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Optical Consumer Complaints Service

The Optical Consumer Complaints Service (OCCS) is an independent and free mediation service for consumers (patients) of optical care and the professionals providing that care. The service is funded by the General Optical Council who regulate opticians, optometrists and dispensing opticians.

Telephone: 0344 800 5071


Fax: 01730 265 058


Cost: Free

6 Market Square
Bishop's Stortford
CM23 3UZ

51.0039 -0.938079

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Last updated: February 1, 2017

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