Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.

All Organisations

Show services commissioned by Newcastle City Council

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Active Inclusion – Newcastle City Council

Newcastle City Council’s Active Inclusion Service helps residents to secure the foundations for stability – somewhere to live, an income, financial inclusion and employment opportunities.


Payplan offers comprehensive advice, guidance and support for anyone struggling with debt. They aim to help people find a way out of debt and enable them to take back control of their money.

North East Gospel Choir

Community choir singing gospel and other genres.

Northumbria Police – Neighbourhood Watch

Neighbourhood Watch is a crime prevention voluntary movement in the UK.

Alzheimer’s Society National Dementia Helpline

The National Dementia Helpline provides information, advice, and support through listening, guidance and appropriate signposting to anyone affected by dementia

Active Newcastle

Support to become physically active and fit in Newcastle. Includes: walks, cycling, aerobics and balance and core stability.

Equality Advisory and Support Service (EASS)

Provide advice and support to find an informal way to resolve your complaint of discrimination by explaining your rights under the Equality Act 2010 and advising on the best way to progress your complaint.

EDF Energy Trust

The EDF Energy Trust is a registered charity that aims to help individuals and families in need, poverty, suffering and other distress who are struggling to pay their gas and/or electricity debts.

npower Energy Fund

The npower Energy Fund offers grants to domestic customers of npower to clear gas and/or electricity arrears.

Newcastle Emergency Carer’s Card Scheme

British Red Cross runs the Emergency Carer’s Card Scheme in Newcastle.  This card ensures that the person you support will be contacted immediately if they cannot visit you.