Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.
Newcastle Trading Standards protect consumers. They investigate criminal consumer matters, such as. bogus trades people and fake products.
You can report any business or person that you suspect is carrying out an illegal activity using their online form or contact details below.
If you are having a problem with goods or services bought from a business, please contact Citizens Advice Consumer Service