Smile Care Agency Ltd t/a North East Care Group

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    Contact details
    The North East Care Group operates an online platform that connects adults with independent, self-employed home care professionals. They introduce individuals to local carers who can help with daily tasks, companionship, and specialised support.
    Who can access it?
    Adults living in South Tyneside, Gateshead, Sunderland, Newcastle and surrounding areas including North Tyneside who need extra help to live independently at home can use this service.
    This includes older people and individuals with long-term health conditions or disabilities.
    Funding options
    Care arrangements sourced via the platform accommodate several payment methods, which are processed securely through the website. Cash payments are not accepted.
    Accepted funding options include:
    • Private funds
    • Local authority direct payments
    • NHS funding and personal health budgets
    • Case management and private insurance funding