Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.

Trading Standards Institute

The Chartered Trading Standards Institute offers a one stop contact centre for:

  • consumer protection information
  • training staff
  • standards of service, products
  • product recall
  • consumer advisory panel

Using their website you can find your nearest Trading Standards office and registered and kite marked traders by searching on consumer codes scheme.

Your local Trading Standards office is Trading Standards – Newcastle City Council

Citizens Advice Newcastle provides all telephone advice on behalf of Trading Standards.

Telephone: 03444 111 444

Citizens Advice Consumer Service

Telephone 3: 03444 111 445

Text relay CACS


Cost: Free

Last updated: March 17, 2020

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