Information Now

Staying Safe

Newcastle is a great city to live in but you may want to think about protecting yourself, your family and your home. Read more here about how to protect yourself from crime and what to do if the worst happens.

All staying safe organisations

Ability Net

Support for disabled people to get digital technology to meet their needs.

Action Fraud – report Fraud & Internet Crime

Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded. They provide a…

Action on Elder Abuse

Action on Elder AbuseĀ  is a charity which provides information and support to older people who have experienced or are concerned about abuse. They…

Age UK England

Supports older people from age 55 onwards.

ARCH Newcastle

Arch Newcastle aim to combat hate crime and reduce community tensions. You can report a racist, religious, homophobic or transphobic incident or bullying of…

Better Days

Better Days is a user-led organisation of adults with learning disabilities who aim to bring down barriers that people with learning disabilities have to face when getting out and about in the North East.

Your Homes Newcastle Community Housing Offices

Community Housing Offices (hubs) can help you with rehousing enquiries, repairs, maintenance and neighbour disputes.

Complaints Officer – Newcastle City Council

Please visit the website below for the full Newcastle City Council complaints procedure.


Contact, the charity for families with disabled children. They are there to help families feel valued, supported, confident and informed through information, advice, guidance and peer support.


You can report concerns anonymously to Crimestoppers using their online form or freephone telephone number.