Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Citizens Advice

Citizens Advice offers telephone and online information which includes advice and resources and tools. They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

If you need more local information or a face to face appointment, contact your local Citizens AdviceĀ Citizens Advice Newcastle (CAN).

They have a telephone line for consumer advice and complaints.

Contact details

Telephone: 03444 111 444

Advice line


Textphone: 03444 111 445

Textphone: 03444 111 445

Opening hours
Advice line Monday to Friday 9am to 5pm
Closed public holidays

Cost: Free

Citizens Advice
3rd Floor North
200 Aldersgate

Find Citizens Advice on Google Maps

Last updated: April 1, 2021

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