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Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.

Pension Service

The Pension Service helps with State Pension eligibility, claims and payments.

To find your local pension service office please visit 

The Pension Service also provides information about Pension Credit, guidance on reporting changes to your circumstances, and can take you through the application form over the telephone.

Telephone: 0345 606 0265



Helpline: 0800 731 7898

Helpline: 0800 731 7898

Call to make your first claim

Textphone: 0800 731 7339

Textphone: 0800 731 7339

Opening Hours
Mon - Fri 8.00 am - 8.00 pm Saturdays 9.00am to 1.00pm

The Pension Service 6
Mail Handling Site A
WV98 1AJ

Find Pension Service on Google Maps

Last updated: February 20, 2019

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