Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.
Citizens Advice offers telephone and online information which includes advice and resources and tools. They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
If you need more local information or a face to face appointment, contact your local Citizens Advice Citizens Advice Newcastle (CAN).
They have a telephone line for consumer advice and complaints.