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Consumer Advice All complaints organisations

All complaints organisations

Citizens Advice Newcastle (CAN) is a charity that helps people with legal, money and other problems. They give free, independent and confidential advice.

Citizens Advice Northumberland provide free, confidential, impartial advice in the North East on a range of issues, including debt, fuel debt, welfare benefits, housing, employment, relationships, etc. It has offices throughout Northumberland.

Support to get your voice heard.

Ombudsmen exist to deal with complaints from ordinary citizens and consumers about most public bodies and some services in the private sector.

Ombudsman Services resolve disputes between consumers and companies that are signed up to the scheme.

Resolver is a website that helps you make complaints online.

The Housing Ombudsman Service (HOS) looks at complaints about registered providers of social housing.


YHN manage council homes on behalf of Newcastle City Council and social housing provider Leazes Homes.