Skills (EDS) is the primary barrier to social and economic inclusion, and therefore progression.

Register your interest in a grant at this stage by emailing and include ‘UK CRF’ in the title of your email.

Pregnancy and maternity

Sure Start Maternity Grant (SSMG)

The SSMG is a one-off payment of £500 to support costs associated with a new baby. The grant is paid to those in England and Wales on certain income-based benefits, where there are no other children under the age of 16 in the claimant’s family (exemptions apply). Claimants must also demonstrate they have received maternal and/or child health advice by asking a health professional (i.e. midwife or GP) to complete the Health Professional Statement (Part 13 of the claim form). This form is included within the General Medical Service Contracts Regulations (2015), available free of charge by GP surgeries

World-first NHS test for pregnant women

same-day life-saving test to rule out pre-eclampsia in pregnant women is being rolled out across the NHS.

Known as placental growth factor testing, the new blood test is the first of its kind in the world to diagnose the potentially life-threatening condition, and it has already helped thousands of expectant mothers.

Information NOW has an article on sexual health

What’s new on InformationNOW

Events and Activities

Prevention, Information and Advice Network

The next webinar in our series Navigating the Maze is about employability and supported employment, 16 September, 11 am to 1 pm

Working with Newcastle Futures, Supported Employment Service at Newcastle City Council and with CNTW Supported employment services we will show you that there is more to recruitment and developing employment skills than writing a CV.  Some people need that extra bit of help along the way.  Have you got clients who could benefit from their services?. Some along, it’s free. Email:

Age Proud Newcastle

We are gathering information about what is taking place across the City for Older People’s Month in October. Send your events and activities to:

Looking for activities? keep an eye on our Age Proud events section.

Remember you can print the events and share them in a table.

Want to know more about Age Proud Newcastle? – follow this page as we build it.

#Age Proud Newcastle  #olderandgreener #agefriendlynewcastle #IDOP 2021

Update on Heritage Open Days

Jesmond Library – An Influential Modern Library, 11 September

LLARC AGM and open event

Later Life Audio & Radio Cooperative (LLARC) are holding their first Annual General Meeting on 10th September 2021.  The AGM is a closed meeting, but they would like to extend a warm invitation to anyone who is interested in radio, audio and broadcasting to attend and listen to their two speakers from 4.25 pm:

  • Rose Marley, CEO of Coops UK
  • Professor Caroline Mitchell, Associate Professor of Radio and Participation, University of Sunderland

The two speakers will cover: the role and nature of Coops and radio across the Globe.  This will be followed by a workshop on the future of LLARC including launch of the LLARC website.

Royal British Legion celebration, 4th September

Starting at 4pm, delivered by General Robin Brims and Mrs Susan Winfield, Lord Lieutenant of Tyne and Wear, they will both read a tribute to the Royal British Legion on reaching its centenary. It is also the 80th anniversary of the Battle of Britain. Poppies will be dropped from the Gateshead Millennium Bridge and the parade will end with a fly past at 4.40 pm.

At 6 pm there is a Beating the Retreat on Baltic Square, the Catterick Military Band, 102 Battalion Pipe Band will play, the Blue Light Choir, John Rowland and Julie Pendleton will sing and there will dancing from the Hindu Cultural Trust Dancers.  The event will end with a Sunset Ceremony.  All are welcome,  but there is a ticketed seating area, so perhaps head for the Sage to look down.

InformationNOW has a page on mental health support for veterans and their families 

Waking up to climate change writing session, Online  Friday 8th October, 1 to 2.30 pm

With the international summit on Climate Change COP26 taking place in Glasgow in November, this creative writing workshop offers an opportunity to explore what climate change and environmental challenge means to you.  Linda France, Climate Writer in Residence with New Writing North and Newcastle University, will guide you through a process of enquiry and reflective writing to gain a deeper awareness of your thoughts and feelings, hopes and fears, and identify possibilities for positive action.  Everyone over 50 is welcome – all you need is pen and paper and a willingness to ponder.

Booking is essential using Eventbrite or by calling 0191 208 2701.
#Age Proud Newcastle  #olderandgreener #agefriendlynewcastle #IDOP 2021

Articles Updated
Mental Health
Eating Disorders
Libraries, reading and audio books
Sight Loss and Visual Impairments

Organisations Updated
Newcastle West End Food Bank distribution points

New Organisations
Listening Books
Digital Pathfinders
Some Voices Choir

Last updated: October 21, 2021

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