Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Local Government and Social Care Ombudsman

The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers). It is a free service. Their job is to investigate complaints in a fair and independent way – they do not take sides.

If you have a problem with a council service or care home, you should first complain to the council or care provider. But if you are still not satisfied, they may be able to help.

 

Contact details

Telephone: 0300 061 0614

Lines open from 10am - 4pm, Mon-Fri

Website:

Twitter

Cost: Free

Address:
PO Box 4771
Coventry
CV4 0EH

52.4339 -1.49314

Find Local Government and Social Care Ombudsman on Google Maps

Last updated: November 27, 2019

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