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Consumer Advice

Choosing the right service or product can be confusing. There are many organisations that can help when buying services and help you if things go wrong. As a consumer you have legal rights that protect you. If you are unhappy you are entitled to complain.

All consumer advice articles

Gas safety

Tips on how to be gas safe at home

Getting online and digital equipment

Want to know more about how to use digital technology such as the internet, computers, tablet devices (Ipad etc) mobile phones and find out what this technology could do for you?

Getting repairs and decorating done

If you need repairs doing to your home and can’t do them yourself then there is help available. Always find someone you can trust before you let them into your home.

Help with gardening

There are schemes that can provide you with a reliable gardener to help keep you garden in good condition at an affordable price.

Help with heating problems and how to pay for them

There are several organisations that can provide help and advice to ensure that your home has adequate heating and insulation to meet your needs.

Home care

If you need some support at home with personal care such as bathing, dressing and making meals, there are organisations that may be able to help you.

How to complain about health services

This section looks at the different ways you can raise concerns you may have about health services.

How to make a good complaint

If you are not happy with the service or goods that you have received you can make a complaint, or in some cases you may be able to return the goods and secure a refund.

Internet and Broadband

To connect to the internet you need a telephone line and to pay for a broadband connection. You can also access WiFi.

Mobile phones

are a good way to keep in touch. They can be used to make phone calls, send text messages photos and emails and lots more.

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