Information Now

Consumer Advice

Choosing the right service or product can be confusing. There are many organisations that can help when buying services and help you if things go wrong. As a consumer you have legal rights that protect you. If you are unhappy you are entitled to complain.

All consumer advice organisations


helps you understand your care options, the potential cost and who will pay for your care.

Post Office Customer Care

The Post Office Customer Care Service is available to answer your queries, to enable you to give feedback or to make a complaint about one of their products or services.

Powercut 105

Call Powercut 105 to report or get information about power cuts in your area.

Rated People is a website where you can find a reliable tradesperson near you to carry out work on your home.

Recycle Now

Government advice on how to recycle and where to go for recycling.


Resolver is a website that helps you make complaints online.

Reuse Network

Reuse Network supports hundreds of charitable reuse organisations across the UK to help them alleviate poverty, reduce waste and tackle climate change.

RIDC (Research Institute for Disabled Consumers)

RiDC is a national consumer research charity focusing on the needs of disabled and older consumers.

RNIB (Royal National Institute of Blind People)

Royal National Institute of Blind People (RNIB) offers information, support and advice to people with sight loss, their friends, family and carers.

Royal Mail

On The Royal Mail website you can- buy online postage search addresses and postcodes find services near you redirect your mail manage parcels