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Browse Organisations A-Z


A Time 2 Talk

A Time 2 Talk offers counselling to support individuals who are facing the impact of life changing events.

Abbey Court Care Home

Abbey Court Care Home is primarily for people living with dementia.

Abbeyfield Castle Farm Care Home

General personal care and support provider.

Abbeyfield The Grove Care Home

Abbeyfield The Grove is a residential care home providing general care and support.

ABF The Soldiers’ Charity

ABF The Soldiers Charity, is the National Charity of the British Army, offering a lifetime of support to soldiers, veterans and their immediate families when in need.

Ability Net

Support for disabled people to get digital technology to meet their needs.

Absolute Quality Care

A home care agency for  people over 65 years or people over 18 with specific needs.

ABTA – The Travel Association

ABTA are the travel association where you can find ABTA registered Travel Operators and Agents who work to their code of conduct.

ACAS North East

Acas  (Advisory, Conciliation and Arbitration Service) work with employers and employees to improve organisations and working life through better employment relations. You can make…

Access Solutions

A stairlift and mobility equipment supplier.


Information about how accessible a public place is.

Accessible Services – Newcastle City Council

Newcastle City Council’s Equality and Diversity team. Blind or visually impaired people can request a RNIB fob to help navigate around Newcastle.

Action against Medical Accidents (AvMA)

Action against Medical Accidents (AvMA) provide free independent advice and support to people affected by medical accidents.

Action for Blind People

Action for Blind People is a national charity with local reach, providing practical help and support to blind and partially sighted people of all…

Action for Children

A charity that speaks out for the most vulnerable children and young people in the UK.

Action for ME

Action for M.E. is a UK charity for people with Myalgic Encephalomyelitis (M.E.).

Action Foundation

Action Foundation is a charity that supports refugees, asylum seekers and other migrants.

Action Fraud – report Fraud & Internet Crime

Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded.

Action Letting

Let properties to homeless refugees in flexible and affordable ways to enable them to access private rented housing

Action on Elder Abuse

Support for victims of abuse.

Action on Hearing Loss

Action on Hearing Loss provide a free helpline and a range of online information and advice on issues relating to hearing loss and ear conditions.

Action on Pain

Action on Pain provide support for people affected by chronic pain.

Action on Smoking and Health (ASH)

ASH are a public health charity that campaign about the harmful effects of smoking.

Active Citizens

Active Citizens are people from across the world who want to make a difference in their communities.  They are looking for volunteers and participants to make a difference in Newcastle.

Active Inclusion – Newcastle City Council

Newcastle City Council’s Active Inclusion Service helps residents to secure the foundations for stability – somewhere to live, an income, financial inclusion and employment opportunities.

Active Newcastle

Support to become physically active and fit in Newcastle. Includes: walks, cycling, aerobics and balance and core stability.


Adfam is a national charity working to improve life for families affected by drugs and alcohol.

Adult AD/HD Support Groups North East UK

Support Groups for adults affected by AD/HD.

Adult Attention Deficit Hyperactivity Disorder (ADHD) Service – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

The Adult Attention Deficit Hyperactivity Disorder (ADHD)  at CNTW NHS Foundation Trust service provides an assessment and treatment service for  people over 18 and under 65 who are experiencing difficulty with symptoms of ADHD.

Adult Autism Diagnostic Service – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Adult Autism Diagnostic Service (CNTW NHS Foundation Trust) provides diagnostic assessment for potential Autism Spectrum Disorder (ASD) for adults over 18 and under 65 years, not already in receipt of NTW Services

Adult Learning Disability and Autism Team

The Learning Disabilities and Autism Team is part of Newcastle Adult Services. They are made up of social workers and two floating Support Workers. They help adults with learning disabilities and/or autism and their carers.

Advertising Standards Authority (ASA)

The Advertising Standards Authority (ASA) is the UK’s independent regulator of advertising across all media including online and in social media.


Advicenow is an independent, not-for-profit website providing information on rights and legal issues for the general public.


Adzuna is a search engine for jobs.

Age UK England

Supports older people from age 55 onwards.

Age UK Gateshead in Newcastle

Age UK Gateshead support older people in Gateshead and Newcastle.

Ageing Well Without Children (AWWOC)

AWwoC raises awareness and understanding of the issues affecting people ageing without children.

Aidan Ward – Bamburgh Clinic – Acute Forensic Unit – Cumbria, Northunberland, Tyne and Wear NHS Trust (CNTW)

Aidan Ward is an acute admission facility for men who have a mental disorder and who have come into contact with the Criminal Justice System

Akenside Older Peoples Ward – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Akenside ward is a 10 bedded unit for older people with mental health problems arising from functional disorders.  These include:  psychosis and bipolar diagnosis.

Al Anon – Family Groups

National charity that provides support to anyone whose life is, or has been, affected by someone else’s drinking.

Alan Shearer Centre

Specialist facility for children with disabilities, learning disabilities and autism.

Alcohol Change UK

Alcohol Change UK is the new charity formed by the merger of Alcohol Research UK and Alcohol Concern.

Alcoholics Anonymous

Alcoholics Anonymous (AA) is an organisation that aims to help those with a drinking problem.

All Saints Church

All Saints’ is a Parish Church in the Church of England serving the central area of Gosforth, Newcastle upon Tyne.

Allan Court Care Home

Care home with nursing.

Allan House

Allan House has retirement properties to rent for people aged over 55.  It is managed by Anchor Housing.


Allanda are a company who specialise in incontinence. Their website offers advice and information on incontinence and bladder weakness to help you manage your…

Allendale House

Sheltered Housing.

Allerdale House

Extra care housing run by YHN.

Allotments Officer

Allotment information for Newcastle.

Alnwick Castle

Alnwick Castle has a range of exhibitions, interactive activities and events.

Alopecia UK

Support for people with alopecia.

Alphabetti Theatre

Alphabetti Theatre has moved to a new 100 seat venue in Newcastle which will host theatre, music, comedy, dance and poetry.  There are also fully equipped offices that will be available to rent, as well as a large rehearsal space available for hire.

Alzheimer’s Society

Alzheimer’s society are a dementia support and research charity. They also have a local office on Information NOW.

Alzheimer’s Society National Dementia Helpline

The National Dementia Helpline provides information, advice, and support through listening, guidance and appropriate signposting to anyone affected by dementia

Alzheimer’s Society Newcastle

Your local Alzheimer’s Society office in Newcastle provides a range of support services for people with Alzheimers, dementia, their families and carers. is a family history website offering members access to 1 billion searchable UK family history records.’s extensive collection enables members to explore…

Anchor Hanover

Anchor Hanover has a number of retirement properties for over 55 years including telecare/alarm services.

Anfield Court

Anfield Court is purpose-built apartments for over 55’s. Activities are held in the residents’ kitchen and lounge.

Anxious Minds

Anxious Minds provides free confidential support for all suffers of anxiety and depression.

APM Cleaning and Repair Ltd

Cleaning, carpet and laundry services.

Apples and Snakes

Apples and Snakes is the leading organisation for performance poetry in England, with a national reputation for producing exciting and innovative participation and performance work…

Arbeia, South Shields Roman Fort

Arbeia, South Shields Roman Fort is a free museum with reconstructed Roman buildings which showcases Roman artefacts found on site.

Archery GB

Archery GB is the National Governing Body for archery in the UK.

Armstrong Park

Armstrong Park and Heaton Park are situated side by side, separated by Jesmond Vale Lane and close to Jesmond Dene.

Aromatherapy Council

The Aromatherapy Registration Council was formed to promote the advancement of aromatherapy research and practice. The council is a non-profit organisation, unattached to any…


Arriva run a North East and North Yorkshire bus service.

Arthritis Action

Arthritis action is a charity that helps people with arthritis to improve the quality of their lives.

Arts Development Team – Newcastle City Council

The Arts Development Team at Newcastle City Council develop arts and creative practice across the city for all ages and all art forms.

Ashdown Care Homes

Independent supported living for people with learning disabilities and autism.

Ashfield Lodge

Ashfield Lodge has retirement properties for rent.

Ashton Court Care Home

Care home that offers nursing care.

Assisi House

Extra Care housing provides housing choices for people who value their independence but may need some help with day to day tasks.  It offers modern, accessible apartments and opportunities to get involved in social activities.

Association of British Credit Unions Limited (ABCUL)

ABCUL provides information about what services a credit union could offer you, information about how they operate, and the history of credit unions.  You…

Association of British Insurers

The ABI is a trade association for British Insurers. They provide consumers with general information on insurance and savings products and services.

Association of Professional Declutterers & Organisers (APDO)

APDO provides guidance on decluttering your home. They have an online directory where you can find a professional declutterer or organiser to sort your home or office.

Association of Reflexologists

The Association of Reflexologists is a professional membership organisation for Reflexologists in the UK. Their website offers a ‘Find a Reflexologist’ search facility to…

Astell Care Centre

Astell Care Centre is a care home which offers nursing care.

Asthma UK

Asthma UK provides advice and guidance to asthma sufferers.

Asylum Team at Newcastle City Council

Support people during the asylum process. They support the ‘move on’ process if you are granted refugee status. They offer advice and signposting if you receive a negative decision on your asylum claim.

AT Dementia

AT Dementia (part of Trent Dementia) is a charity that works to promote high quality care and services for people with dementia.


was created to make sure viewers can still watch Freeview when 4G mobile services are launched.

Attendance Allowance Helpline

Attendance Allowance helpline run by Government.

Azure Charitable Enterprises

This organisation is a specialist in supporting people with: physical disabilities and long term conditions; sensory disabilities.



Baha’is Newcastle, Jesmond

Baha’i community movement.

Balmoral Court

Balmoral Court is a care home with nursing.

BALTIC Centre for Contemporary Art

BALTIC Centre for Contemporary Art is a major international centre for contemporary art. BALTIC has no permanent collection, providing instead an ever-changing calendar of exhibitions and activities that give an insight into contemporary artistic practice.

Bamburgh House

Bamburgh House is a refurbished sheltered housing scheme for over 55s managed by Your Homes Newcastle (YHN).

Bank of Scotland

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply online, in branch or by telephone

Barclays Bank

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts.

Barking Mad – Newcastle and Tyne Valley Branch

Dog sitting and Dog boarding service – the alternative to kennels

Barnard Castle

Set on a high rock above the River Tees, Barnard Castle enjoys fantastic views over the Tees Gorge


A national children’s’ charity.

Barter Books

Second Hand bookshop in an old railway station with cafe.

Be Caring (Newcastle Homecare Associates)

Be Caring is a home care agency for  people over 65 years or people over 18 with specific needs.

Beaumont Society

National charity focusing on the transgender individual.

Bebop Spoken Here

A jazz blog giving daily listings of jazz events.

Becoming Visible – in the heart of the Deaf Community

Becoming Visible is a Deaf organisation. They provide solutions in British Sign Language:- Interpreters, Translation, Training, Events.

Bede Acute Admission Ward – Cumbria, Northumberland Tyne and Wear NHS Foundation Trust (CNTW)

Bede is a 16 bedded ward based at the St Nicholas Hospital, Gosforth. It is for men over 18, who are having a set…

Beech Street

Sheltered housing for people aged over 60 years.

Belle Vue Nursing Home

Belle Vue is a care home with nursing.

Belmont Street

Retirement housing.

Belvedere House

Sheltered housing run by Your Homes Newcastle.

Benfield Sports Centre

Benfield Sports Centre offers activities for all ages and abilities.

Facilities include: a well equipped fitness suite, swimming pool for lessons, a sports hall, drama studio, grass and astro turf football pitches.

Benwell Nature Park

Neighbourhood park and nature reserve.

Bereavement Advice Centre

Bereavement Advice Centre is a free helpline and web-based information service.  They give practical information and advice and signposting on the many issues and…

Bereavement Service Helpline

Bereavement Helpline run by Gov.UK

Best For Puzzles

A website for crosswords, codewords, sudoku & other puzzles, games and trivia.

Betel UK

Betel UK support people with addictions to rebuild their lives.

Better Caring

Bettercaring offers a searchable database of all residential and nursing homes in the UK.

Better Days

Better Days is a user-led organisation of adults with learning disabilities who aim to bring down barriers that people with learning disabilities have to face when getting out and about in the North East.

Beyond Words

Beyond Words is a charity that provides books and training to support people who find pictures easier to understand than words.

Big Waters Country Park

Located near, and accessed from Brunswick Village.

Birdwatch Northumbria

Birdwatch Northumbria provides guided birdwatching days and weekend tours in Northumberland.

Birkheads Secret Garden and Nursery

Gardens with plant sales and coffee shop.

Bishops Court

Bishops Court is a sheltered housing scheme. Properties are available to rent to people over 55.

Blackfriars Community Centre and Venue

The Blackfriars Centre is a part of the Saint Vincent de Paul Society, offering support to the local community.

Bladder & Bowel Community

Support with continence needs.

Blakelaw Community Church

Blakelaw Community Church is a Christian place of worship.  It offers a range of activities including coffee mornings outreach events, such as: games night,…

Blakelaw Learning Hive

Offers support towards developing skills and preparing for employment.

Blakelaw Library

One of 14 Council libraries.


BLISS=Ability is an initial information source for disabled people, their families and carers. We provide a single point of call to assist people who…

Blood Cancer UK

Blood Cancer UK (formerly Bloodwise) are a community dedicated to beating blood cancer by funding research and supporting those affected.

Blood Pressure UK

Blood Pressure UK  is dedicated to lowering the nation’s blood pressure to prevent disability and death from stroke and heart disease.

Blue Badge Scheme

Information about the Blue Badge scheme and disabled parking spaces in Newcastle.

Blue Cross – Animal Charity

Animal charity that helps re-home pets in the UK.

Blue Flames Sporting Club

Blue Flames is a community sportsground.

Blue Sky Trust

Support people living with HIV in the north east.

Body Control Pilates

Body Control Pilates has a network of qualified teachers who work to a strict Code of Practice governing their teaching standards and professional ethics.

Bolam Lake Country Park

Bolam Lake Country Park features lakeside, woodland and open grassed areas.

Botanic Garden at Durham University

Durham University’s Botanic Garden open to the public.

Bowel Cancer UK

Bowel Cancer UK provide information and support for everyone affected by bowel cancer.

Bowes Museum

A magnificent French chateau created in the late 19th century by John and Josephine Bowes, housing internationally renowned collections of European fine and decorative…

Bowland Lodge

Bowland Lodge is a care home that offers personal care and support.

Bowmont House

Extra Care housing (assisted living) scheme for people over 55 years old.

Bradley Gardens

An 18th century walled garden located on the edge of the Tyne Valley.

Brandling Park


Brandling Park, a small Victorian park, can be found adjacent to the Great North Road. The park has a quiet village green atmosphere and is made up of informal lawned areas, lined by trees and a pleasant mix of flowers and shrubs.

Breast Cancer Now

Breast Cancer Now is a UK charity providing research and life-changing care for people affected by breast cancer.

Breast Screening Team

The service offers routine breast screening for women over 50 years old, across Newcastle, Northumberland, North Tyneside, North Cumbria and Derwentside.

Briardene Care Home

Briardene is a care home that provides nursing care.

Bridge Folk Club

Folk Club that meets in The Bridge Hotel every week. is a website for Bridge Clubs that can list results and the club calendar of events and matches. You can find a local…

Bright Red Charity

Blood cancer charity that supports people and research.

British Acupuncture Council

The British Acupuncture Council (BAcC) is a professional/self-regulatory body for the practice of traditional acupuncture.

British Blind Sport

They aim to give blind and partially sighted people the opportunity to participate in a range of sports.

British Cycling

British Cycling organise bike rides suitable for all types of riders, including families and beginners.

British Gas

British Gas is a large energy provider to homes and businesses all over the UK

British Gas Energy Trust

The British Gas Energy Trust is a registered charity which aims to help individuals and families in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts.

British Heart Foundation

The British Heart Foundation is a national charity that campaigns to protect heart health and fight for better services for heart patients.

British Humanist Association

Humanist society that supports ethical living and death.

British Lung Foundation

British Lung Foundation support people with a lung condition and campaign for improved research and treatments.

British Nutrition Foundation

The British Nutrition Foundation is a registered charity.  They provide impartial, evidence-based information on food and nutrition.

British Penpals website

A penpal website for those interested in writing to penpals in Britain or worldwide.

British Red Cross

Provides first aid training, emergency carers support, mobility aids, hospital transport support for refugees and more.

British Reflexology Association

The British Reflexology Association aims to help promote the practice of Reflexology in Great Britain and abroad.

British Register of Counsellors and Psychotherapists

Register of counsellors and guidelines for depression, anxiety, schizophrenia.

British Thyroid Foundation

The British Thyroid Foundation is a charity dedicated to supporting people with thyroid disorders and helping their families and people around them to understand the condition.

British Wheel of Yoga

The British Wheel of Yoga is a large yoga membership organisation in the UK, committed to promoting a greater understanding of yoga and its safe practice through experience, education, study and training.

British Wireless for the Blind Fund

The British Wireless for the Blind Fund are a registered charity who provide high quality, easy to use audio equipment which has been specially…

Broadway Court

Privately owned retirement properties for people aged over 60 years.

Brooke House

Brooke House is a care home with nursing.


A tool available to read web pages out loud to make websites more accessible for people with visual impairments, learning disabilities and people who speak English as a second language.

Brunswick House

Brunswick House is a care home with nursing.

Brunswick Methodist Church

Community hub and methodist worship

Building Futures East

Building Futures East are a social enterprise who provide gardening services in the East of the City and are delivering food parcels during the coronavirus.

Business Support Helpline

Get business support and advice over the phone.

Butterfly Thyroid Cancer Trust

Butterfly Thyroid Cancer Trust is a charity in the UK dedicated solely to the support of patients with Thyroid Cancer.

Buy With Confidence

Buy with confidence is a website that allows you to find businesses which have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

Byker Community Centre

Byker Community Centre offers a range of community activities and affordable food for all ages.

Byker Community Fire Station

Byker Community Fire Station has community rooms available for use by local groups.

Byker Community Trust

Byker Community Trust is a Housing Association. They support their tenants with:

  • benefits advice, including Universal Credit and tax credits
  • events
  • access to employment support and training

Byker Hall Care Home

Byker Hall Care Home offers nursing care.

Byker Lodge

Short term dementia service run by Newcastle City Council

Byker Sands Family Centre – Community Family Hub East

Support, activities and events for families and children.

Byker Village Bowls Club (Outdoor)

Byker Village Bowls Club is open to all bowlers. They encourage those who want to start learning bowls and we compete in two County…


Cafe Culture North East

Cafe-style public discussions on culture, politics, philosophy and science. All events are free.

Calibre Audio Library

Subscription-free, postal and streaming service of audio books.

Callerton Court

Callerton Court is a sheltered housing scheme managed by Anchor. it is available to people over 55 to rent. They also run a variety…

Calvert Trust Kielder

Registered charity providing outdoor activity breaks for children and adults with disabilities along with their family and friends.

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) offers immediate support to men who are down or in crisis.

Campaign to End Loneliness

They inspire everyone to connect and bring communities together across the UK.

Cancer Chat

Online discussion forum for people who would like to talk about cancer. This website is ran by Cancer Research UK

Cancer Research UK

Cancer research and information to help keep the public informed.


Keeping fit with your dog by walking, hiking or trail running.

Care & Repair Newcastle

A Council service that supports people reviewing their housing needs.

Care and Repair England

Care & Repair England works to improve the homes and living conditions of older people nationally.

Care Opinion

Care Opinion is an independent non-profit feedback platform for health and care services.

Care Quality Commission

CQC make sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care.



Website and advice line related to paying for care and protecting your assets.


Meal, maintenance and domestic service.

Careline Homecare

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.


A Careline alarm is for anyone who could be vulnerable at home, including elderly people, disabled people, and those with health problems.


A telecare company with personal alarms.

Carer’s Allowance Unit

Government unit that manages Carer’s Allowance.

Carers Direct

You can call the Carers Direct helpline if you need help with your caring role and want to talk to someone about what options are available to you.

Carers UK

A charity which supports and helps people who look after older, ill or disabled family and friends.


The Carers’ Discount Club CarerSmart is a discount club run by Carers Trust.

Caring Hands Charity

Caring Hands offer a range of services to older people and physically impaired people living mainly in East End of Newcastle upon Tyne.

Carlile House

Sheltered Housing for people aged over 55.

Castle Dene

Short break care and respite for adults with a learning disability or mental health condition.

Castleside Day Unit – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Assessment and rehabilitation unit at CNTW Trust for people with mental health issues including depression and dementia.

Castleside Ward – Older People’s Ward at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Castleside ward at CNTW NHS Foundation Trust, is a 10 bedded unit for older people with organic mental health problems including dementia.

Centenary Court

Retirement properties for people aged over 60 years.

Centre for Specialist Psychological Therapies – Cognitive Analytical Therapy (CAT) – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Cognitive Analytical Therapy (CAT) is a psychological therapy, or a “talking treatment”, which is used to treat people who have mental health problems or…

Ceroc Newcastle

Ceroc is a very simple form of partner dancing – it’s a little bit like Salsa in look but without the complicated footwork. It’s very easy to learn. One of the great things about joining a dance class is that it is a great form of exercise, so it helps with weight loss and as an aerobic activity it’s good for your heart and general well being too.

Cestria House

Cestria House is a residential care home with dementia care.

Chain Reaction

Chain Reaction supports people over 55 years, in the East, West and North Newcastle to live independently and access community activity.

Change Grow Live

Stop smoking and addictions service.

Changing Lives

During the coronavirus – supporting the homeless shower and breakfast at Crisis

Changing Lives works with people who are or have been experiencing homelessness, are recovering from addiction or are moving on from offending. Changing Lives also delivers specialist women’s and family services.

Changing Places

Campaigning for access to public toilets for those who are disabled, have learning disabilities.

Charles Street Community Centre

Charles Street Community Centre is the therapeutic community space in Heaton for the Charles Street Community Association. They focus on delivering accessible and inclusive… is a website that lists recommended, vetted and monitored trades and service providers.

Checked and Vetted

They provide a list of verified tradespeople who have had their work histories, company details and Job Reports checked and verified, to help you to make a more informed choice about which Tradesperson to use.

Child Benefit Office

Child Benefit Office for all enquiries relating to Child Benefit.

Children and Young People’s service (CYPS) – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Single point of access to mental health services for young people, including those with a learning disability and psychosis.

Chilli Studios

Chilli Studios aims to provide creative based services for people with mental health problems,  to promote social inclusion, encourage social interaction, build resilience, develop…

Chillingham Road Sports and Arts Centre

Sports and Arts Centre with community activities.

Chinese Centre

The Chinese Centre is an open learning centre. It offers free courses in computers, numeracy, literacy, English language, life and work skills.


Price comparison website.

Chopwell Wood

Chopwell Wood is a 360-hectare mixed woodland on the fringe of Gateshead

Christ Church Shieldfield

Christ Church is an Anglican place of worship.

Christ Church, Newcastle

Christ Church is an Independent church and reaches out across the City to families, communities and students.

Christians Against Poverty (CAP)

Christians Against Poverty (CAP) is an award winning debt counselling charity. CAP will help anyone regardless of their religious beliefs.

Church Action on Poverty North East

Church Action on Poverty is a national ecumenical Christian social justice charity, committed to tackling poverty in the UK.

Church of the Ascension

The Church of the Ascension is an anglican place of worship. It offers a range of community services including: Monthly film screenings Messy Mondays…

Cinemas Exhibitors’ Association (CEA) Card

The Cinemas Exhibitors’ Association (CEA) Card helps to ensure cinemas make reasonable adjustments for you if you need them because of a disability. This includes a free ticket for a carer or person accompanying you to the cinema.

Cineworld Newcastle upon Tyne

At Cineworld, all screens are accessible to wheelchair users and an infra-red sound system is installed in the auditoriums for people who are hard…

Cinnamon Trust

The Cinnamon Trust works with the elderly and terminally ill people and their pets to protect the treasured relationship between them and try to keep them together for as long as possible.

Citizen Aid

CitizenAID is part of Queen Elizabeth Hospital Birmingham Charity. The team behind the charity want to help you keep safe and save lives when frightening…

Citizens Advice

Citizens Advice offers online information which includes advice and resources and tools.

Citizens Advice Gateshead Leukaemia Service

Citizens Advice Gateshead give advice and help anyone affected by leukaemia, lymphoma or any malignant blood disorder including patients, carers and family.


Citizens Advice Newcastle (CAN)

Citizens Advice Newcastle (CAN) is a charity that helps people with legal, money and other problems. They give free, independent and confidential advice.

Citizens Advice Northumberland

Citizens Advice Northumberland provide free, confidential, impartial advice in the North East on a range of issues, including debt, fuel debt, welfare benefits, housing, employment, relationships,etc. It has offices throughout Northumberland.

City Church Newcastle

City Church in the centre of Newcastle.

City Library and Community Hub

The City Information Hub and Library are open seven days a week but check the opening times below. They offer library services, business services as well as events and activities and a library service.


City Stadium Park

A green space for sports and leisure activities.

Citylife Line

Newcastle city council, Connected Voice and Volunteer Centre Newcastle have launched a new service to help people during the coronavirus pandemic.

Civil Legal Advice

Civil Legal Advice offers specialist advice to those on a lower income or benefits.

Clarion Housing

Retirement housing suitable for people aged 50 or over who enjoy their independence but also want a comfortable and secure environment.

Clean Slate

Offer help to enable and support drug & alcohol service users regain control of their finances.

Climb Newcastle

Climb Newcastle is Newcastle’s first dedicated indoor climbing centre. Located in Byker, close to the City Centre, the centre is one of the largest bouldering facilities in the world with something for all ages and abilities. They have dedicated sections of the centre to learn to climb and develop climbing skills.

Combat Stress

Combat Stress supports Veterans and Reserves suffering from mental ill-health, specialising in the treatment of PTSD Post Traumatic Stress Disorder, depression and anxiety.

Comfort House Care Home

Comfort House is a general residential care home.

Communication Support Service – Newcastle City Council

The Communication Support Service can arrange communication support for people who are deaf, hard of hearing or deafblind.

Community Health and Social Care Direct – Newcastle City Council

A Council department responsible for care and support for adults.

Community Integrated Care

is a home care agency for  people over 65 years or people over 18 with specific needs.

Community Learning Disability Team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Newcastle Community Learning Disability team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust –  provide assessment, treatment and advice for adults over 18 with a learning disability who have complex physical health, challenging behaviour or mental health needs.

Community Room at Cruddas Park Shopping Centre

Community Room at Cruddas Park Shopping Centre.

Community School Clothing Scheme

Help with free or affordable clothing including school wear and special occasions.


Community Transport (Newcastle)

Community Transport provide community minibus facilities and provide facilities for local people to donate good quality furniture which can then be made available to others in the community.

Community Transport – Hop to the Shops

Community Transport operate the Hop to the Shops mini bus service. This is a fortnightly minibus service for older people to do their shopping at a…

Company of Others Ensemble

Movement and dance ensemble offering live streams to get active.

Compare the Market

A comparison website covering broadband to pet insurance.

Compassion Buddhist Centre

The Compassion Centre practices Buddhism, meditation and mindfulness. There is a shop and meditation room. Regular classes are held at the Centre and across…

Complaints and Customer Relations – Newcastle Adult Social Care

Complaints about Adult Social Care are handled by the Complaints and Customer Relations Team.

Complaints Officer – Newcastle City Council

Please visit the website below for the full Newcastle City Council complaints procedure.

Conaty House

30 bed one and two bedroom extra care apartments.

Condercum Court

Sheltered housing for people aged 60 years or over.

Conewood House

Conewood House is a sheltered housing scheme managed by Your Homes Newcastle.

Confidence Care and Support Ltd

A specialist care and support company offering home care and support for survivors of Traumatic and Acquired Brain Injury.

Coniston Court – YHN Sheltered Housing Scheme

Coniston Court is a sheltered housing scheme managed by Your Homes Newcastle.

Connect25 Food Bank

Connect25 Food Bank delivers food to those who need it in Byker and Newcastle.

Connected Voice

Connected Voice, formerly known as Newcastle CVS, is an independent charity which raises the voice of the charity and voluntary sector in Newcastle.

Connected Voice – Haref

Network aimed at reducing health inequalities and supporting people in black and minority ethnic communities.

Connected Voice Advocacy

Support to get your voice heard.


The Connexions service provides careers information, advice and guidance to young people aged between 13 and 19, and up to 25 if you have a learning disability or difficulty.

Connie Lewcock Resource Centre

Connie Lewcock Resource Centre provides a specialised short-term rehabilitation service in Lemington.  It is for people who have been discharged from hospital and need support to recover further….

Consumer Council for Water Northumbria (CC Water)

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.


Contact, the charity for families with disabled children. They are there to help families feel valued, supported, confident and informed through information, advice, guidance and peer support.

Converge at Northumbria University

Converge at Northumbria offer free educational campus-based opportunities to those 18 years and over in the community who have/ or are experiencing challenges associated with mental health. Individuals are enrolled on to programmes and become Converge students and become a part of a supportive and inclusive environment here at Northumbria.

Coping with Cancer North East

Families information and counselling service.


Local support with emergency food, social activities, community church and charity shop.

Council of Mortgage Lenders (CML)

The Council of Mortgage Lenders is a trade association for the mortgage lending industry. Their website has a useful ‘Consumer Information’ section and the information is designed to point you in the right direction on your mortgage.

Coxlodge Community Centre

Coxlodge Community Association hosts many different groups that provide activities.

Craftworks – The Percy Hedley Foundation

Craftworks is part of the Percy Hedley Foundation. They support disabled people with cerebral palsy as well as people with communication impairments, learning difficulties sensory…

Craghall Residential Care Home

Craghall Residential Care Home is registered for residential and dementia care.

Cragston Court

Cragston Court provides specialist nursing care for adults with mental health problems.


Cranlea is a residential care home and provides dementia care.

Creative Support

Creative Support provide support for people with learning disabilities and/or autism

CRG Homecare (Castlerock)

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.


You can report concerns anonymously to Crimestoppers using their online form or freephone telephone number.

Crisis Resolution and Home Treatment Team Newcastle and Gateshead – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust(CNTW)

Crisis Resolution and Home Treatment Team Newcastle and Gateshead (CNTW NHS Foundation Trust) provide assessment and home treatment for people over 16 and under 65 experiencing a mental health crisis.  The individual concerned must consent to assessment to secure treatment.

Crisis Skylight Newcastle

Support for homeless people and people in crisis .  They offer training and employment support.

Crisis Support Scheme

This scheme is for people who have suffered a disaster or can identify a risk to their own or their family’s personal health and…

Crossings Community Group

Crossings Community Group is a music making and learning group for Refugees, Asylum Seekers, Migrants and all other members of the community.

Cruddas Park Library

One of 14 Council libraries.

Cruse Bereavement Care

Cruse Bereavement Care offer support for bereaved people in the area including one to one meetings, support by email and support groups.

Cumbria Northumberland Tyne and Wear NHS Foundation Trust (CNTW) IPS Employment Support Service

Support to find employment or manage your employment when you are undergoing mental health issues at work.

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) provides mental health and learning disability services.

Cycling in the City

Cycling in the City is Newcastle’s campaign to get more people on their bikes and more active.


Daisy Network

The Daisy Network Premature Menopause Support Group is a registered charity for women who have experienced a premature menopause.

Dale Care

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Dance City

Dance City is a place where you can take part, watch and talk about dance.

Day out with the kids

Days out with the is a website for finding fun days out for kids all over the UK and right round the corner.


A local support organisation for people who are deaf, hard of hearing, experience balance conditions as well as the deafblind.

Deceased Preference Service

Registering with The Deceased Preference Service is one of the ways to ensure unwanted mail addressed to the deceased is stopped.

Dementia Advice Centre

Support for people affected by dementia.

Dementia Friends

Dementia Friends is an initiative run by the Alzheimer’s Society. They provide free awareness sessions to help people understand what it’s like to live with dementia and how you can help to make your community more dementia friendly.

Dementia Matters

Dementia Matters provides specialist care, support and advice to people with dementia and their families,

Dementia Space at The Grainger Market

Dementia Space is a pop up shop at The Grainger Market focusing on dementia with: information and advice, learning sessions, regular activities

Dementia Tip-Share

Tip sharing website for those affected by dementia.

Dementia UK

Dementia UK is a national charity, committed to improving quality of life for all people affected by dementia.

Dementias & Neurodegenerative Diseases Research Network (NE-DeNDRoN)

NIHR DeNDRoN is a network of research collaborators – patients, carers, academics, clinicians and support staff – working together to develop and deliver new high quality clinical research.

Dene Park House

Dene Park House Care Home is a care home with nursing.


Denecroft is a small residential care home.

Dental Emergency Clinic

Emergency help if you are in pain or if you need advice on what to do.

Denton Burn Community Association

Community Centre in Denton Burn, which runs a wide range of clubs and groups for all of the community.

Denton Burn Library

One of 14 Council libraries.

Denton Dene South

Ancient woodland to the west of Newcastle city centre.

Denton Youth and Community Project

Denton Youth and Community Project provide Youth and Community Work for various groups for all ages. Activities include: Lunch clubs on Tuesdays 12pm Line…

Department for Environment, Food & Rural Affairs (DEFRA)

Government department responsible for environmental protection, animal health and welfare, food production and standards, agriculture, fisheries and rural communities.

Department for Work and Pensions

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. The department administers the State Pension and a range of working age, disability and ill health benefits.

Depression Alliance

Phone service counselling, based in the US and Europe.

Depression UK

Depression UK offers self help support and chat.

Derwent Reservoir

A reservoir managed by Northumbrian Water. Suitable for walking, cycling and angling.

Destiny Church, Newcastle and North East

Destiny church meets at the  County Hotel

Dewley House

Extra care housing (assisted living) scheme. It offers 1 and 2 bed apartments and highlights that it is dementia friendly.

DFDS Seaways

DFDS Seaways is a Ferry Operator.

Diabetes UK

Offers support and advice and campaigns for better care and research.

Diabetes UK – Northern

Diabetes UK Northern and Yorkshire meetings.

Diagonal Alternatives LLP

Diagonal Alternatives is an independent care company providing a range of services including: support and nursing at home advice on aids and equipment to…

Diamond Way Buddhist Group

This group regularly hold Buddhism and Buddhist meditation classes in Newcastle.

Difference North East

Campaigning for equality and an end to discrimination towards people with any disability.

Digital UK

Digital UK supports Freeview viewers and channels. We provide viewers with information about their options for receiving terrestrial TV and advice on reception and…

Digital Unite

Support to get you online.

Digital Voice

Digital Voice is a not-for-profit social enterprise based in the North East of England.

Dignity in Dying

Dignity in dying are a campaigning organisation who are concerned that people have good quality end of life care and control over how they die.

Dimensions – North East

Dimensions began supporting people with learning disabilities, autism and complex needs out of institutions, helping them lead ordinary lives in their local communities forty years ago.

Dinnington Care Home

Dinnington is a Care Home for people with a learning disability of any age.

Dinnington Library

Dinnington Library is ran by volunteers from the Dinnington Parish Council community.

Direct Ferries

Direct Ferries is a ticketing service for ferry travel.

Direct Health

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Direct Services, Durham County Council

Direct Services, Durham County Council offer an easy to access stairlift maintenance service for local residents, including Newcastle City Council residents. The service provision…

Disability Benefits Helpline

A useful benefits helpline: DLA, AA and PIP>

Disability Equipment Service

Disability Equipment Service is a website where you can buy and sell new and used disability equipment.

Disability North

Disability North provides information and advice on all aspects of disability for disabled people, their families and carers.

Disability Rights UK

Disability Rights UK produce information, services and products developed by and for disabled people.

Disabled Access Holidays

Disabled Access Holidays is an online travel agent offering services to disabled people throughout the UK.

Disabled Living Foundation

Free impartial advice and information about daily living equipment

Disabled Person’s Railcard

The Disabled Person’s Railcard is available to disabled people and provides 1/3 off most rail fares across Britain for you and a companion.

Disabled Services Centre

The wheelchair and specialist seating service is part of the Disablement Services Centre. They work with patients, their family and carers in Newcastle and across the North East to help with mobility, comfort and support.

Disabled Travel Advice

Disable Travel Advice offers advice on how you can get about easily as a disabled user whether you’re off on holiday, on a day trip, or looking for an everyday means of travel or transport.

Discovery Museum

Discovery Museum explores life in Newcastle and Tyneside from our renowned maritime history and world-changing science and technology right through to fashion through the eras and military history.

Divorce Aid

They are an independent organisation of professionals giving divorce advice and help

DLD Wheelchair Rental

DLD Wheelchair Rental provides a mobility hire service which includes wheelchairs, commodes, rollators and bathroom equipment.. Equipment hire and rental is available from 1 week to 12 weeks based around your own individual requirements.

Volunteering website and resources information.

Doctors of the World UK

Doctors of the World is a charity that aims to help people who are having problems getting healthcare.

Dog Lost is a lost and found dog service.

Dogs Trust

Dog welfare charity.

Dogs Trust Freedom Project

A free and confidential dog fostering service for people fleeing domestic abuse and going into refuge.

Dolphin Stairlifts (North East)

Stairlifts and home adaptations.


Downsizing Direct .com is a website that offers free advice and practical support on downsizing your home.

Dr Ryan House

Sheltered Housing provided by Your Homes Newcastle.


Sheltered Housing Scheme run by Your Homes Newcastle.


The DVLA maintain registers of drivers and vehicles in Great Britain. This information helps them improve road safety, reduce vehicle related crime, support environmental…

Dying Matters

Dying Matters aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.


East End Pool

East End Pool has a swimming pool and fitness suite.

East End Women

Supports women in the East End of Newcastle.

Eastbourne Court

Sheltered Housing provided by Your Homes Newcastle.

Easy Lift Stairlifts

Stairlift rentals, removals and refits.

EDF Energy Trust

The EDF Energy Trust is a registered charity that aims to help individuals and families in need, poverty, suffering and other distress who are struggling to pay their gas and/or electricity debts.

Edge North East

Edge North East provides mentoring to young people involved with serious youth violence and child criminal exploitation.

Education and Services for People with Autism Ltd – ESPA

ESPA offer a range of services for people with autism.

Elders Council of Newcastle (Older People’s Forum)

The Elders council of Newcastle is an older people’s forum run by and for older people to support the ageing well in the city agenda.

Eldon Leisure

Eldon Leisure is a city centre facility based in Eldon Square shopping centre. Their facilities include a well equipped gym,  a fitness studio with a wide range of fitness classes to choose from and a climbing wall.  You can also book ten pin bowling, table tennis and soft play.

Eldon Square Shopping Centre

Eldon Square Shopping Centre is in the heart of the city and has over 130 high street names and specialist shops. The centre has…

Electrical Competent Person

The Electrical Competent Person website supported by the government provides an easy to use and single information point for people to find a registered,…

Electrical Safety First

Information and guidance on safe shopping and keeping your home safe and how to find an electrician.

Elim Church, Heaton

Elim is a Pentecostal church.

Ella McCambridge Care Home

Care Home with residential or dementia care.

Elswick Park

Elswick Park has a mixture of shrubbery, mature trees and grassed areas.

Emergency Department – Royal Victoria Infirmary (RVI)

The Great North Trauma and Emergency Centre for Newcastle is located at the Royal Victoria Infirmary in the city centre.

Emergency Services – Fire, Police, Ambulance

In a life threatening or emergency situation dial 999 to contact the Fire, Police, Ambulance, or Coast Guard service.

Emergency SMS Service

The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service

Enable Holidays

Enable Holidays is a specialist overseas tour operator for people with limited mobility, their families and friends.

Energy Saving Trust Advice

Energy Saving Trust provides advice on saving energy, Green Deal providers, renewable energy technologies and fuel efficient driving.

Energy Services at Newcastle City Council

Help with energy saving and fuel debt.

English Martyrs Roman Catholic Church

English Martyrs is a Catholic place of worship.  It works in partnership with St Robert’s Church Fenham.

ENT Services – The Freeman Hospital

The Ear, Nose and Throat (ENT) Department at the Freeman Hospital provides a range of specialist services including the Audiology and Hearing Aid Service.


Online benefits calculator.

Envirocall – Newcastle City Council

Envirocall is a single point of contact for environmental services in Newcastle.

Eothen Homes

Eothen Homes is a care home only.

Epilepsy Action

Epilepsy Action exists to improve the lives of everyone affected by the condition.

Epilepsy Action Tyneside

Epilepsy Action is a local branch of the national charity Epilepsy Action.

Epilepsy Society

The Epilepsy Society work for everyone affected by epilepsy in the UK, through research, awareness campaigns, information resources and expert care.

Equal Arts

Equal Arts is a creative ageing charity which provides arts and creative activities for older people and those living with dementia in Gateshead and Newcastle.

Equality Advisory and Support Service (EASS)

Provide advice and support to find an informal way to resolve your complaint of discrimination by explaining your rights under the Equality Act 2010 and advising on the best way to progress your complaint.

Equality and Human Rights Commission

The Equality and Human Rights Commission (EHRC) seeks to maintain and strengthen the heritage of upholding people’s rights, valuing diversity and challenging intolerance.

Equally Ours

An umbrella organisation.

Equifax Plc

Check your credit rating

Equipment Chat BOT at Newcastle City Council

The Chat BOT is an online virtual assistant that answers non urgent queries about equipment to help you to live independently. 24 hours a day 7 days a week

Equity Release Council

The industry body for the equity release sector.

European Health Insurance Card (EHIC)

The card entitles you to either reduced cost or sometimes free medical treatment in most European countries.


Home Care agency for older people aged over 65 years and people aged over 18 years with specific needs.

Exhibition Park

Exhibition Park has many facilities including a large playground, outdoor gym, tennis courts, a basketball court, skate park and a lake.


Experian can provide you with a personal credit report and score.


Explore is a lively, ambitious programme of talks, workshops and visits open to anyone with an appetite for learning. They want to stimulate curiosity,…

Eye Clinic Liaison Service

Our Eye Clinic Liaison Officers are here to help you get the care and support you need as soon as you have been diagnosed with a condition affecting your vision.

Eye Emergency Department

The Eye Emergency Department is based in the Ophthalmology Outpatient Department at Newcastle’s RVI.


Fair for You Enterprise CIC

Support to access household goods and prams.

Fairfield Care Home

Specialist care home for people with mental health conditions.

Families 1st 4 Additional Needs

A small charity based in the northern villages of Newcastle that aims to support families that have children with additional needs.

Families Need Fathers

Families Need Fathers provides information and support to parents, grandparents and wider family members following divorce and separation.

Family Explorers North East

Family Explorers North East is a free service helping families to plan their days out and save money.

Family Lives

Help with parenting and relationships.

Family Mediation Council

The Family Mediation Council (FMC) aims to ensure the public can confidently access family mediation services that offer high quality mediation provided by mediators who meet their standards.

Family Search

FamilySearch is a nonprofit family history organisation dedicated to connecting families across generations.

Fawdon Community Centre

Community Centre is run by volunteers.

Fawdon Community Library

Community library run by volunteers.

Fawdon, Coxlodge and District History Society

History society with local and national talks.

Feeding Families

Feeding Families is a North East charity that aims to help people who are vulnerable or in need.

Fellside Ward, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Fellside is a 20 bedded ward based at the Hadrian clinic in the Campus for Ageing and Vitality grounds.

Fenham Association of Residents (FAR) Community Centre

The Fenham Association of Residents offer many activities from the FAR Community Centre.

Fenham Library

Fenham Library is managed by Newcastle City Council. It has a cafe staffed by resettled refugees, Lazeez.

Fenham Pocket Park

Fenham Pocket Park is a small community space for people to meet and relax.

Fenham Pool

This pool is now permanently closed since July 2019.

Ferguson Lane Community Association

Ferguson Lane Community Association provide daily activities for the over 60’s.

Ferguson Lodge

Ferguson Lodge Residential Care Home is a care home that provide residential care, dementia care and respite care.

Festival of Thrift

CIC that promotes sustainable living.

Fighting All Cancers Together (FACT)

Local cancer support, education and awareness organisation.

Final Fling

Final Fling offers all the info and planning tools you need to make life and death decisions.

Financial Conduct Authority (FCA)

Financial standards regulator.

Financial Fraud Action UK (FFA UK)

Coordinates crime prevention and has a consumer advice section.

Financial Ombudsman Service (FOS)

Financial Ombudsman Service helps to resolve financial disputes including concerns with payment protection, mortgages, bank accounts, loans.

Financial Services Register

The Financial Services Register lists all licensed financial services and individuals who are approved to carry out specific function

Find a Job

Gov UK Job seekers website.


Find my is a family history website, with an ever-growing collection of records that can help you find ancestors and long-lost family members.

Finding Legal Options for Women Survivors, FLOWS

FLOWS is an England wide legal advice service which RCJ Advice Family Legal Team deliver in partnership with Rights of Women, Refuge, Women’s Aid, Resolution family lawyers and the Legal Aid Practitioners Group.

First Step

First Step is a multi-racial project for women based in Newcastle West

FirstStop – Housing Options for Older People (HOOP)

Online and telephone advice service about housing, retirement homes, home adaptations or care homes.

Five Lamps

Five Lamps provide a range of services throughout the North East, and help financially excluded people in Newcastle gain access to low cost affordable loans.

Five Star Taxis

Taxi hire company.

Fleming Court Care Home

Residential Care Home

Flexible Support Options Ltd (Brilan)

Flexible Support Options (Brilan) operates a care home only for 3 residents with disabilities.

Food Nation

Food nation is a social enterprise and provide support to schools, communities and businesses.

Food Standards Agency

The Foods Standards Agency aims to uphold standards for the food we buy.

FoodCycle Byker

Food recycling – cooking up tasty meals for you.

FoodCycle Monkchester

Food recycling – cooking up tasty meals for you.

Foodcycle Westgate

Food recycling – cooking up tasty meals for you.

Foreign and Commonwealth Office’s Travel Advice Unit

The Foreign Commonwealth Office (FCO) promotes the UK’s interests overseas, supporting our citizens and businesses around the globe.

Forum for the Future

An independent non-profit working globally with business, government and others to solve complex sustainability challenges.

Forward Assist

Forward Assist peer led support groups and structured diversionary activities provide a service that reduces social isolation and promotes community engagement with other veterans.


Foundations is the national body for home improvement agencies (HIAs) and handyperson services in England.

Foundations Furniture

Charity supplying low cost, pre-loved household items donated by people in Tyne and Wear.


Free confidential drugs telephone helpline, which provides advice, information and support to anyone who is concerned about drug and solvent use.


Freecycle is a not-for-profit movement that allows people to donate and receive items in the local area.

Freedom from Torture

Freedom from Torture help asylum seekers and refugees who have survived torture recover and rebuild their lives in the UK.

Freeman Hospital

Freeman Hospital has a range of services

Freeman Hospital Social Work Department

work with you to help prepare you for leaving hospital.

Freeview (Digital TV)

The Freeview service provides free-to-air digital TV channels, radio stations and interactive services through an aerial.

Fresh (Smoke Free North East)

A charity that aims to motivate and support smokers to stop.

Friends Action North East

Friends Action North East (FANE) support adults with learning disabilities to meet new people and make lasting friendships.

Friends Against Scams

Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative.

Friends of Jesmond Dene

The Friends of Jesmond Dene is a charity set up to protect, preserve and improve Jesmond Dene.

Friends of Jesmond Library

A group of volunteers that run the library and programme of activities.

Friendship Choir at Fawdon Community Centre

A local choir, no experience necessary.

Fulfilling Lives

Fulfilling Lives supports people with multiple and complex needs

Funeral Planning Authority

The Funeral Planning Authority aims to ensure that consumers interests are protected when purchasing a funeral plan.

Funeral Services Guide

The Funeral Services Guide aims to provide the bereaved with a practical approach to arranging a funeral, while also coping with the difficult issues associated with bereavement.


FutureLearn provides free and paid for online courses from universities


Gallery North (at Northumbria University)

Gallery North, based in Northumbria University, is a contemporary art gallery showing both home-grown talent and international artists.

Gam – Anon

Gam-Anon is a fellowship of men and women who are husbands, wives, partners, relatives or close friends of someone with a gambling problem who also have been affected by this gambling problem.

Gam-Anon (Newcastle)

A local support group for friends and family of compulsive gamblers.

Gamblers Anonymous

Gamblers Anonymous holds meetings all over the UK.


GamCare provides support, information and advice to anyone suffering through a gambling problem.

Garden Lodge Care Home

Garden Lodge offers general personal care and support

GardenWorld is a website from Vitax (a garden products manufacturer). The website has useful information on how to grow your vegetables and fruit, what…

Gas Safe Register

The Gas Safe Register provides a single information point for people to find a registered, competent boiler engineer in their area.

Gasbags North East

Gasbags North East is a group for gay and bi-sexual men and men who are questioning their sexuality, aged 18 and over.

Gay Men Tyneside (GMT)

Gay and Bi Men’s Group.

GCF creates and provides online learning opportunities for anyone who wants to improve the technology, literacy, and math skills needed to be successful in both work and life.

Gender Trust

A service for adults throughout the UK who are Transsexual, Gender Dyshoric, Transgender or those whose lives are affected by gender identity issues

General Chiropractic Council

The General Chiropractic Council (GCC) regulates all chiropractors in the UK to ensure the safety of patients undergoing chiropractic treatment.

General Pharmaceutical Council

The General Pharmaceutical Council (GPhC) is the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain.

Genes Reunited

Genes Reunited is a family research site that can help you to research relatives and build a family tree.

Gentle Dusk

Gentle Dusk is an organisation that aims to raise awareness of the importance of end of life care planning.


A virtual reference library of genealogical information for the UK & Ireland.

George Street Social

George Street Social is a coffee shop open to the public and a venue created as a safe place to support people in recovery from drugs, alcohol and addictions

Get Into Newcastle NE1

Get Into Newcastle is a website with event listings.

Get online Newcastle

Support to develop and improve your digital skills.

Get Safe Online

Get Safe Online is an easy-to-understand information website about online safety.


Comparison site but you may also get a free PC or Netbook.


Gibside is a National Trust property,

Glaucoma UK

A charity supporting people with glaucoma with a regional officer for the North East.

Go North East

North East public service bus company

A comparison website service offering options from broadband to pet insurance.

Golden Guide for Older People, Newcastle and North Tyneside

The Golden Guide for Older People is a printed self-help/signposting guide that is available for free.


GoodGym offers volunteers to help with one off tasks at home.

Gosforth Bowling Club

Gosforth Bowling Club is a lawn bowls club.

Gosforth Camera Club

Camera Club for people interested in improving their digital or film photography skills.

Gosforth Central Bowling Club

Gosforth Central Bowling Club is a lawn bowls club with 2 greens.

Gosforth Central Park

The park is situated in Gosforth, to the north of the city. It lies close to Gosforth High Street and the Shopping Centre and is easily accessible by bus and by Metro. There are seven entrances.

Gosforth Civic Theatre

An arts venue and cafe which is home to, and run by, Liberdade Community Development Trust.

Gosforth Community Minibus

The Gosforth Community Minibus bus serves the elderly, disabled and non-profit making community groups.

Gosforth Garden Village Association

Gosforth Garden Village Association offer a range of community activities.

Gosforth Leisure Centre

Gosforth Leisure Centre has a range of facilities including a pool and fitness suite.

Gosforth Library

One of 14 Council libraries.


Government services and information links eg Benefits, household energy

Grainger Market

Newcastle’s oldest indoor market, with hundreds of independent shops and local traders.


GrandCare offer home technology so that you can see how your friends or family are managing when you are at a distance from them.

Grandparents Apart UK

Grandparents Apart UK  is a charitable organisation dedicated to help grandparents keep in touch with their grandchildren following divorce or separation of the children’s parents.

Grandparents As Parents (GAP)

A Facebook group that advises on rights and legal position of grandparents as well as campaigning for change.

Grandparents Plus

Grandparents Plus is a national charity in the UK dedicated solely to supporting kinship carers. They support all kinship families, whatever their situation.


Gransnet is a social networking site for the over 50’s. Their website covers many subjects including grandparenting issues.

Great North Care Record

The Great North Care Record is a new way of sharing information about patients between healthcare services.

Great North Museum: Hancock

The Great North Museum: Hancock incorporates collections from the Hancock Museum and Newcastle University’s Museum of Antiquities and Shefton collection. Highlights of the museum…

Great Park Community Centre

They have a variety of groups and activities running at the centre.

Greater Walker Community Trust

The Greater Walker Community Trust provides various activities and support at Monkchester Community Centre.

Greening Wingrove

Greening Wingrove CIC is a community for Wingrove and Arthur’s Hill. They have a community garden, the Bike Garden, in Nuns Moor Park.


Community organisation that helps homeless people to take more control of their lives.

Guide Dogs for the Blind

A national charity that aims to provide mobility and freedom to blind and partially sighted people.

Guide Dogs Newcastle

Guide Dogs for the Blind Association are a national charity that aim to provide mobility and freedom to blind and partially sighted people. They…

Guide Training North East

A company that delivers a training course to help applicants qualify for a Blue Badge for Tourist Guiding.

Gurdwara Singh Sabha, Fenham

A Gurdwara is the place where Sikhs come together for congregational worship.In a modern Gurdwara, the Guru is not a person but the book…


Hadrian House

Sheltered Housing Scheme managed by Your Homes Newcastle.

Haldane Court Sheltered Housing

Self-contained sheltered housing available for rent.

Halifax Bank

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply in branch or download an application pack from their website and returned it by post.

Hamsterley Forest

Forest managed by Forestry England.

Hand in Hand

Hand in Hand is a Project of the Newcastle Central & East Circuit of the Methodist Church, working with the socially isolated elderly and those at risk of becoming socially isolated in North Tyneside and East Newcastle with the help of volunteers.

Happiest at Home

Home care, respite and companionship.

Helping everybody get an affordable PC , laptop or tablet so they can get online.

Harbottle Park

Harbottle Park was redesigned in 2011 by joining the former St Anthony’s Park and the Allendale Recreation ground.


Harissa Kitchen

Restaurant, cafe, takeaway & social enterprise. Serving you fresh, tasty & colourful sharing food from all corners of the Mediterranean.

Hartley Court, Dinnington Bungalows

Hartley Court is a mix of properties for people over 55 in Dinnington.  There are bungalows, sheltered accommodation all with level access showers.

Hatton Gallery

The Hatton Gallery has a permanent art collection on display which includes paintings, sculptures, prints and drawings including the iconic Merz Barn Wall. It also hosts regular family activities, events, exhibitions and Newcastle University student’s work every year. Donations welcome, admission free.

Havannah and Three Hills Nature Reserve

The reserve has a number of public rights of way and permissive footpaths and bridleways and is popular with cyclists, horse riders and dog walkers.

Hazlerigg and District War Memorial Community Centre

Hazlerigg Community Centre offers a small range of community activities. is an online charity where you can find information on a range of illnesses and other health-related issues from seeing and hearing people’s real life experiences.

Healthwatch Newcastle

Express your views on health and social care.


Healthworks  support people of all ages to lead a healthier life; from being more active, to eating healthily, giving up smoking, managing diabetes and improving your mobility.

Hearing LINK

Hearing Link is a UK charity active in England, Scotland, Wales and Northern Ireland. They provide information and support for people living with hearing loss, their families and friends.

Hearing the Voice, Durham University

Hearing the Voice is a large interdisciplinary study that looks at the issue of hearing voices and how it affects people.

Hearing Voices Network

Hearing Voices Network are committed to helping people who hear voices. There are many explanations for hearing voices. Many people begin to hear voices as a result of extreme stress or trauma.

Heart Research UK

Heart Research UK funds ground-breaking medical research into the prevention, treatment and cure of heart disease.

Heart UK

Heart UK – The Cholesterol Charity provides support, guidance and education services to healthcare professionals and people and families with concerns about cholesterol.

Heathrow Air Ambulance Service

International air and private ambulance at Heathrow.

Heaton Baptist Church

Heaton Church is a Baptist place of worship.

Heaton Community Centre

Heaton Community Centre offers a range of regular community activities.

Heaton Mosque

Heaton Mosque is a Muslim place of worship.

Heaton Park

Heaton Park and Armstrong Park are two of the five parks that make up Ouseburn Parks.

Heaton Probus Club

A local club for retired and semi-retired men which offers friendship, companionship, and the opportunity to meet new people.

Heaton Voices Choir

Community choir.

Helix Arts

Helix Arts is a charity based in the North Shields covering the North East of England and specialises in participatory arts activity with diverse communities.

Help for Hoarders

Help for Hoarders offers information, support and advice and to help raise awareness about hoarding, for hoarders and their loved ones.

HelpGuide is a nonprofit mental health and wellness website. is a free independent advice website for people moving home in the UK.

Helping Hand

Helping Hand provide affordable loans to home owners to help you to repair and maintain your home.

Helping Hands Home Care Newcastle

Helping Hands is a national organisation with a Newcastle base. They support people over:  65 years 18 years with: personal care needs dementia They…

Hft (formerly Edward Lloyd Trust)

Hft (formerly The Edward Lloyd Trust) provides support to adults and children with a learning disability and autism. They support adults and children with a range of needs including those with additional complex physical disabilities and those who have behaviour which is challenging

High Heaton Library

A Council run library.

Highmoor Court

Highmoor Court is a sheltered housing scheme with properties to rent for people aged over 55.

Highways England

Highways England is the government company which operates, maintains and improves England’s motorways and major A roads. Their plan is to ensure major roads are more…

Hillfield Nursing Home

Hillfield Nursing Home is a Care Home with nursing.

Hindu Temple of Newcastle, Fenham

Represents communities including: Geeta, Kathak and Hindi.

HM Passport Office

You can apply for a new passport or renew your existing passport online. You can contact them by telephone or visit them in person.

HM Revenue and Customs

HM Revenue and Customs are the UK’s Tax authority.

HMS Care

HMS Care provide adult care, personal care and 24 hour care

Hodgkin Park

Park with two parts adjoined to Armstrong Road.

Hodgson House

Assisted living or extra care apartments.

Holidays with Help

A Charity providing respite care breaks for disabled people and their carers.

Holly Court

Holly Court is a sheltered housing scheme with properties to rent for people aged over 55.

Holy Cross, Fenham

Church of England parish church in Fenham.

Holy Spirit Church, Denton

The Church of the Holy Spirit in Denton is a liberal Catholic place of worship.  It holds a range of activities including: Choir Sunday…

Holy Trinity, Jesmond

An Anglican place of worship.

Home Care Plus

is a home care agency for  people over 65 years or people over 18 with specific needs.

Home Eyecare

Home treatment for the housebound.

Home Group

is a home care agency for older people and people with specific needs.

Homedowne House

Sheltered housing for people aged over 60 years to let.

Homeforth House

Homeforth House is sheltered accommodation with properties to buy for people aged over 60.

Homeopathy UK

An organisation devoted to promoting and developing the study and practice of homeopathy.

Hospedia Patient Entertainment

Hospedia gives patients access to radio, television, telephone and the internet at the bedside.

Hospice UK

Hospice UK is the charity for hospice care, representing and supporting local hospices across the UK.

Housing Advice Centre – Newcastle City Council

The Housing Advice Centre gives free confidential advice to anyone experiencing housing difficulties.

Housing Benefit Enquiries – Newcastle City Council

Housing Benefit enquiries contact details.

Housing Care

Housing options advice and information.

Housing, Anti-Social Behaviour and Enforcement Team – YHN (HASBET)

Housing, Anti-Social Behaviour and Enforcement Team (HASBET) is Your Homes Newcastle’s specialist team that deals with the more serious cases of anti-social behaviour.


is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply online, in branch or by telephone

Human Support Group

is a home care agency for  people over 65 years or people over 18 with specific needs.

Human Tissue Authority

The watchdog that ensures organs and tissue are used safely, ethically and with proper consent.

Huntington’s Disease Association

The Huntington’s Disease Association is committed to supporting people affected directly or indirectly by Huntington’s Disease.

Hypnotherapy Association

The Hypnotherapy Association is a non-profit making organisation democratically run by practising hypnotherapists.

Hypnotherapy Directory

You can find a therapist near you.


If I Die

Somewhere you can write/leave/post notes to a friend; you can also leave instructions such as passwords.

If U Care Share Foundation

Suicide prevention and support charity.

Independent Age

Independent Age provide a range of services for older people including advice, fact sheets and a friendship service and discussion groups.

Independent Mental Capacity Advocate (IMCA) Service

An IMCA is someone appointed to support and represent a person who lacks capacity who is also faced with certain decisions about: where the…

Independent Mental Health Advocates (IMHA)

A particular support service related to the Mental Health Act.

Information NOW

Information NOW is the information, events and local services website for people in Newcastle.


Infosound is a free and impartial information service for vision-impaired (blind and partially-sighted) people in Great Britain.

Inspired Care

is a home care agency for  people over 65 years or people over 18 with specific needs.

Interactive Development

Interactive Development are a specialist provider of services for adults with learning and/or physical disabilities.

International Bike Fitting Institute

The International Bike Fitting Institute (IBFI) is an international organisation developing a global standard for the bike fitting industry.

International Harvest Church

A church with a difference.  Music, motivational message and a real sense of family.  Everyone welcome in church or at the events.

Involve North East

Helps people have their say about services and how to shape them to meet their needs.

Iris Brickfield – Green Space

Iris Brickfield is a neighbourhood green space.

Iris Steedman House

A sheltered housing scheme run by Your Homes Newcastle. is an online community for information and advice about Individual Voluntary Arrangements (IVAs).


J G Windows

J G Windows is a music store.

Jack Common House

Sheltered Housing for people aged over 55 years.

Jamieson Music Tuition

Music school offering private lessons and group music classes for all ages and abilities.

Jarrow Hall, Anglo-Saxon Farm, Village and Bede Museum

Jarrow Hall is a museum dedicated to exploring the life and legacy of Bede, alongside an Anglo-Saxon farm and coffee shop.

Jazz Cafe

The Jazz Cafe on the ground floor is open as a Cafe by day and a Bar by night. Jazz events are held in either the Black Swan Bar or the Jazz Cafe Mezzanine.

Jehovah’s Witnesses

Jehovah’s Witnesses are Christians from different ethnic and language backgrounds. They hold worship twice a week.

Jenian School of Dancing

Beginners and advanced classes in latin and ballroom.

Jesmond Choral Group

Jesmond Choral Group is a friendly local choir which meets on Tuesday evenings from 7.30pm to 9.30pm. They sing a wide range of music,…

Jesmond Community Festival

A festival held in May each year.

Jesmond Community Orchard

Jesmond Community Orchard holds events and activities to build up an interest in local food growing and care for the environment.

Jesmond Dementia Action Alliance

aim to make Jesmond a dementia friendly community.

Jesmond Dene and Pets Corner

Jesmond Dene is a very popular attraction in the heart of Newcastle.

Jesmond Dene Visitor Centre

Visitor Centre with Gift shop, public toilets and cafe.

Jesmond Library

A library run by volunteers with a full range of  activities.

Jesmond Methodist Church

Jesmond church is a Methodist place of worship.   There is a 1901 Caffe Bistro located in the old church hall. Events are posted…

Jesmond Parish Church

Anglican Church in Jesmond

Jesmond Pool and Gym

Jesmond pool and gym has a swimming pool, fitness suite and activity room.

Jesmond Residents Association

The JRA is a non-political association set up to support and enhance the quality of life for the residents in Jesmond.

Jesmond United Reformed Church

This Church is led by disciples.  Regular activities in the community include: Parent and toddlers Music and singing a craft group rooms available to…

Jesmond Vale

Jesmond Vale is a mix of woodland and grassland.

JET (Jobs Employment and Training)

JET (Jobs Education and Training) work with the Black, Asian and Minority Ethnic communities across Newcastle to prepare for employment.

Jobcentre Plus

Help to find a job, set up a business, get back into work.

John Knox Church, West Denton

West Denton Church (also known as John Knox Church) is a United Reformed Church of the Northern Synod.

Joining Forces Tyne & Wear

Joining Forces is a veterans support project covering Tyne and Wear and hosted by several Age UK organisations.


Carers UK have developed Jointly, which is a mobile and online tool designed to help people looking after someone

Joseph Cowen Healthcare Centre

The Joseph Cowen Healthcare Centre provides access to healthcare for those street homeless or in temporary accommodation who cannot access mainstream healthcare services.

Journey Enterprises Ltd

A small regional charity which provides life-skills and employability training for young people and adults with learning disabilities and complex needs.

Jubilee Mews

Care home with specialist nursing for adults with mental health conditions.

Junction 42

Junction 42 work in prisons and communities across north east England and central Scotland supporting people throughout the journey of custody and rehabilitation.

Just Meditation

Just Meditation offers online meditation sessions.

Justice and Peace (Diocese of Hexham and Newcastle)

Support refugees and asylum seekers with drop in sessions, English language and hardship payments


Karbon Homes

Karbon Homes is a housing association that lets and sells homes across the North East.

Keebledale House

Sheltered Housing provided by Your Homes Newcastle.

Keith’s Coaches

Keith’s coaches supply mini buses and coaches to Newcastle City Council and are available to groups for private hire.

Kenton Distribution Centre

This is an extra distribution point for West End Food bank (working with Trussell Trust). Uses E vouchers.

Kenton Hall

Kenton Hall is a care home with nursing.

Kenton Library

Council run library.

Kenton Lodge

Extra care (assisted living) apartments. Designed for people aged 70 and over. Provided by McCarthy & Stone there are different size houses available and you can buy meals and care packages.

Kenton Manor

Kenton Manor is a care home with nursing.

Kenton Park Sports Centre

Kenton Park Sports Centre aims to provide affordable, leisure and sporting activities to a wide range of people.




KeyRing is a national charity providing services for people with a learning disability in many parts of the country.

Kids Days Out

Kids days is a website that lists attractions and activities for kids all over the country.

Kielder Water and Forest Park

Forest and lake with many facilities for day trips and overnight stays.

Kilbourn House

Extra care housing (assisted living) scheme.


King’s Castle Church, Byker

The King’s Castle Church is a multi-ethnic community evangelical Church in Byker which carries out community-based activities: creation of a local Food bank Financial literacy…

Kingston Park Community Association

A community centre which hosts a range of activities.

Kingston Park Neighbourhood Forum

The Kingston Park Neighbourhood Forum was formed to organise a Neighbourhood Plan for Kingston Park and welcomes all residents from all parts of the…

Kingston Park West

Mainly open grassland with a network of footpaths, kick about area for ball games and play area.

Kirkwood Court Care Home

Kirkwood Court Care Home is registered for residential care and dementia.

Kittiwake Trust Multilingual Library

An independent library run by the Kittiwake Trust.


Laing Art Gallery

The Laing is an art gallery with a number of permanent and changing exhibitions. It has a play space for children and a café.

Lamesley Ward, Cumbria, Northumberland, Tyne and Wear, NHS Foundation Trust (CNTW)

Lamesley is a 18 bedded ward based at the Hadrian clinic in the Campus for Ageing and Vitality grounds

Language Empire

Language Empire are a National organisation that provide a wide-range of services for companies, organisations, charities, businesses and service providers.

Later Life Audio and Radio Cooperative

The Later Life Audio and Radio Cooperative (LLARC) is a national and regional network of broadcasters and older people who enjoy sharing their knowledge, their interests and passions on air.


LaterLife is a UK site designed specifically for people over 50 who want to make the most of later life and those who want to plan and enjoy an active retirement lifestyle.


Launchpad is an organisation run by people who use mental health services in and around Newcastle upon Tyne.

Law Centres Network

The Law Centres Network can help you to find legal help in your local area.

Law Society

The Law Society offers guidance on legal issues.

Lawson House

Extra Care housing provides housing choices for people who value their independence but may need some help with day to day tasks.  It offers modern, accessible apartments and opportunities to get involved in social activities.

LD Sports Massage

Sports massage service and pilates.

Leagreen Court Sheltered Housing

Sheltered housing by Your Homes Newcastle.

Learn My Way

Learn to use the internet, set up and use email, use Facebook and more.


Learndirect are a provider of skills, training and employment services. They offer vocational courses and qualifications.

Leazes Park

Leazes Park has a variety of facilities including tennis courts, a basketball ball court, bowling green, children’s play area and fishing lake.

Leazes Park Angling Association

Leazes Park Angling Association is an Angling Club with qualified coaches and is affiliated to the Tyne Anglers Alliance

Legal Ombudsman

An independent and impartial scheme set up to help resolve service disputes with legal service providers and claims management companies.

Leonard Cheshire Disability

Leonard Cheshire is a national charity supporting disabled people.

Lets Talk Charis

Let’s Talk is a resource for individuals and supporting charities and organisations to access help and support to those in need to access available grants and benefits.


Liberty is a human rights organisation.

Library Thing

LibraryThing is a cataloguing and social networking site for book lovers

Life Coach Directory

Life Coach Directory is a website that offers access to qualified professionals that can help with anything from family/parenting support to career coaching and health awareness.

Life Science Centre (Centre for Life)

Life Science Centre is an interactive and fun environment in the centre of Newcastle.

Life Vineyard Church, Gosforth

Life Vineyard Church in Gosforth meet every Sunday for service and prayer.

Lifeline24 Personal Alarms

A personal alarm system that enables people to remain independent at home.


Supports people with life-limiting illness.


is a home care agency for  people over 65 years or people over 18 with specific needs.

Lincoln Healthcare Group

is a home care agency for  people over 65 years or people over 18 with specific needs.

Lincrest Court

Lincrest Court is a sheltered housing scheme. It is available to people over 55 to rent.

Lindisfarne Throckley

Lindisfarne Throckley is a care home with nursing.

Links Art Gallery

The Links Art Gallery is an art gallery which stocks a wide range of quality art and craft with the emphasis on work by North East artists.

Linskill Healthy Walks CIC

Linskill Healthy Walks will provide organised Health Walks involving the local community in healthy exercise to improve their health and fitness levels.

Little Theatre Gateshead

The Little Theatre Gateshead is home to the Progressive Players, an amateur dramatic group who perform ten plays every year.


Livability provides independent supported living for people with a learning disability and/or autism.

Live Theatre

Live Theatre is a writing theatre based in Newcastle upon Tyne, which works with writers to transform ideas into performance.

Living Ambitions (formerly Care UK)

Living Ambitions provides independent supported living for people with learning disabilities and/or autism.

Lloyds TSB Bank

is a high street bank that offers a range of online, branch and telephone banking services.

LNER London North Eastern Railway

London North Eastern Railway, or LNER as you’ll come to know it, is your new operator for the East Coast line from Sunday 24 June 2018.

Local Government and Social Care Ombudsman

The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers)

Look Good … Feel Better

Supporting women with cancer.

Loop UK

An online store partnered with Tesco to deliver your shopping in zero-waste packaging.

Lowry Acute Admission Ward – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Lowry Ward is for acute admission of women over 18 years old in a mental health crisis.

Lymphoma Action

UK charity dedicated to lymphoma – the most common blood cancer.


Macmillan Cancer Information & Support Centre

Information and internet access for cancer patients.

Macmillan Cancer Support

Macmillan Cancer Support support people affected by cancer with information and practical help.

Macmillan One to One Support Service

Newcastle Hospitals NHS Trust is working with Macmillan Cancer Support and local GP practices to provide a new service. It is for people with…

Macmillan Support Services

Macmillan Support Services include an Information and Support service, a Befriending service and a Bereavement support service. All services are accessible to anyone affected…

Macular Society

Supports people with macular disease through advice, support and research.

Madina Masjid, Fenham

Madina Masjid is a Muslim place of worship.

Maggie’s Cancer Caring Centres

A drop in for people affected by cancer, including family and friends.  Kitchen and gardens.

Mailing Preference Service (MPS)

The Mailing Preference Service (MPS) is a free service to enable consumers to have their names and home addresses in the UK removed from lists used by the marketing industry.

Making Music Together

Community project in the west end of Newcastle to provide opportunities to learn, play and listen to music.

MANE (Money Advice Newcastle East)

MANE give free and impartial benefits advice to people in Walker and Byker.

ManKind Initiative

The ManKind Initiative is a national charity with a helpline for male victims of domestic abuse.

Margaret Collins House

Sheltered Housing provided by Your Homes Newcastle.

Marie Curie Hospice

Marie Curie Nurses provide free end of life care to people with terminal illnesses in their own homes, or in one of its nine Hospices across the UK.

Marriage Care

Marriage Care specialise in helping couples – married or not – build and sustain strong, fulfilling, healthy relationships, and in providing support in times…

Martin Luther Kirche Newcastle

Affiliated to the Protestant Church of Germany

Mascot House

Mascot House is a sheltered accommodation scheme for Chinese people over the age of 60.

Maternity Action

A charity that provides information, advice and training on maternity rights in employment, benefits and access to healthcare, and influences policy makers.

Mature Times

Mature Times is a free newspaper for the over 50s. It contains articles on lifestyle issues that may be of interest to older people.

ME Association

The ME Association (The MEA), funds and supports research and provides information and support, education and training.

Meals at Home – Newcastle City Council service

Meals delivered to your door, seven days a week. Useful in an emergency or if you find cooking difficult.

Medicines Information Patient Helpline

This is a dedicated Medicines Information Helpline for the patients of the Newcastle upon Tyne Hospitals NHS Foundation Trust.


Meetup is a network of local groups. You can organise a local group or find one of the thousands already meeting up face-to-face. More…

Melton House

Melton House provides nursing care.

Memory Assessment and Management Service (MAMs) – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Memory Assessment and Management service (MAMS) at CNTW Trust offers a comprehensive assessment and diagnosis of memory difficulties.

Men’s Advice Line

Men’s advice line for those experiencing domestic violence.

Men’s Health Forum

Men’s health forum.

Menopause Matters

Independent website providing information about the menopause.

Mental Health and Deafness Service – Cumbria, Northumberland Tyne and Wear NHS Foundation Trust (CNTW)

Support for people who use BFL to communicate and have a mental health problem.

Mental Health Concern (MHC)

Support for mental health and wellbeing.

Mental Health Foundation

A national charity that carries out projects and research with the aim of changing our understanding of mental health problems and improve the nation’s wellbeing.

Mental Health Matters

Mental health matters offers registered care housing, support housing and employment support for people with mental health concerns.

Mental Health Recovery Support Community Outreach

The Recovery Support Team support Your Homes Newcastle (YHN) tenants with mental health problems in the community to live as independently as possible.

Mental health rehabilitation and crisis flats

There are 12 dedicated rehabilitation flats and 4 crisis flats for people with mental health concerns in Newcastle.

Merit Home Care

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

MESMAC Newcastle

Support for men who are gay or bisexual, men who have sex with other men and men who are questioning their sexuality. 

Metropolitan Police

Crime and terrorist incidents are coordinated through the Met police.

Middlesbrough Institute of Modern Art (MIMA)

Middlesbrough Institute of Modern Art, is a gallery for modern and contemporary art and craft. They have a range of exhbitions (check their website…

Migrant Help

Telephone helpline for asylum applicants or refugees. Get advice about the asylum process, help to make claims for support or adapting to life in the UK.

Milecastle House

Refurbished sheltered housing provided by YHN.

Milldene Nursing Home

Care home with nursing for adults with mental health conditions and complex medical needs.


Advice and support related to mental health.

Mindful Therapies

Offer mindfulness courses and events.

Minor Adaptations Service

Minor Adaptations Service for Newcastle City Council.


Mirthy is an online platform for professional public speakers, often retirees themselves, to provide online talks to older adults in the comfort of their homes.

Model Railway Group – Exhibition Park

Model Railway Group at Exhibition Park

Money Advice Service

Money Advice Service provide free, unbiased independent money and benefits advice.

Money and Pensions Service

The Money and Pensions Service (MaPS) brings together three financial guidance bodies: the Money Advice Service, The Pensions Advisory Service and Pension Wise.

Money Claim Online

Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants.

Moneysupermarket is a price comparison website that helps you to find the best prices for various financial products including:- Car, Home, Travel and Life…

Moneywise Credit Union Ltd

Moneywise Credit Union Ltd is a credit union in Newcastle.

Monkchester Community Centre

Monkchester Community Centre holds a range of regular community activities.

Monkchester Green Bungalows

Sheltered Housing provided by Your Homes Newcastle.

Monkwearmouth Station Museum

Monkwearmouth Station Museum is now permanently closed.

Moor House

Sheltered housing run by Your Homes Newcastle.

Moorfield House Care Home

Moorfield House is a care home with nursing.

Moorside Allotments Association

Allotment plot located on the Town Moor off Fenham Hall Drive.

Motability Car Scheme

Motability is a charity which provides mobility solutions for disabled people.

Motor Neurone Disease Association MNDA

The Motor Neurone Disease Association is a charity in England, Wales and Northern Ireland that focuses on improving access to care, research and campaigning for those people living with or affected by MND.

Mount Pleasant House

Sheltered housing run by Byker Community Trust.

Mouth Cancer Foundation

The Mouth Cancer Foundation supports those who suffer from mouth, throat, and other head and neck cancers

Moving on Tyne and Wear

A project which tackles root causes of poverty and promotes social inclusion.

Mowbray Park and Winter Gardens

City Centre park in Sunderland

MS Society Newcastle and Gateshead

MS Society Newcastle and Gateshead group is volunteer-led. They provide support and social opportunities as well as signposting you to the most useful information.

Music Appreciation Group

The Music Appreciation Group are a small group of men and women who meet every week to listen to a wide range of music, mainly classical.

Music Mirrors

An online digital resource to create your own musical memory toolkit.

My Decisions

My Decisions is a free and simple website that can help you plan ahead for your future treatment and care. The website can generate…

My Homecare Ltd

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

My House of Memories

My House of Memories is a project and app  from The National Museums Liverpool developed to help carers and health and social providers deliver a positive quality of life experience for people living with dementia.

My Living Will

My Living Will aims to help individuals and professionals understand and take decisions about care towards the end of life.

My Macmillan

Be part of the Macmillan online community. Register for a My Macmillan account and you can join online group discussions, get your questions answered…

My Money Steps

My Money Steps is a free online debt advice service run by National Debtline


Narcotics Anonymous

Narcotics Anonymous is a non-profit fellowship or society of men and women for whom drugs had become a major problem.

National Association of Funeral Directors

The NAFD represents the interests of the entire spectrum of funeral directing businesses – including independent businesses, the Co-operative and major funeral groups.

National Autistic Society

The National Autistic Society – NAS – provide information, support and a range of useful services. These services support parents, people with a diagnosis of autism and professionals who support and advise people with autism, including school teachers.

National Careers Service

The National Careers Service can help you with your career, learning and training choices.

National Council for Hypnotherapy

The National Council for Hypnotherapy holds a register of independent Hypnotherapists in the United Kingdom and strives to maintain the highest standards among its members.

National Council for Palliative Care

The National Council for Palliative Care (NCPC) is the umbrella charity for all those involved in palliative, end of life and hospice care in…

National Council for Voluntary Organisations (NCVO)

Information and advice about volunteering and working with volunteers.

National Debtline

National Debtline are a debt advice charity providing free, confidential, independent advice.

National Express

National Express is a UK wide coach travel operator.

National Gas Emergency Service

Contact details for gas safety and emergencies in the UK.

National Glass Centre

The National Glass Centre has a changing programme of glass exhibitions and you can watch artists at work.

National Institute for Health Research Clinical Research Network North East and North Cumbria

The Clinical Research Network is made up of 15 Local Clinical Research Networks that cover the length and breadth of England. These local networks coordinate and support the delivery of research across the NHS in England.

National Insurance General Enquiries

National Insurance telephone enquiries

National Rail Enquiries

National Rail Enquiries are the provider of customer information for all passenger rail services on the National Rail network in England, Wales and Scotland.

National Register for Public Service Interpreters

NRPSI is the UK’s independent voluntary regulator of professional interpreters specialising in public service. The National Register is free of charge to access and searchable…

National Rheumatoid Arthritis Society

NRAS is the only UK patient organisation focusing specifically on rheumatoid arthritis. Their freephone helpline is able to answer queries on any aspect of living with rheumatoid arthritis from medications and procedures, to being newly diagnosed or struggling with claiming benefits.

Nationwide Bank

is a high street bank which offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply online.

Natural History Society of Northumbria

Society which focuses on the natural world.

Natures Landscapes

NatWest Bank

is a high street bank which offers a range of online, branch and telephone banking services.

NE Youth

Youth support and infrastructure support to community groups.

NECA – North East Council on Addictions

NECA supports people with addictions, substance use or misuse problems including alcohol, drugs and gambling.

Neighbourhood Helpline

What to do if you have problems with noisy neighbours.

NETA (North East Trust for Aphasia)

NETA is a charity which aims to support people with aphasia and their families in the North East.

New Beginnings NE Ltd

New Beginnings provides support to adults with learning disabilities to live in their own homes and participate in the community.