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Consumer Advice

Choosing the right service or product can be confusing. There are many organisations that can help when buying services and help you if things go wrong. As a consumer you have legal rights that protect you. If you are unhappy you are entitled to complain.

All consumer advice organisations

Gas Safe Register

The Gas Safe Register provides a single information point for people to find a registered, competent boiler engineer in their area.

Get Safe Online

Get Safe Online is an easy-to-understand information website about online safety.

A comparison website service offering options from broadband to pet insurance.


Government services and information links eg Benefits, household energy

Helping everybody get an affordable PC , laptop or tablet so they can get online.

Helping Hand

Helping Hand provide affordable loans to home owners to help you to repair and maintain your home.

Joining Forces Tyne & Wear

Joining Forces is a veterans support project covering Tyne and Wear and hosted by several Age UK organisations.

Legal Ombudsman

An independent and impartial scheme set up to help resolve service disputes with legal service providers and claims management companies.

Lets Talk Charis

Let’s Talk is a resource for individuals and supporting charities and organisations to access help and support to those in need to access available grants and benefits.

Macmillan Cancer Information & Support Centre

Information and internet access for cancer patients.