Provided by Newcastle City Council, Adult Social Care and Integrated Services

Looking for a warm place to spend time and get support in Newcastle?

Wellbeing Hubs are warm welcoming local venues, such as libraries and community centres where you can spend time and get support such as hot drinks, free wifi, a place to charge your devices, information, advice and more. You can use our Wellbeing Hub finder to find your nearest hub.

Octopus Assist Fund

Octo Assist is a £30 million customer help fund and a collection of support schemes designed to give extra help to customers most in need.

If you’re an Octopus customer, fill out our quick and simple online tool to get things started. It’ll ask you some questions about your financial situation, and based on that we may offer you help from a number of support options including direct bill grants and standing charge holidays based on circumstances and need.