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Consumer Advice

Choosing the right service or product can be confusing. There are many organisations that can help when buying services and help you if things go wrong. As a consumer you have legal rights that protect you. If you are unhappy you are entitled to complain.

All consumer advice articles


There are a lot of telephone services to choose from. This article gives more information to help find the right  service for you.

Television Licences

You need to buy a TV license if you own a TV set or other equipment that can recieve TV programmes.

Water Supply

read more about the water supplier in the North East, help to pay your bills, to save money and water.

Where to get legal advice

Find out more about places where you can receive legal advice in Newcastle.

Your Consumer Rights

If you have a problem with something that you buy or pay for there are laws that can protect you. There are also local organisations that can help you.