Information Now

Citizens Advice

Citizens Advice offers telephone and online information which includes advice and resources and tools. They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

If you need more local information or a face to face appointment, contact your local Citizens AdviceĀ Citizens Advice Newcastle (CAN).

They have a telephone line for consumer advice and complaints.

They run the Universal Credit Help to Claim Service.

Contact details

Main Telephone: 03444 111 444

Advice line


Helpline: 0800 144 8 444

Helpline: 0800 144 8 444

Help to Claim Universal Credit

Textphone: 03444 111 445

Textphone: 03444 111 445

Opening hours
Advice line Monday to Friday 9am to 5pm
Closed public holidays

Cost: Free

Citizens Advice
3rd Floor North
200 Aldersgate

Find Citizens Advice on Google Maps

Last updated: April 8, 2022

Scroll to the top of the page