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Trading Standards – Newcastle City Council

Newcastle Trading Standards protect consumers.  They investigate criminal consumer matters, such as. bogus trades people and fake products.

If you wish to report a business or person that you suspect may be carrying out an illegal activity, please use their online form or email

f you are having a problem with goods or services bought from a business, please contact the Citizens Advice Consumer Service on 03454 040506 or visit

Telephone: 0191 278 7878


Helpline: 03454 040506

Helpline: 03454 040506

Citizens Advice Consumer Helpline

Opening Hours
Opening hours are 8.15am - 4.30pm, Monday to Friday

Cost: Free

Newcastle Civic Centre
Newcastle upon Tyne

54.9785 -1.61003

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Last updated: March 11, 2019

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