Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.
Equipment Chat BOT at Newcastle City Council
The Chat BOT is an online virtual assistant that answers non urgent questions about equipment to help you to live independently. Available 24 hours a day, 7 days a week. It can signpost you to information and local services where you can access support. This includes help to find the right equipment for you, help to stay at home, meals on wheels and gardening.
When you click the ChatBOT button a chat window opens. This can take a minute to load. The BOT will introduce itself and ask you a couple of questions. You can then type in a word or question. It will give you some answers to choose from. If it can’t help you, it will direct you to another service.
24 hours a day, 7 days a week
Last updated: October 11, 2019