Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Your Voice Counts

Your Voice Counts help people to get their voice heard with advocacy services, drop-in sessions, self-advocacy and user-led groups. They run statutory advocacy services for people in Newcastle who have no one to support them or represent their views including:

  • Independent Mental Capacity Advocate (IMCA) Service for people who lack mental capacity to make important decisions about: serious medical treatment, long term change of residence or deprivation of liberty. Referrals are made by professionals.
  • Independent Mental Health Advocate (IMHA) for people subject to the Mental Health Act to help understand information about their care or treatment and to make decisions. You can self refer to this service if you’re eligible.
  • Advocacy under the Care Act for people who have difficulty in understanding or taking part in carers assessments; safeguarding enquiries or processes or social care: assessments, reviews or support plans. The council makes referrals for this service when needed.
  • Relevant Person’s Representative (RPR) service for people subject to an authorised deprivation of liberty safeguard (DOLS). Referrals are made by your social worker if you are eligible.

Your Voice Counts is commissioned by Newcastle City Council to provide the IMCA, IMHA, Advocacy under the Care Act and RPR services in Newcastle.

Contact details

Telephone: 0191 478 6472




Your Voice Counts
Unit 12 Interchange Centre
West Street

Find Your Voice Counts on Google Maps

Last updated: October 16, 2019

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