Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Doctors of the World UK

Doctors of the World (DOTW) UK is part of the Médecins du Monde network, an international humanitarian organisation providing medical care to vulnerable populations across the world. In England, DOTW runs a volunteer-led clinic, staffed by GPs and nurses, that helps people who have been unable to access NHS services to get the healthcare they need. They also run a mobile clinic and a specialist clinic for women and children.

Everyone living in England has the right to free NHS healthcare from a GP and from the emergency services (though some people can be charged for using hospital services). DOTW supports just under 2,000 people every year to access these services. The majority of those who seek support from DOTW are undocumented migrants and asylum-seekers whose claims have been refused, who are living in poverty and do not have recourse to public funds.

The DOTW advice line offers free and confidential support on these topics, whatever your immigration status and wherever you live in the UK.

DOTW also run a Safe Surgeries network that links GPs who are committed to caring for everyone in their community, regardless of their nationality or circumstances. There are practices in the North East who are members of the network.

Telephone: 0207 167 5789


Helpline: 0808 1647 686

Helpline: 0808 1647 686

The advice line is for patients and/or advocates who have difficulty registering with a GP. We provide a translation service for people who do not speak English.




Opening hours
The advice line is open 10am to 12 midday, Monday to Friday.

29th Floor, One Canada Square
E14 5AA

Find Doctors of the World UK on Google Maps

Last updated: May 24, 2019

Send us a comment about this page