North East Ambulance Service (NEAS)

North East Ambulance Service (NEAS) provide ambulances in emergency situations across the North East. They also run the: Accident & Emergency 999 service, NHS 111 service and patient ambulance transport to get you to a clinic.

When you call 999 in an emergency or NHS 111 for help the call handler will ask you questions to find out what you need. In an:

  • urgent but not life threatening situation a professional will call you to discuss your symptoms and offer advice. They may offer you an appointment at an urgent treatment centre.
  • emergency, they will send an ambulance to you or advise you to go to Accident and Emergency (A&E).

The Patient Transport Service provides pre arranged ambulance transport for patients with a medical condition and can’t make their own way to hospital for an appointment or need extra care on the journey. See their website for more details on how to book. To cancel transport use their¬†freephone telephone number below.

Relay UK is the emergency text messaging service for deaf, hard of hearing, or speech-impaired people to contact emergency services.