Choosing the right service or product can be confusing. There are many organisations that can help when buying services and help you if things go wrong. As a consumer you have legal rights that protect you. If you are unhappy you are entitled to complain.
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All consumer advice articles
Sensible precautions you can take to make yourself less likely to be the victim of crimes such as fraud or scams. How to report fraud.
Help and advice on how to find a cheaper energy supplier, help with energy debt, complaining about your service provider, priortity services and more.
Tips on how to be gas safe at home
Want to know more about how to use digital technology such as the internet, computers, tablet devices (Ipad etc) mobile phones and find out what this technology could do for you?
If you need repairs doing to your home and can’t do them yourself then there is help available. Always find someone you can trust before you let them into your home.
There are schemes that can provide you with a reliable gardener to help keep you garden in good condition at an affordable price.
There are several organisations that can provide help and advice to ensure that your home has adequate heating and insulation to meet your needs.
If you need some support at home with personal care such as bathing, dressing and making meals, there are organisations that may be able to help you.
This section looks at the different ways you can raise concerns you may have about health services.
If you are not happy with the service or goods that you have received you can make a complaint, or in some cases you may be able to return the goods and secure a refund.