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Trading Standards Institute

The Chartered Trading Standards Institute offers a one stop contact centre for:

  • consumer protection information
  • training staff
  • standards of service, products
  • product recall
  • consumer advisory panel

Using their website you can find your nearest Trading Standards office and registered and kite marked traders by searching on consumer codes scheme.

Your local Trading Standards office is Trading Standards – Newcastle City Council

Citizens Advice Newcastle provides all telephone advice on behalf of Trading Standards.

Contact details

Main Telephone: 03444 111 444

Citizens Advice Consumer Service

Alternative Telephone: 03444 111 445

Text relay CACS


Cost: Free

Last updated: March 17, 2020

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