Baha’i Newcastle supports a unified society and use the teachings of Bahá’u’lláh to guide them. Baha’is support community events across Newcastle.

Balmoral Court is a care home with nursing.

BALTIC Centre for Contemporary Art is a major international centre for contemporary art. BALTIC has no permanent collection, providing instead an ever-changing calendar of…

Bamburgh House is a refurbished sheltered housing scheme for over 55s managed by Your Homes Newcastle (YHN).

Dog sitting and Dog boarding service – the alternative to kennels. Barking Mad provide Home-from-Home holidays for your dog

Set on a high rock above the River Tees, Barnard Castle enjoys fantastic views over the Tees Gorge. There is a sensory garden with…

Barter Books is a second hand book shop with many features including open fires in the Winter. The Station Buffet offers good food, coffee,…

Beating Bowel Cancer is the support and campaigning charity for everyone affected by bowel cancer.  They provide pratical and emotional help – on the…

As well as being involved in a variety of projects aimed at raising the profile of Deaf people in the wider community, Becoming Visible…

Christian Chaplaincy.

Sheltered housing for people aged over 60 years.

Belle Vue is a care home with nursing.

Retirement housing.

Sheltered housing run by Your Homes Newcastle.

Benfield Sports Centre offers activites for all ages and abilities.

Facilities include: a well equipped fitness suite, swimming pool for lessons, a sports hall, drama studio, grass and astro turf football pitches.

Benwell Nature Park is a nature reserve that is open to the public for quiet contemplation, gentle strolls and relaxation. It is managed by…

Bereavement Advice Centre is a free helpline and web-based information service.  They give practical information and advice and signposting on the many issues and…

Bereavement Helpline run by .GOV.uk

Register a death.

A website for crosswords, codewords, sudoku & other puzzles, games and trivia.

Betel UK support people with addictions to rebuild their lives.

BETTERCARING offers a searchable database of all residential and nursing homes in the UK. You can search by location or type of home you…

Better Days is a user-led organisation of adults with learning disabilities who aim to bring down barriers that people with learning disabilities have to face when getting out and about in the North East.

GP Practice in Kenton.

Bikeright provides cycle training through a project called Freewheeling. This is funded by Newcastle City Council. Cycle training is free to anyone over the…

Birdwatch Northumbria introduces the birdlife of Northumberland and the North East. We run tours with friendly guides who share their knowledge of local birds…

Birkheads Secret Garden has three acres of themed gardens including formal topiary, herbaceous borders, gravel garden, Bowes Railway garden, wild flower meadow, wildlife pond,…

Bishops Court is a sheltered housing scheme. Properties are available to rent to people over 55.

The Blackfriars Centre is a part of the Saint Vincent de Paul Society, offering support to the local community.

The Bladder and Bowel Community (B&BC) is dedicated to helping people manage their continence needs as a result of both bladder and bowel control problems. …

The Blakelaw Social Club is a members club with a large function room. They have a range of activities including Pool, Darts and Snooker….

Blakelaw Community Church is a Christian place of worship.  It offers a range of activities including Carer’s Group Meetings Coffee Mornings Outreach Events

Blakelaw Neighbourhood Centre incorporates a community centre, a cafe and a branch library service from the same site.  The community centre offers many activities…

BLISS=Ability is an initial information source for disabled people, their families and carers. We provide a single point of call to assist people who…

Blood Pressure UK  is dedicated to lowering the nation’s blood pressure to prevent disability and death from stroke and heart disease.

Bloodwise, formerly named Leukaemia & Lymphoma Research, is the UK’s specialist blood cancer charity. Bloodwise:- research to help beat blood cancer; help, through information,…

Information about the Blue Badge scheme and disabled parking spaces in Newcastle.

Blue Cross help over 35,000 dogs, cats, horses and small pets every year. The nearest Blue Cross service to Newcastle is the Co. Durham Rehoming…

Blue Flames is a community sportsground. They actively welcome new members. They offer leisure, business and sporting facilities including; Men’s Walking Football A bowling…

Body Control Pilates has a network of qualified teachers who work to a strict Code of Practice governing their teaching standards and professional ethics.

Bolam Lake Country Park features lakeside, woodland and open grassed areas and is popular with walkers, cyclists and horse riders. It is accessible for…

Bowel Cancer UK is detemined to save lives from bowel cancer by raising awareness of the disease, campaigning for best treatment and care, and…

A magnificent French ch?teau created in the late 19th century by John and Jos?phine Bowes, housing internationally renowned collections of European fine and decorative…

Bowland Lodge is a care home that offers personal care and support.

Extra Care housing (assisted living) scheme for people over 55 years old.

We are a UK wide charity providing care, information and support to people affected by breast cancer.

The service offers routine breast screening for women over 50 years old, across Newcastle, Northumberland, North Tyneside, North Cumbria and Derwentside.

Briardene is a care home that provides nursing care.

The Bridge Folk Club, previously known as Folk Song & Ballad, runs every Monday night at 8.30pm in the Bridge Hotel, in Castle Square,…

Bridgewebs.com is a website for Bridge Clubs that can list results and the club calendar of events and matches. You can find a local…

The British Acupuncture Council (BAcC) is a professional/self-regulatory body for the practice of traditional acupuncture. It has a membership of around 3,000 professionally qualified…

The BBA is a trade association for the banking sector, representing the interests of more than 240 member organisations with a worldwide presence in…

They aim to give blind and partially sighted people the opportunity to participate in a range of sports.

British Cycling organise bike rides suitable for all types of riders, including families and beginners.

British Gas is a large energy provider to homes and businesses all over the UK. Their products and services include:- Gas Electricity Boiler and…

The British Gas Energy Trust is a registered charity which aims to help individuals and families in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts.

The British Heart Foundation is a national charity that campaigns to protect heart health and fight for better services for heart patients. They raise…

An organisation devoted to promoting and developing the study and practice of homeopathy.

Humanist society that supports ethical living and death.

The British Lung Foundation provides information and support to people living with a lung condition. Breathe Easy groups are support groups open to anyone…

The British Nutrition Foundation is a registered charity.  They provide impartial, evidence-based information on food and nutrition.

A penpal website for those interested in writing to penpals in Britain or worldwide. You have to become a member and have your own…

provides first aid training, help to people coming out of hospital, emergency carers support, mobility aids, hospital transport and more.

The British Reflexology Association was founded to act as a representative body for persons practising the method of Reflexology as a profession and for…

Register of counsellors and guidelines for depression, anxiety, schizophrenia.

The British Thyroid Foundation is a charity dedicated to supporting people with thyroid disorders and helping their families and people around them to understand the condition.

The British Wireless for the Blind Fund are a registered charity who provide high quality, easy to use audio equipment which has been specially…

Privately owned retirement properties for people aged over 60 years.

Brooke House is a care home with nursing.

A tool available to read web pages out loud to make websites more accesible for people with visual impairments, learning disabilities and people who speak English as a second language.

Brunswick House is a care home with nursing.

Community hub and methodist worship

Building Futures East (Landscaping & Grounds Maintenance) are a social enterprise who provide gardening services. This includes; Garden maintenance Garden clearance Drain and gutter…

Get business support and advice over the phone.

Butterfly Thyroid Cancer Trust is a charity in the UK dedicated solely to the support of patients with Thyroid Cancer.

Buy with confidence is a website that allows you to find businesses which have been vetted and approved by Trading Standards to ensure that…

Byker Bridge Housing Association provides support to homeless and vulnerable people in Newcastle this includes Supported Housing  Hostels Therapeutic Occupation Workshop Skills Training Day…

Byker Community Centre is an inclusive organisation and offers a range of community activities for all ages.

Byker Community Fire Station has community rooms available for use by local groups.  One is a large multi-purpose room with full IT facilities set out…

Byker Hall Care Home offers nursing care.

Short term dementia service run by Newcastle City Council

Byker Village Bowls Club is open to all bowlers. They encourage those who want to start learning bowls and we compete in two County…

Cafe-style public discussions on culture, politics, philosophy and science. All events are free.

Calibre Audio Library brings the pleasure of reading to people with sight problems, dyslexia or disabilities through a subscription-free, postal and streaming service of…

Callerton Court is a sheltered housing scheme managed by Anchor. it is available to people over 55 to rent. They also run a variety…

Registered charity providing outdoor activity breaks for children and adults with disabilities along with their family and friends.

The Campaign Against Living Miserably (CALM) offers immediate support to men who are down or in crisis. They offer confidential, anonymous and free support…

Online discussion forum for people who would like to talk about cancer. This website is ran by Cancer Research UK

Cancer research and information to help keep the public informed.

Capability’s is a coffee shop, catering provider and print studio in Heaton. It offers a valuable service to the local community, as well as…

A Council service that supports people reviewing their housing needs.

Care & Repair England works to improve the homes and living conditions of older people nationally.

Care Opinion is an independent non-profit feedback platform for health and care services.

The CQC regulate: treatment, care and support provided by hospitals, GPs dentists, ambulances and mental health services. treatment, care and support services for adults…

CareAware is a non profit making public information and advisory service specialising in issues relating to funding long term care for older people. Its…

Meal, maintenance and domestic service.

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Government unit that manages Carer’s Allowance.

You can call the Carers Direct helpline if you need help with your caring role and want to talk to someone about what options are available to you.

A charity which support and helps people who look after older, ill or disabled family and friends.

The Carers’ Discount Club CarerSmart is a discount club run by Carers Trust.

Caring Hands offer a range of services to older people and physically impaired people living mainly in East End of Newcastle upon Tyne.

Sheltered Housing for people aged over 55.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Short break care and respite for adults with a learning disability or mental health condition.

Retirement properties for people aged over 60 years.

Ceroc is a very simple form of partner dancing – it’s a little bit like Salsa in look but without the complicated footwork. It’s very easy to learn. One of the great things about joining a dance class is that it is a great form of exercise, so it helps with weight loss and as an aerobic activity it’s good for your heart and general well being too.

Cestria House is a care home only.

A local organisation supporting people over 55 years to live independently and access community activity.

Drug and alcohol service.

Changing Lives works with people who are or have been experiencing homelessness, are recovering from addiction or are moving on from offending. Changing Lives also delivers specialist  women’s and family services.

Campaigning for access to public toilets for those who are disabled, have learning disabilities.

Chapel House Action Group (CHAG)  is a volunteer led organisation which helps communities and individuals with problems and issues such as benefits advice asylum…

They offer a range of activities including: playgroup indoor bowls wine club Townswomen’s Guild ladies Tuesday Club Irish dancing kick boxing line dancing bingo…

Chapel Park Residents Association was formed to act as a voice for residents of the Chapel Park Estate. They have regular meetings and a…

Charles Street Community Centre is the therapeutic community space in Heaton for the Charles Street Community Association. They focus on delivering accessible and inclusive…

Checkatrade.com is a website that lists recommended, vetted and monitored trades and service providers.

Checked and Vetted is a free online and telephone information service for the North East and Teeside. They provide a list of verified tradespeople…

Child Benefit Office for all enquiries relating to Child Benefit.

Chilli Studios aims to provide creative based services for people with mental health problems,  to promote social inclusion, encourage social interaction, build resilience, develop…

The Chillingham Road Sports and Arts Centre has several sports groups that meet regularly and are open to the public. These include kendo, karate…

The Chinese Mental Health Association (CMHA) aims to increase mental health awareness and represent the wide spectrum of Chinese mental health issues in the…

Choose provides consumer information and market research across personal finance, home media and mobile. They offer regularly updated guides on topics such as contracts,…

Christ Church is an Anglican place of worship.

Christ Church is an Independent church and reaches out across the City to families, communities and students.

Christians Against Poverty (CAP) is an award winning debt counselling charity. CAP will help anyone regardless of their religious beliefs.

Church Action on Poverty is a national ecumenical Christian social justice charity, committed to tackling poverty in the UK. They work in partnership with…

The Church of the Ascension is an anglican place of worship. It offers a range of community services including: Monthly film screenings Messy Mondays…

The Cinemas Exhibitors’ Association (CEA) Card helps to ensure cinemas make reasonable adjustments for you if you need them because of a disability. This includes a free ticket for a carer or person accompanying you to the cinema.

At Cineworld, all screens are accessible to wheelchair users and an infra-red sound system is installed in the auditoriums for people who are hard…

The Cinnamon Trust works with the elderly and terminally ill people and their pets to protect the treasured relationship between them and try to…

CitizenAID is part of Queen Elizabeth Hospital Birmingham Charity. The team behind the charity want to help you keep safe and save lives when frightening…

Citizens Advice offers online information which includes advice and resources and tools.

Citizens Advice Newcastle (CAN) is a local charity which helps people resolve their legal, money and other problems by providing free, independent and confidential advice. They also conduct research and use evidence to influence policy makers.

Citizens Advice Northumberland provide free, confidential, impartial advice in the North East on a range of issues, including debt, fuel debt, welfare benefits, housing, employment, relationships,etc. It has offices throughout Northumberland.

City Church in the centre of Newcastle.

The City Information Hub and Library are open seven days a week but check the opening times below. They offer library services, business services as well as events and activities and a library service.

Community Legal Advice offers specialist advice to those on a lower income or benefits and can help with the following issues: Debt Housing Employment…

Offer help to enable and support drug & alcohol service users regain control of their finances.

Climb Newcastle is Newcastle’s first dedicated indoor climbing centre. Located in Byker, close to the City Centre, the centre is one of the largest bouldering facilities in the world with something for all ages and abilities. They have dedicated sections of the centre to learn to climb and develop climbing skills.

Combat Stress supports Veterans and Reserves suffering from mental ill-health, specialising in the treatment of PTSD Post Traumatic Stress Disorder, depression and anxiety.

Comfort House offer general personal care and support which includes: dressing medication friendship night time support, such as toileting

The Communication Support Service can arrange communication support for people who are deaf, hard of hearing or deafblind. They can arrange British Sign Language (BSL)/English interpreters,…

A Council department responsible for care and support for adults.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Community Transport Home Furniture Reuse provide facilities for local people to donate good quality furniture which can then be made available to others in…

Community Transport provide community minibus facilities and provide facilities for local people to donate good quality furniture which can then be made available to others in the community.

Community Transport operate the Hop to the Shops mini bus service. This is a fortnightly minibus service for older people to do their shopping at a…

The Compassion Centre practices Buddhism, meditation and mindfulness. There is a shop and meditation room. Regular classes are held at the Centre and across…

Complaints about Adult Social Care are handled by the People Directorate Complaints and Customer Relations Team.

Please visit the website below for the full Newcastle City Council complaints procedure.

Sheltered housing for people aged 60 years or over.

Conewood House is a sheltered housing scheme managed by Your Homes Newcastle.

Coniston Court is a sheltered housing scheme managed by Your Homes Newcastle.

Connect25 Food Bank delivers food to those who need it in Byker and Newcastle.

Connie Lewcock Resource Centre provides a specialised short-term rehabilitation service in Lemington.  It is for people who have been discharged from hospital and need support to recover further….

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.

Contact, the charity for families with disabled children. They are there to help families feel valued, supported, confident and informed through information, advice, guidance and peer support.

Contact the Elderly organise monthly Sunday afternoon tea parties for people over 75 who live alone. Volunteers use their cars to take guests to…

Families information and counselling service.

Cornerstone is a project set up by local churches in Benwell. They offer a range of services including; Wednesday Lunch Club for older people Support for…

The Council of Mortgage Lenders is a trade association for the mortgage lending industry. Their website has a useful ‘Consumer Information’ section and the information is designed to point you in the right direction on your mortgage.

Coxlodge Community Association hosts many different groups that provide activities including:- Enjoy a ball (Sports Coaching) Tyne Country Dancing (Couples) Line Dancing Karate Aerobics…

Craftworks is part of the Percy Hedley Foundation. They support disabled people with cerebral palsy as well as people with communication impairments, learning difficulties sensory…

Craghall Residential Care Home is registered for residential and dementia care.

Cragston Court provides specialist nursing care for adults with mental health problems.

Cranlea offer general personal care and support which includes: dressing medication friendship night time support, such as toileting

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

You can report concerns anonymously to Crimestoppers using their online form or freephone telephone number.

Crisis Skylight Newcastle is an education, training and employment centre for homeless and vulnerably-housed people in the heart of Newcastle. Progression Teams help people recover from the…

Cruddas Park Library provides the following services:- Book lending services to adults and children, covering fiction, non-fiction and large print Newspapers and magazines Free…

Cruse Bereavement Care offer support for bereaved people in the area including one to one meetings, support by email and support groups.

Cycling in the City is Newcastle’s campaign to get more people on their bikes and more active. Find on their website; free guided bike…

The Daisy Network Premature Menopause Support Group is a registered charity for women who have experienced a premature menopause.

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Dance City is a place where you can take part, watch and talk about dance. You can socialise, learn new skills, keep fit and…

Days out with the kids.co.uk is a website for finding fun days out for kids all over the UK and right round the corner.

A local support organisation for people who are deaf, hard of hearing, experience balance conditions as well as the deafblind.

Risk of identity theft.

Support for people affected by dementia.

Dementia Care provides specialist care, support and advice to people with dementia and their families,

Dementia Friends is an initiative run by the Alzheimer’s Society. They provide free awareness sessions to help people understand what it’s like to live with dementia and how you can help to make your community more dementia friendly.

Dene Park House Care Home is a care home with nursing.

Denecroft is a small residential care home.

Emergency help if you are in pain or if you need advice on what to do.

Community Centre in Denton Burn, which runs a wide range of clubs and groups for all of the community. These include, Badminton Art Dog…

Services at Denton Burn Library include: Book lending services to adults and children, covering fiction, non fiction and large print Adult and junior books…

YHN flats.

Denton Youth and Community Project provide Youth and Community Work for various groups for all ages. Activities include: Lunch clubs on Tuesdays 12pm Line…

The Department for Environment, Food and Rural Affairs is the government department responsible for environmental protection, animal health and welfare, food production and standards,…

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. The department administers the State Pension and a range of working age, disability and ill health benefits.

Phone service counselling, based in the US and Europe.

Depression UK offers self help support and chat.

Destiny church meets across Newcastle at venues including:  Newcastle Central Library, Newcastle West End and Stanley. The church runs social action and discussion groups….

Extra care housing (assisted living) scheme. It offers 1 and 2 bed apartments and highlights that it is dementia friendly.

DFDS Seaways is a Ferry Operator – Offering ferries to France and Holland? and mini cruises to Amsterdam.

Diabetes UK aims to care for, connect with and campaign on behalf of every person affected by or at risk of diabetes. They provide…

Diabetes UK Newcastle group meet regularly at St John’s church.

Diagonal Alternatives is an independent care company providing a range of services including: support and nursing at home advice on aids and equipment to…

This group regularly hold Buddhism and Buddhist meditation classes in Newcastle.

Support to go digital – help to understand the internet, shop, pay and chat online.

Digital UK supports Freeview viewers and channels. We provide viewers with information about their options for receiving terrestrial TV and advice on reception and…

Support to get you online.

Dignity in dying are a campaigning organisation who are concerned that people have good quality end of life care and control over how they die.

Dimensions began supporting people with learning disabilities, autism and complex needs out of institutions, helping them lead ordinary lives in their local communities forty years ago.

Dinnington is a Care Home for people with a learning disability of any age.

Dinnington Library is ran by the Dinnington Parish Council community.

Dinnington Village Hall is a building used for the benefit of the community. There are a variety of activities held there including:- Co-op Women’s…

Direct Ferries travel to over 90 different countries. Ferries travel regularly from the Newcastle port to Amsterdam.

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Direct Services, Durham County Council offer an easy to access stairlift maintenance service for local residents, including Newcastle City Council residents. The service provision…

A useful benefits helpline: DLA, AA and PIP>

Disability Equipment Service is a website where you can buy and sell new and used disability equipment.

Disability North provides information and advice on all aspects of disability for disabled people, their families and carers.

Disability Rights UK produce information, services and products developed by and for disabled people including: Factsheets Support with education, skills and employment Independant Living…

Disabled Access Holidays is an online travel agent offering services to disabled people throughout the UK.

Free impartial advice and information about daily living equipment

The Disabled Person’s Railcard is available to disabled people and provides 1/3 off most rail fares across Britain for you and a companion. It…

Disabled Travel Advice provides help to travellers with a disability access services which should make their experience of travelling much more pleasant. Topics covered…

Discovery Museum explores life in Newcastle and Tyneside from our renowned maritime history and world-changing science and technology right through to fashion through the eras…

We are an independent organisation of professionals giving divorce advice and help to anyone who asks since 1999. You can search their directory of…

DLD Wheelchair Rental provides a mobility hire service which includes wheelchairs, commodes, rollators and bathroom equipment.. Equipment hire and rental is available from 1 week to 12 weeks based around your own individual requirements.

Volunteering website and resources information.

Doglost.co.uk is a lost and found dog service.

Dogs Trust is a dog welfare charity. The nearest centre to Newcastle is: Dogs Trust Darlington Hill House Farm Sadberge Co Durham DL2 1SL.

Stairlifts and home adaptations.

Downsizing Direct .com is a website that offers free advice and pratical support on downsizing your home.

Sheltered Housing provided by Your Homes Newcastle.

Drink Wise Age Well provides information on alcohol and getting older to allow you to make informed choices about alcohol use. They provide information…

Drinkline is a free confidential telephone helpline, which offers information and advice on alcohol to anyone concerned or worried about their own drinking. It also offers…

Sheltered Housing Scheme run by Your Homes Newcastle.

The DVLA maintain registers of drivers and vehicles in Great Britain. This information helps them improve road safety, reduce vehicle related crime, support environmental…

Dying Matters aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.

The East End Library shares the same building as the East End Pool and Gym and offers a range of services. It is open on Monday, Thursday and Friday.

East End Pool has a swimming pool and fitness suite. They offer a range of classes including swimming lessons, aqua/water workouts, pilates and dance.

Sheltered Housing provided by Your Homes Newcastle.

Stairlift rentals, removals and refits.

EDAN is a domestic abuse outreach service that provides support to women from the age of 16, living in Newcastle, who are at risk…

The EDF Energy Trust is a registered charity that aims to help individuals and families in need, poverty, suffering and other distress who are struggling to pay their gas and/or electricity debts.

The Elders council of Newcastle is an older people’s forum run by and for older people to support the ageing well in the city agenda.

Eldon Leisure is a city centre facility based in Eldon Square shopping centre. Their facilities include a well equipped gym,  a fitness studio with a wide range of fitness classes to choose from and a climbing wall.  You can also book ten pin bowling, table tennis and soft play.

Eldon Square Shopping Centre is in the heart of the city and has over 130 high street names and specialist shops. The centre has…

The Electrical Competent Person website supported by the government provides an easy to use and single information point for people to find a registered,…

Elim is a Pentecostal church.

Care Home with residential or dementia care.

A Facebook Page with information about what is going on in the Elswick ward of Newcastle upon Tyne. The page is managed by local…

The Great North Trauma and Emergency Centre for Newcastle is located at the Royal Victoria Infirmary in the city centre.

In a life threatening or emergency situation dial 999 to contact the Fire, Police, Ambulance, or Coast Guard service.

The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service

Enable Holidays is a specialist overseas tour operator for people with limited mobility, their families and friends.

Energy Saving Trust provides advice on saving energy, Green Deal providers, renewable energy technologies and fuel efficient driving.

Newcastle City Council’s energy experts.

English Martyrs is a Catholic place of worship.  It works in partnership with St Robert’s Church Fenham.

The Ear, Nose and Throat (ENT) Department at the Freeman Hospital provides a range of specialist services including the Audiology and Hearing Aid Service.

Online benefits calculator.

Envirocall is a single point of contact for environmental services in Newcastle.

Eothen Homes is a care home only.

Epilepsy Action exists to improve the lives of everyone affected by the condition. As a member-led association, they are led by and represent people…

Epilepsy Action is a local branch of the national charity Epilepsy Action, which aims to provide information and support to those affected by epilepsy…

The Epilepsy Society work for everyone affected by epilepsy in the UK, through research, awareness campaigns, information resources and expert care.

Equal Arts is a creative ageing charity providing arts and creative activities for older people and those living with dementia in Gateshead and Newcastle.

The Equality Advisory and Support Service (EASS) provide advice and support to find an informal way to resolve your complaint of discrimination by explaining…

This directory contains information about voluntary, statutory or umbrella organisations working on equality and human rights issues locally, regionally, nationally and internationally.

The Equality and Human Rights Commission (EHRC) seeks to maintain and strengthen the heritage of upholding people’s rights, valuing diversity and challenging intolerance. They…

Check your credit rating

The industry body for the equity release sector.

Coach and mini-bus hire company

If you are travelling in Europe, you will need to apply for a European Health Insurance Card (EHIC). This is the replacement for the…

Home Care agency for older people aged over 65 years and people aged over 18 years with specific needs.

Exhibition Park has many facilities including a large playground, outdoor gym, tennis courts, a basketball court, skate park and a lake.

Experian can provide you with a personal credit report and score.

Explore is a lively, ambitious programme of talks, workshops and visits open to anyone with an appetite for learning. They want to stimulate curiosity,…

The Eye Emergency Department is based in the Ophthalmology Outpatient Department at Newcastle’s RVI.

Support to access household goods and  prams.

Specialist care home for people with mental health conditions.

   Families Need Fathers provides information and support to parents, grandparents and wider family members following divorce and separation. The local North East Branch…

Family Explorers North East is a free service helping families to plan their days out and save money.

Help with parenting and relationships.

The Family Mediation Council (FMC) aims to ensure the public can confidently access family mediation services that offer high quality mediation provided by mediators…

FamilySearch is a nonprofit family history organisation dedicated to connecting families across generations.

Newcastle Tenants and Residents Federation operate this Community Centre which is a modern well-equipped building, and is designed to allow free access to people…

History society with local and national talks.

The Fenham Association of Residents offer many activities from the FAR Community Centre.

Fenham Library offers a range of services including a lending services, computer access, a cafe and activities.

Fenham Pocket Park is a small community space for people to meet and relax.

Swimming Pool in Fenham, run by NE4.

Ferguson Lane Community Association provide daily activities for the over 60’s including:- Dinner Club Bingo

Ferguson Lodge Residential Care Home is a care home that provide residential care, dementia care and respite care.

Local cancer support, education and awareness organisation.

The Final Fling website has 3 sections:- a blog with lots of information and resources a set of Life Planning Tools so you can sort your affairs…

Financial standards regulator.

Coordinates crime prevention and has a consumer advice section.

Financial Ombudsman Service helps to resolve financial disputes including concerns with payment protection, mortgages, bank accounts, loans.

The Financial Services Register lists all licensed financial services and individuals who are approved to carry out specific function

Gov UK Job seekers website.

Find My Past.co.uk is a family history research site that offers more than 1.7 billion international family history records from the U.S., Canada, UK,…

Online advice service to help with finding accommodation and housing or equipment to meet your preferences or care and mobility needs.

Five Lamps provide a range of services throughout the North East, and help financially excluded people in Newcastle gain access to low cost affordable loans.

Taxi hire company.

Residential Care Home

Flexible Support Options (Brilan) operates a care home only for 3 residents with disabilities.

Food nation is a social enterprise and provide support to schools, communities and businesses.

The Foods Standards Agency aims to uphold standards for the food we buy.

Food recycling – cooking up tasty meals for you.

Food recycling – cooking up tasty meals for you.

The Foreign Commonwealth Office (FCO) promotes the United Kingdom’s interests overseas, supporting our citizens and businesses around the globe. From their website you can…

Forward Assist peer led support groups and structured diversionary activities provide a service that reduces social isolation and promotes community engagement with other veterans…

Foundations is the national body for home improvement agencies (HIAs) and handyperson services in England.

Free confidential drugs telephone helpline, which provides advice, information and support to anyone who is concerned about drug and solvent use.

The Freeview service provides free-to-air digital TV channels, radio stations and interactive services through an aerial.

Fresh aims to:- motivate and support smokers to stop; to turn off the tap of new smokers, and to protect individuals and communities from…

Friends Action North East (FANE) works across Gateshead, North Tyneside and Newcastle to support adults with learning disabilities in meeting new people and forging…

The Friends of Jesmond Dene is a charity set up to protect, preserve and improve Jesmond Dene.

A group of volunteers that run the library and programme of activities.

The Funeral Planning Authority aims to ensure that consumers interests are protected when purchasing a funeral plan. Their website has a lot of information…

The Funeral Services Guide was established with the specific aim of providing the bereaved with an all-encompassing, yet practical approach to arranging a funeral,…

The Furniture Re-use Network (FRN) supports over 200 re-use charities helping them to reach vulnerable people in crisis whilst reducing waste at the same…

FutureLearn provides free online courses from various universities and cultural institutions from around the world. You can choose a course from a range of…

The Galafield Learning Hive aim to help the community get back in to work, gain new skills, improve existing skills, brush up on your Maths & English, ICT and Family learning.

Gam-Anon is a fellowship of men and  women who are husbands, wives, partners, relatives or close friends of someone with a gambling problem  who…

A local support group for friends and family of compulsive gamblers.

Gamblers Anonymous holds meetings all over the UK.

GamCare provides support, information and advice to anyone suffering through a gambling problem.

Garden Lodge Care Home offer general personal care and support which includes: dressing medication friendship night time support, such as toileting

Gardenworld.co.uk is a website from Vitax (a garden products manufacturer). The website has useful information on how to grow your vegetables and fruit, what…

The Gas Safe Register provides a single information point for people to find a registered, competent boiler engineer in their area.

Gasbags North East is a group for gay and bi-sexual men and men who are questioning their sexuality, aged 18 and over.

Gay and Bi Men’s Group.

GCFLearnFree.org offers125 free online tutorials. This includes more than 1,100 lessons, videos, and interactives. The topics range from e mail internet microsoft office maths…

The General Chiropractic Council (GCC) regulates all chiropractors in the UK to ensure the safety of patients undergoing chiropractic treatment.

The General Pharmaceutical Council (GPhC) is the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain.

The General Register Office is part of Her Majesty’s Passport Office and oversees civil registration in England and Wales. They maintain the national archive…

Genes Reunited is a family research site that can help you to research relatives and build a family tree. Their website combines genealogy and…

Family history research website

Get Into Newcastle is a website with event listings and money off vouchers. You can find out about:- shops restaurants, bars, clubs theatre attractions in…

Get Safe Online is an easy-to-understand information website about online safety.

Comparison site but you may also get a free PC or Netbook.

Gibside, a National Trust property, is an 18th century landscaped forest garden, featuring riverside and woodland walks. The grounds are also home to Gibside…

North East public service bus company

Gocompare.com is a British financial services comparison website. It provides comparison details for vehicle, home and pet insurance, breakdown cover, utilities, financial products, etc.

The Golden Guide for Older People is a printed self-help/signposting guide that is available for free.

Good Care Guide is an independent forum that has been set up- to allow people to find, rate and review local childcare and eldercare…

GoodGym offers volunteers to help with one off tasks at home.

Gosforth Bowling Club is a lawn bowls club.

Camera Club for people interested in improving their digital or film photography skills.

Gosforth Central Bowling Club is a lawn bowls club with 2 greens.

The park is situated in Gosforth, to the north of the city. It lies close to Gosforth High Street and the Shopping Centre and is easily accessible by bus and by Metro. There are seven entrances.

An arts venue and cafe which is home to, and run by, Liberdade Community Development Trust.

The Gosforth Community Minibus bus serves the elderly, disabled and non-profit making community groups.

Gosforth Garden Village Association offer a range of community activities.

Gosforth Pool and Fitness Centre has a range of facilities including:- 2 swimming pools a two-floor fitness suite an exercise studio sauna suite

Services at Gosforth Library include: Free internet access and wifi Free 1-2-1 internet taster sessions Photocopier – black and white, colour Printing – black…

Government services and information links eg Benefits, household energy

GrandCare offer home technology so that you can see how your friends or family are managing when you are at a distance from them.

Grandparents Apart UK provide advice and information to grandparents about their legal rights and options when they have been denied access to their grandchildren….

A support group and a campaign group for grandparents/kinship carers.

Grandparents Plus champions the vital role of grandparents and the wider family in children’s lives – especially when they take on the caring role…

Gransnet is a social networking site for the over 50’s. Their website covers many subjects including grandparenting issues.

The Great North Museum: Hancock incorporates collections from the Hancock Museum and Newcastle University’s Museum of Antiquities and Shefton collection. Highlights of the museum…

They have a variety of groups and activities running at the centre including:- fitness classes Pilates children’s dance and drama sessions martial arts Girl…

The Greater Walker Community Trust provides various activities and support at Monkchester Community Centre:- Lunch Clubs Supported Shopping Service Men’s Groups Activity Groups Social…

Greening Wingrove is a community partnership project which has been set up to support the people of Wingrove and New Mills Estate, Newcastle upon…

Community organisation that helps homeless people to take more control of their lives.

Groundwork South Tyneside and Newcastle’s Health and Wellbeing Team host a range of free activities around Newcastle including Practical Volunteering, Nordic Walking and Health…

Guide Dogs for the Blind Association are a national charity that aim to provide mobility and freedom to blind and partially sighted people. They…

Guide Dogs for the Blind Association are a national charity that aim to provide mobility and freedom to blind and partially sighted people. They…

A company that delivers a training course to help applicants qualify for a Blue Badge for Tourist Guiding.

A Gurdwara is the place where Sikhs come together for congregational worship.In a modern Gurdwara, the Guru is not a person but the book…

Sheltered Housing Scheme managed by Your Homes Newcastle.

Self-contained sheltered housing available for rent.

Hand in Hand is a Project of the Newcastle Central & East Circuit of the Methodist Church, working with the socially isolated elderly and those at risk of becoming socially isolated in North Tyneside and East Newcastle with the help of volunteers.

Hanover is a Registered Social Landlord providing retirement accomodation with support. They have 1 bedroomed apartments available to rent in Chapel House. There is…

Helping everybody get an affordable PC , laptop or tablet so they can get online and be part of our ever changing world! (And…

Restaurant, cafe, takeaway & social enterprise. Serving you fresh, tasty & colourful sharing food from all corners of the Mediterranean.

Hartley Court is a mix of properties for people over 55 in Dinnington,  all with level access showers.

The Hatton Gallery has a permanent art collection on display which includes paintings, sculptures, prints and drawings including the iconic Merz Barn Wall. It also hosts regular family activities, events, exhibitions and Newcastle University student’s work every year. Donations welcome, admission free.

Hazlerigg Community Centre offers a small range of community activities:-   Parent and Toddler Group Coffee Mornings Parish Council Meetings Room hire for parties

The free HeadStrong service can help prepare you for the possibility of losing your hair due to cancer treatment. At a private appointment, a…

Network aimed at reducing health inequalities and supporting people in black and minority ethnic communitiies.

healthtalk.org is an online charity where you can find information on a range of illnesses and other health-related issues from seeing and hearing people’s…

Express your views on health and social care.

HealthWORKS Newcastle support people of all ages to lead a healthier life; from being more active, to eating healthily, giving up smoking, managing diabetes and improving your mobility.

Hearing Link is a UK charity active in England, Scotland, Wales and Northern Ireland. They provide information and support for people living with hearing loss, their families and friends.

Hearing the Voice is a large interdisciplinary study that looks at the issue of hearing voices and how it affects people. The study is…

Hearing Voices Network are committed to helping people who hear voices. There are many explanations for hearing voices. Many people begin to hear voices as a result of extreme stress or trauma.

Heart Research UK funds ground-breaking medical research into the prevention, treatment and cure of heart disease.

Heart UK – The Cholesterol Charity provides support, guidance and education services to healthcare professionals and people and families with concerns about cholesterol.

International air and private ambulance at Heathrow, London and Houston, Texas. Worldwide medical transport, medical escorts UK and Europe ground ambulance service.

Heaton Church is a Baptist place of worship.

Heaton Community Centre offers a range of regular community activities.

Heaton Mosque is a Muslim place of worship.

Heaton Park and Armstrong Park are two of the five parks that make up Ouseburn Parks. The other three parks are Jesmond Dene, Jesmond…

A local association of retired and semi-retired PROfessional and BUSiness people, we meet fortnightly(Wednesday) 10.00 am for a 10.30 start. The meetings start off…

Heaton Voices is a community choir.  Their aims are: To advance the education of the local community with particular reference to music with the…

Helix Arts brokers collaborations between the public, voluntary and private sectors and talented artists to co-produce creative programmes. Helix Arts participants say their confidence, motivation…

Help for Hoarders offers information, support and advice and to help raise awareness about hoarding, for hoarders and their loved ones. It also has a…

Their work supports the development of hospice care in the UK. By supporting hospice people, championing the voice of hospice care and promoting clinical…

Helpguide.org is a website that provides information and tips on how you can recognise depression in older people and how you can help your…

Helpiammoving.com is a free independent advice website for people moving home in the UK.

Helping Hand provide affordable loans to home owners to help you to repair and maintain your home.

Hft (formerly The Edward Lloyd Trust) provides support to adults and children with a learning disability and autism. They support adults and children with a range of needs including those with additional complex physical disabilities and those who have behaviour which is challenging

Here to help people who’s lives have been affected by drugs.

You can borrow books and have free access to information, newspapers, magazines, and computers.

Highmoor Court is a sheltered housing scheme with properties to rent for people aged over 55.

Highways England is the government company which operates, maintains and improves England’s motorways and major A roads. Their plan is to ensure major roads are more…

Hillfield Nursing Home is a Care Home with nursing.

Represents communities including:Geeta, Kathak and Hindi,

You can apply for a new passport or renew your existing passport online. You can contact them by telephone or visit them in person.

HM Revenue and Customs are the UK’s Tax authority. They manage Tax National Insurance VAT Self assessment Tax credits Child benefit Income Tax Contact…

HMS Care provide adult care, personal care and 24 hour care.

Hodgkin Park is in two parts, separated by Armstrong Road. The north part is smaller and feels quieter whereas the southern part is more…

A Charity providing respite care breaks for disabled people and their carers.

Holly Court is a sheltered housing scheme with properties to rent for people aged over 55.

Church of England parish church in Fenham.

The Church of the Holy Spirit in Denton is a liberal Catholic place of worship.  It holds a range of activities including: Choir Sunday…

An Anglican place of worship.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Home treatment for the housebound.

is a home care agency for older people and people with specific needs.

Sheltered housing for people aged over 60 years to let.

Homeforth House is sheltered accommodation with properties to buy for people aged over 60.

Bedside audio-visual equipment is installed in all of the hospitals and run by a company called Hospedia. Hospedia gives patients access to radio, television,…

The Housing Advice Centre gives free confidential advice to anyone experiencing housing difficulties. This includes problems with rent or mortgage problems as well as…

Housing Benefit enquiries contact details.

If you are looking to buy or rent privately owned sheltered accommodation, you can get more information about the different housing schemes, their facilities…

Housing, Anti-Social Behaviour and Enforcement Team (HASBET) is Your Homes Newcastle’s specialist team that deals with the more serious cases of anti-social behaviour.

is a home care agency for  people over 65 years or people over 18 with specific needs.

With the interests of the public and those we regulate at the centre of our work, we aim to maintain confidence by ensuring that…

The Huntington’s Disease Association is committed to supporting people affected directly or indirectly by Huntington’s Disease.

The Hypnotherapy Association is a non-profit making organisation democratically run by practising hypnotherapists, offering a free referral service to the public. The HA regulates…

Hypnotherapy Directory connects those in distress with qualified/registered hypnotherapists.

The Idiopathic Pulmonary Fibrosis (IPF) support group Northern Region has been set up to provide an opportunity for people with IPF and their family,…

Somewhere you can write/leave/post notes to a friend; you can also leave instructions such as passwords.

Immigration Advice Service is a firm of immigration lawyers that can provide services and advice on immigration and asylum matters.

Independent Age provide a range of services for older people including advice, fact sheets and a friendship service and discussion groups.

An IMCA is someone appointed to support and represent a person who lacks capacity who is also faced with certain decisions about: where the…

A particular support service related to the Mental Health Act.

Information NOW is a website people 50 + resident or working in the City or region.

is a home care agency for  people over 65 years or people over 18 with specific needs.

A charity supporting people with glaucoma, with a regional officer for the North East.

A church with a difference.  Music, motivational message and a real sense of family.  Everyone welcome in church or at the events.

Helps people have their say about services and how to shape them to meet their needs.

Iris Brickfield is a neighbourhood green space. The area is popular with local people and includes play areas, wetland and increasing areas of trees…

A sheltered housing scheme run by Your Homes Newcastle.

Hare Krishna

IVA.co.uk is an online community for information and advice about Individual Voluntary Arrangements (IVAs). They have a free telephone helpline, providing advice on debt…

J G Windows is a music store that operates a ‘Try Before You Buy’ scheme. You can hire musical instruments for a time before…

Sheltered Housing for people aged over 55 years.

Jamieson Music Tuition run a weekly community music class (guitar and ukulele) every Friday in Newcastle City Centre. Classes are just £5 per session…

Jarrow Hall is a museum dedicated to exploring the life and legacy of Bede, alongside an Anglo-Saxon farm and coffee shop.

The Jazz Cafe on the ground floor is open as a Cafe by day and a Bar by night, a relaxed venue for a…

Jehovah’s Witnesses are Christians from different ethnic and language backgrounds. They hold worship twice a week.

The Jenian School of Dancing have a variety of classes:- Weekly Classes for Ballroom, Latin American, Argentine Tango, Salsa & Sequence Dancing (Sunday) Fortnightly …

Jesmond Choral Group is a friendly local choir which meets on Tuesday evenings from 7.30pm to 9.30pm. They sing a wide range of music,…

The 2018 Jesmond Community Festival starts with a spectacular fair on Saturday 5th and continues with more than 100 more events through to Sunday…

Jesmond Community Leisure is a charitable organisation that runs fitness activities. Their facilities include a swimming pool, fitness suite  and activity room.

Jesmond Community Orchard holds events and activities to build up an interest in local food growing and care for the environment.

Jesmond Dementia Action Alliance (JDAA) are keen to make Jesmond a place where those affected by dementia feel safe and confident to carry on…

Jesmond Dene is a very popular attraction in the heart of Newcastle.

Visitor Centre with Gift shop, public toilets and cafe.

A library run by volunteers with a full range of  activities.

Jesmond church is a Methodist place of worship.   There is a 1901 Caffe Bistro located in the old church hall. Events are posted…

Anglican Church in Jesmond

The Jesmond Residents Association (JRA) is a non-political association set up to support and enhance the quality of life for the residents in Jesmond….

This Church is led by disciples.  Regular activities in the community include: Parent and toddlers Music and singing a craft group rooms available to…

JET (Jobs Education and Training) specialise in working with the Black, Asian and Minority Ethnic communities across Newcastle to provide support into training and employment.

Job Centre Plus can help you to find a job, get back in to work, or set up your own business. You can contact…

West Denton Church (also known as John Knox Church) is a United Reformed Church of the Northern Synod.

Joining Forces is a veterans support project covering Tyne and Wear and hosted by several Age UK organisations.

Carers UK have developed Jointly, which is a mobile and online tool designed to help people looking after someone. It aims to make caring…

The Joseph Cowen Healthcare Centre provides access to healthcare for those street homeless or in temporary accommodation who cannot access mainstream healthcare services. The…

A small regional charity which provides life-skills and employability training for young people and adults with learning disabilities and complex needs.

Care home with specialist nursing for adults with mental health conditions.

Karbon Homes is a housing association that lets and sells homes in Newcastle.

Sheltered Housing provided by Your Homes Newcastle.

Keith’s coaches supply mini buses and coaches to Newcastle City Council and are available to groups for private hire.

Kensington Care Home is a care home with nursing.

Kenton Hall is a care home with nursing.

Kenton Library is located in the Newcastle City Council Customer Service Centre. They provide the following services:- Free internet access Free 1-2-1 internet taster…

Extra care (assisted living) apartments may be available to buy at Kenton Lodge. Designed for people aged 70 and over. Provided by McCarthy & Stone there are different size houses available and you can buy meals and care packages.

Kenton Manor is a care home with nursing.

Kenton Park Sports Centre aims to provide affordable, leisure and sporting activities to a wide range of people.  They work closely with other local groups and organisations to promote community cohesion.

They have sessions specifically for the over 50’s and women only.

Community activities hub for men including social networking and hobbies.

KeyRing is a national charity providing services to people with learning disabilities in many parts of the country.

Kids days out.co.uk  is a website that lists attractions and activities for kids all over the country.

Extra care housing (assisted living) scheme.

The King’s Castle Church is a multi-ethnic community evangelical Church in Byker which carries out community-based activities: creation of a local Food bank Financial literacy…

The Community Centre hosts a variety of activities:- Playgroup Yoga Aerobics Karate Childrens Art Group Zumba Scouts Group Newcastle Church of Christ They welcome…

The Kingston Park Neighbourhood Forum was formed to organise a Neighbourhood Plan for Kingston Park and welcomes all residents from all parts of the…

Kirkwood Court Care Home is registered for residential care.

The Laing is an art gallery with a number of permanent and changing exhibitions. It has a play space for children and a café.

Language Empire are a National organisation that provide a wide-range of services for companies, organisations, charities, businesses and service providers.

LaterLife is a UK site designed specifically for people over 50 who want to make the most of later life and those who want…

Launchpad is an organisation run by people who use mental health services in and around Newcastle upon Tyne, and they work to ensure that…

The Law Centres Network can help you to find legal help in your local area. All Law Centres offer face-to-face legal advice to local…

The Law Society offers guidance on legal issues.

Extra Care housing provides housing choices for people who value their independence but may need some help with day to day tasks.  It offers modern, accessible apartments and opportunities to get involved in social activities.

Sheltered housing by Your Homes Newcastle.

Learn to use the internet, set up and use email, use Facebook and more.

Learndirect are a provider of skills, training and employment services. They offer vocational courses and qualifications.

Leazes Park has a variety of facilities including tennis courts, a basketball ball court, bowling green, children’s play area and fishing lake. Leazes Park…

Leazes Park Angling Association is an Angling Club with qualified coaches and is affiliated to the Tyne Anglers Alliance. Day tickets are available for…

The Legal Ombudsman is an independent and impartial scheme set up to help resolve service disputes with legal service providers and claims management companies….

Leonard Cheshire is a National charity supporting disabled people.

Let’s Talk is a resource for individuals and supporting charities & organisations to access help and support those in need to access available grants and…

Liberty is a human rights organisation. They work to influence policy, raise awareness through the media, and help thousands of people every year through…

LibraryThing is a cataloguing and social networking site for book lovers. LibraryThing helps you create a library-quality catalogue of books: books you own, books…

Life Coach Directory is a website that offers access to qualified professionals that can help with anything from family/parenting support to career coaching and health awareness.

Life Science Centre is an interactive and fun environment in the centre of Newcastle, which aims to engage and educate the North East and…

Life Vineyard Church in Gosforth meet every Sunday for service and prayer.

Supports people with life-limiting illness.

is a home care agency for  people over 65 years or people over 18 with specific needs.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Lincrest Court is a sheltered housing scheme. It is available to people over 55 to rent.

Lindisfarne Throckley is a care home with nursing.

The Links Art Gallery is an art gallery which stocks a wide range of quality art and craft with the emphasis on work by…

Linskill Healthy Walks will provide organised Health Walks involving the local community in healthy exercise to improve their health and fitness levels.

The Little Theatre Gateshead is home to the Progressive Players, an amateur dramatic group who perform ten plays every year. The plays vary greatly…

Live Theatre is a writing theatre based in Newcastle upon Tyne, which works with writers to transform ideas into performance. Live Theatre has a…

Live Well is a two-year project working with older adults (50+) on Tyneside who do not currently engage with culture and heritage due to…

Live Well Walks are a part of Newcastle City Councils’ Exercise Referral Scheme. The walks are weekly from various starting places in and around…

London North Eastern Railway, or LNER as you’ll come to know it, is your new operator for the East Coast line from Sunday 24 June 2018.

The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care…

Supporting women with cancer.

Love to learn is a membership offered by Newcastle City Learning, the adult education division of Newcastle City Council. The scheme offers a wide…

Lunch Links supports people over 55 to live independently in the community. They offer opportunities for fun friendship food shopping trips excursions It is…

Information and internet access for cancer patients.

Macmillan Cancer Support are here to support you and help you take back some control in your life. From help with money worries and…

Newcastle Hospitals NHS Trust is working with Macmillan Cancer Support and local GP practices to provide a new service. It is for people with…

Macmillan Support Services include an Information and Support service, a Befriending service and a Bereavement support service. All services are accessible to anyone affected…

Madina Masjid is a Muslim place of worship.

For anyone affected by cancer including family and friends.  Kitchen and gardens.

The Mailing Preference Service (MPS) is a free service to enable consumers to have their names and home addresses in the UK removed from…

The ManKind Initiative is a charity providing help and support for male victims of domestic abuse or domestic violence and their families. We work…

Sheltered Housing provided by Your Homes Newcastle.

Marie Curie Nurses provide free end of life care to people with terminal illnesses in their own homes, or in one of its nine Hospices across the UK.

Marriage Care specialise in helping couples – married or not – build and sustain strong, fulfilling, healthy relationships, and in providing support in times…

Affiliated to the Protestant Church of Germany

Find new partner, friends and connections online

Mature Times is a free newspaper for the over 50s. It contains articles on lifestyle issues that may be of interest to older people….

Care home with specialist nursing for adults with mental health conditions.

The ME Association (The MEA), funds and supports research and provides information and support, education and training.

ME North East are an ME charity which aims at supporting those with ME.

Meals delivered to your door, seven days a week. Useful in an emergency or if you find cooking difficult.

The Royal Voluntary Service (RVS)  runs a number of services including meals on wheels, advice and support and support getting to hospital.

This is a dedicated Medicines Information Helpline for the patients of the Newcastle upon Tyne Hospitals NHS Foundation Trust. It is run by their Medicines…

Meetup is a network of local groups. You can organise a local group or find one of the thousands already meeting up face-to-face. More…

Melton House provides nursing care.

Men’s advice line for those experiencing domestic violence.

Men’s health forum.

Independent website providing information about the menopause.

Support for mental health and wellbeing.

The Mental Health Foundation carry out projects and research with the aim of changing our understanding of mental health problems and improve the nation’s…

A crisis helpline managed by people with counselling skills to provide emotional guidance and information.

There are 12 dedicated rehabilitation flats and 4 crisis flats for people with mental health concerns in Newcastle.

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

MESMAC Newcastle offers a free and confidential service to men who are gay or bisexual, men who have sex with other men and men who…

The 11,000+ seater purpose built Metro Radio Arena Newcastle is the largest concert and exhibition venue in the North East of England.  For visiting…

Crime and terrorist incidents are coordinated through the Met police.

Middlesbrough Institute of Modern Art, is a gallery for modern and contemporary art and craft. They have a range of exhbitions (check their website…

Migraine Action is a registered national charity which provides support to those affected by migraine.

Refurbished sheltered housing provided by YHN.

Care home with nursing for adults with mental health conditions and complex medical needs.

Advice and support related to mental health.

If your injury or illness is more minor you can use the Minor Injuries Unit at the Emergency Department in the Royal Victoria Infirmary in the…

Tyneside Society of Model and Experimental Engineers members meet throughout the year on Sundays and Wednesdays at the club house and track, located in…

is a home care agency for  people over 65 years or people over 18 with specific needs.

Momentum Skills North East offer a range of services to support people with Neurological conditions and Acquired Brain Injury.  They can help to reintroduce…

Money Advice Service provide free, unbiased independent money and benefits advice. They have a range of online information, live web chat with advisers, a…

Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants. Money Claim Online is a convenient and…

Moneysupermarket.com is a price comparison website that helps you to find the best prices for various financial products including:- Car, Home, Travel and Life…

Moneywise Credit Union Ltd is a credit union in Newcastle.

Monkchester Community Centre holds a range of regular community activities including:- Greater Walker Community Trust services Dog Training Classes Hall Hire Clubs and associations

Sheltered Housing provided by Your Homes Newcastle.

Monkwearmouth Station Museum is now permanently closed.

Sheltered housing run by Your Homes Newcastle.

Moorfield House is a care home with nursing.

Mormons meet in the Church of Jesus Christ of the Latter-day saints.

Motability is a charity which provides mobility solutions for disabled people. This includes help to lease a car, powered wheelchair or scooter.

Sheltered housing run by Byker Community Trust..

The Mouth Cancer Foundation supports those who suffer from mouth, throat, and other head and neck cancers. It is focused on reducing suffering and…

A project which tackles root causes of poverty and promotes social inclusion.

Mowbray Park is one of the oldest municipal parks in the North East. It has been restored to its former Victorian splendour and features…

MS Society Newcastle and Gateshead group is volunteer-led. They provide support and social opportunities as well as signposting you to the most useful information.

The Music Appreciation Group are a small group of men and women who meet for 2 hours every week to listen to a wide…

Online care and support directory for Newcastle.

My Decisions is a free and simple website that can help you plan ahead for your future treatment and care. The website can generate…

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

My House of Memories is a project and app  from The National Museums Liverpool developed to help carers and health and social providers deliver a positive quality of life experience for people living with dementia.

My Living Will aims to help individuals and professionals understand and take decisions about care towards the end of life.

Be part of the Macmillan online community. Register for a My Macmillan account and you can join online group discussions, get your questions answered…

My Money Steps is a free online debt advice service run by National Debtline

As an Association to holds information about meetings that may support your recovery.

The NAFD represents the interests of the entire spectrum of funeral directing businesses – including independent businesses, the Co-operative and major funeral groups –…

The National Autistic Society – NAS – provide information, support and a range of useful services. These services support parents, people with a diagnosis of autism and professionals who support and advise people with autism, including school teachers.

National Careers Service provides free, confidential and impartial careers information, advice and guidance  to adults living in the Newcastle, North Tyneside and Northumberland area.

The National Council for Hypnotherapy holds a register of independent Hypnotherapists in the United Kingdom and strives to maintain the highest standards among its…

The National Council for Palliative Care (NCPC) is the umbrella charity for all those involved in palliative, end of life and hospice care in…

Information and advice about volunteering and working with volunteers.

National Debtline are a debt advice charity providing free, confidential, independent advice.

National Express is a UK wide coach travel operator.

Smell Gas? To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call…

The National Glass Centre has a changing programme of glass exhibitions and you can watch artists at work. There is also a restaurant and…

The Clinical Research Network is made up of 15 Local Clinical Research Networks that cover the length and breadth of England. These local networks coordinate and support the delivery of research across the NHS in England.

National Insurance telephone enquiries

The National Osteoporosis Society is a UK wide charity dedicated to improving the diagnosis, prevention and treatment of osteoporosis and fragility fractures.

National Rail Enquiries are the provider of customer information for all passenger rail services on the National Rail network in England, Wales and Scotland.

NRPSI is the UK’s independent voluntary regulator of professional interpreters specialising in public service. The National Register is free of charge to access and searchable…

NRAS is the only UK patient organisation focusing specifically on rheumatoid arthritis. Their freephone helpline is able to answer queries on any aspect of living with rheumatoid arthritis from medications and procedures, to being newly diagnosed or struggling with claiming benefits.

Society which focuses on the natural world.

North East Council on Addictions

What to do if you have problems with noisy neighbours.

NETA is a charity which aims to support people with aphasia and their families in the North East. The NETA Aphasia Support Centre offers…

New Beginnings provides support to adults with learning disabilities to live in their own homes and participate in the community.

New Writing North works with writers to develop career opportunities, new commissions, projects, residencies, publications and live events. New Writing North is funded to…

Newburn Activity Centre offers a range of activities including: over 50s sessions, football, dancing and adapted bikes.

Services at Newburn Library include: Book lending services to adults and children, covering fiction, non fiction and large print Adult and junior books on…

Local rambling group

Newcastle & Gateshead Centre Against Unemployment – TUC are a trade union based centre. Volunteers provides advice on a wide range of subjects including…

Newcastle ACA (Amateur Cinematographers’ Association) is a meeting place for those interested in the art of moving pictures. There are a variety of opportunities…

Newcastle Action for Parent and Toddler Groups Initiative (NAPI) works to raise the profile of parent and toddler groups in the city and increase…

PROPS North East supports families and friends affected by a loved ones drug or alcohol misuse across Newcastle and North Tyneside. PROPS can offer one to…

An apostolic place of worship.

The Newcastle Arts Centre houses a variety of exhibitions, pottery studio, classes, music events, dance classes and an arts and crafts shop. Their website…

Newcastle Buddhist Centre is a community of practising Buddhists, part of the worldwide network of the Triratna Buddhist Community.

A campaign to support each other to lose weight and live more healthily across Newcastle.

Confidential information and support for carers in Newcastle.

Newcastle Central Community Fire Station has community rooms for use by local groups.  One is a large multi-purpose room with full IT facilities set out…

Newcastle Central Mosque is a Muslim place of worship. The Mosque is raising funds to re-build on this site to incorporate more facilities in…

Newcastle City Council operate many services across the city, including rubbish collection, council tax, parking services, social care, social housing, libraries and leisure services….

If you have any concerns about a person who might be rough sleeping then you can report it.

The Kenton Centre is a modern purpose built facility based on Hillsview Avenue in Kenton that offers you access to a range of public services…

Newcastle City Council have online advice and news on cycling.

There are four Community & Information Hubs and Libraries in Newcastle:

City
East End
West End
Outer West

For deaths in Newcastle upon Tyne you must register the death at The Register Office.

The Register Office can give you information about how to register a birth or death, make arrangements for a marriage or civil partnership or…

Newcastle City Council, Council Tax enquiries.

Newcastle City Guides run a seasonal  programme of guided heritage walks around Newcastle city centre and suburbs. All guides are trained volunteers.  Please contact…

The Newcastle City Hall is a popular 2000 seated venue for all types of acts from comedians to musicians.

Newcastle City Learning delivers learning and training across the City of Newcastle. They deliver a wide range of courses from entry level through to…

Newcastle City Loan Equipment Service (NCLES) provides equipment to help with your daily living and nursing needs at home. They install, maintain, repair, decontaminate…

Newcastle College offers courses and training for young people and for mature students.They also offer workplace training and apprenticeships.

Newcastle Community Stroke Services offer specialist rehabilitation to people in their own homes. You must be over 18, a resident in Newcastle and have…

The Newcastle Conflict Resolution Network (NCRN) is a group, which includes Newcastle Quakers , who are working to build good relations and promote stronger…

Newcastle Continence Service provides a home delivery service and a specialist nurse service for people with continence issues.

Newcastle CVS is an independent charity which raises the voice of the charity and voluntary sector in Newcastle.

Newcastle Cycling Campaign lobbies for better provision for cyclists in Newcastle.

Newcastle Dance Centre & Performing Arts Academy teach children from 3yr to adults in all styles of Dance,Fitness & Performing Arts.

The Newcastle Diabetes Centre has different clinics to help people manage their diabetes effectively.

Newcastle Disability Forum (NDF) strives to bring about equality and celebrate diversity.  NDF regularly contributes, by invitation to City Council decision-making processes across various…

This is a branch of the Court that deals with Probate only.

The Newcastle Dog & Cat Shelter reunites lost animals (cats, dogs and small animals) with their owners and finds new homes for animals that are no longer wanted.

The Newcastle Dog & Cat Shelter was established in 1896 to help animals across the North East of England.  Today we  receive thousands of…

Local venue in Scotswood and active ageing activities.

can give you food if you are in a crisis. You will need to be referred to them by one of their partner agencies such as the Citizens Advice Newcastle, your health visitor or Community Health and Social Care Direct.

British Red Cross runs the Emergency Carer’s Card Scheme in Newcastle.  This card ensures that the person you support will be contacted immediately if they cannot visit you.

Newcastle Futures support the residents of Newcastle upon Tyne, helping people to move into employment.

NHS Newcastle Gateshead Clinical Commissioning Group (CCG) is the statutory health body responsible for the planning and buying (commissioning) of local NHS care and services to meet the needs of the local community.

Assistance flying from and to Newcastle airport – supporting your mobility to fly.

Library services in Newcastle are delivered through a network of 15 libraries.

Home delivery service for people who are ill or have a disability.

The group currently meets on Wednesday evenings at 7.15pm in Cragside Primary School and new members of all abilities are welcome. 

The Lemington Resource Walk-in Centre has reopened to residents of Newcastle, providing a service for people with minor injuries or illnesses. Some of the…

The Molineux Street Walk-in-Centre is a nurse-led unit for patients with minor injuries and illnesses.

Ponteland Road Health Centre offers GP appointments and a Walk-In service.

The Westgate Walk-in-Centre is a nurse-led unit for patients with minor injuries and illnesses and is staffed by specially-trained nurse practitioners, staff nurses and healthcare assistants.

A great way to keep fit and meet up with others who are keen on running and fitness.

Parkrun organise free, weekly, 5km timed runs around the world. They are open to everyone, free, and are safe and easy to take part in.

Pickleball is a new sport to the UK- and played mainly by the over 50s- and is a “cross” between tennis, badminton and table…

Newcastle Private Rented Service is part of Newcastle City Council. They offer help and advice to people looking to rent properties in Newcastle. They also help people with properties available to rent in Newcastle or those who are considering becoming landlords.

They can help you to rent out your home; this includes  advertising your property and  carrying out all the required checks needed to set up a successful tenancy. They offer advice on how to manage a tenancy and help you if things go wrong.

Newcastle Racecourse host race fixtures all throughout the year and is also a venue for all occasions.

Newcastle Reform Synagogue is a Jewish place of worship.

The fully accessible Miller Theatre is situated in the Performing Arts Centre of the RGS.  It is very close to Jesmond Metro Station and has…

Scooters and wheelchairs are available to get around Newcastle.

The Newcastle Support Directory is a website run by Newcastle City Council for families living in Newcastle upon Tyne. The website provides information for:-…

Newcastle Support Group is a non-profit weekly mental health support group who will meet in Newcastle on a weekly basis, starting on 10th January 2018.

Newcastle Talking Helps is a free and confidential service offering a range of talking therapies, advice, information and support. Talking Helps is delivered by Insight Healthcare on behalf of the NHS.

The Newcastle Tawheed Islamic Centre is a Muslim place of worship.

Newcastle Tenants & Residents Federation is an independent voluntary organisation representing tenants and residents groups throughout Newcastle upon Tyne. Its main aim is to…

Support Group for people with Thyroid conditions. They hold regular meetings in Newcastle upon Tyne. Please contact them for details of the next meeting.

Newcastle trampoline park and gym offer a fitness gym which includes cycling, and trampolining for all the family.

The University of the Third Age (U3A) movement is an organisation which provides, through its U3As, the chance for retired and semi-retired people to…

They are an independent registered charity supported by Newcastle United Football Club.

The Newcastle United Football Club Museum features photographs and memorabilia from across the years. For an extra charge you can have a guided tour…

INSIGHTS Public Lectures take place at Newcastle University and are free and open to all. The aim is to offer a programme that will inform,…

Organised by the International Centre for Music Studies, King’s Hall Lunchtime Concerts and student concerts take place every Thursday and are free to staff,…

The Chaplaincy holds information about places of worship across Newcastle and neighbouring areas. There are chaplains who support and coordinate information for a number…

The Newcastle upon Tyne Hospitals NHS Foundation Trust is the organisation which runs the two main hospitals in Newcastle; the Royal Victoria Infirmary (RVI) and the Freeman Hospital.

Practical support for people with sight loss.

Newcastle Welfare Rights Service take benefit enquiries from the following individuals: people over 65 years; people with mental health problems; people with learning difficulties; people who…

Newcastle West End Foodbank is where you can get food when you are in a crisis situation. You will need to be referred to them by one of their partner agencies.

Newcastle Women’s Aid provides advice, help and support to women and children who are experiencing, or affected by, domestic violence and abuse.

NewcastleGateshead was created by Newcastle City Council and Gateshead Council as a publicly and privately funded business to promote the city nationally and internationally…

Umbrella organisation that promotes and plans public transport across Tyne & Wear.

Nexus TaxiCard offers convenient and affordable transport for some people with restricted mobility. Helping you to travel independently. Contact Nexus to request an application…

Online advice and guidance from the NHS on health conditions, care and how to access health services.

NHS 111 is the new telephone service which has replaced NHS Direct. You can call 111 when you need medical help fast but it’s…

The NHS Blood and Transplant website provides information about giving blood. You can arrange to donate blood and find out about local sessions. There…

The Organ Donation website provides information about organ donation and how to register for organ donation.

NICE provide guidance for the public on various health conditions on their website including advice on supporting people with dementia and their carers. They also…

Support and face to face counselling to eat better.

Newcastle taxi company

NEAS offer a number of services across the North East including: Accident & Emergency 999, NHS 111 and patient transport services.

Charity supporting individuals and families with autism.

The North East British Sign Language website puts you in direct contact with professional sign language interpreters working in the North East. By contacting…

provides counselling services in Gosforth and Gateshead.

North East Drive Mobility is a service that helps people to retain or regain independence as drivers and passengers. North East Drive Mobility provides independent assessment and…

The North East Film Archive is an independent charity which collects, and preserves the moving image heritage of the North East of England. You…

Community choir singing gospel and other genres.

The group talk about things that have affected them personally and offer support and advice. They support people who have experienced cancers related to:mouth, throat, tongue, oral, head and neck, HPV and sore throat.

North East Law Centre is an independent and not for profit legal practice offering advice to residents and organisations in the North East. Newcastle Law…

North East NHS Independent Complaints Advocacy (ICA) can help if you feel you have not had the service you expect from the National Health Service…

The North East Older Lesbian Network aims to provide a contact and supportive social network, amongst women who identify as lesbians aged 40 and…

NEPRA offers 2 day Pre Retirement Workshops for companies or organisations whose staff are approaching retirement.

NERS provides confidential advice and support on all matters relating to asylum seekers and refugees. For example, welfare benefits, immigration, housing, education needs and…

The North Regional Association For Sensory Support represents the interest of people who are Deaf, Deaf/Blind or have a significant sensory loss, throughout the…

VODA is a registered charity providing advice, training, information and support to volunteers, voluntary and community groups working in North Tyneside. Working locally, regionally and…

The North West Carers Group provides a meeting point and mutual suport for carers. They meet regularly at Blakelaw Community Church. Please contact the…

The Northern Gallery for Contemporary Art presents changing exhibitions of new work by artists from around the world. There is also a craft shop…

Northern Music Centre offers private tuition in a wide range of musical instruments, including piano, keyboard, saxophone, clarinet, flute, drums and many more. All…

Register with Northern Powergrid if you want priority during a powercut.

Northern Pride provides a strong and positive LGBT voice in the North East. They host the annual Pride event in Newcastle and a series…

Northern Rail provides local and regional train services across the north of England calling at over 500 stations.

Northern Stage (formerly Newcastle Playhouse) is a theatre located in the north end of the city centre facing the Newcastle University’s student building. They host…

The Northumberland & Tyneside Bird Club is open to all with a beneficial interest in ornithology. The recording area for the club comprises Northumberland,…

The Northumberland and Durham area National Association of Flower Arrangement Societies (NAFAS) is a body of over 40 individual flower arranging clubs. There are…

The Northumberland Orchestral Society (NOS) is a lively society of musicians who love to rehearse and perform a wide variety of orchestral music.  They…

Nature conservation and wildlife protection.

Northumberland Tyne and Wear NHS Foundation Trust provides NHS mental health, learning disability and specialist services across Newcastle, Northumberland, North Tyneside, Gateshead, South Tyneside and Sunderland.

If somebody’s life is in danger or a crime is taking place, call 999. If you need a non-emergency police response, call 101.

Northumbria University offers educational opportunities to people of all ages and backgrounds. They offer a range of study programmes including undergraduate degree programmes part-time…

The Student Law Office at Northumbria University School of Law offers a free, independent and confidential legal advice service to the public by supervised law students from advice to representation at tribunals and court hearings.

Northumbrian Water is the water supplier for the north east of England. They can help you to pay your bills save money and water…

The npower Energy Fund offers grants to domestic customers of npower to clear gas and/or electricity arrears.

Support to access heating and advice when costs are difficult to meet.

Nuns Moor Park has a pleasant blend of formal and semi-natural features, such as grassed areas with shrubbery and trees which offer welcome shade in warm weather.

The Nunsmoor Centre is a community building housing Newcastle City Council Services and working in partnership with Nunsmoor Centre Trust.

is a home care agency for  people over 65 years or people over 18 with specific needs.

A beautiful historic venue,  the former City Centre bingo hall boasts a magnificent auditorium with original features in the ceiling and stairways and balcony.  …

Oakhouse Foods provide a local meal delivery service. Check their website for information on meals, nutritional information and deliveries.

Oasis Aquila Housing is a charity which works with homeless and vulnerably housed people. They support people in emergency situations to help establish their…

Oban Court is a retirement housing scheme with properties available to rent for people aged over 55.

Support people affected by OCD.

ODEON Silver Cinema shows both modern and classic films. They serve free tea and coffee before each screening, giving you time for a chat…

ODEON Silver Cinema shows both modern and classic films. They serve free tea and coffee before each screening, giving you time for a chat…

Ofcom is the independent regulator and competition authority for the UK communication industries. Ofcom for consumers offers help & advice with your phone, broadband,…

You can apply to search the Office of the Public Guardian registers to see if someone has an attorney or deputy acting on their…

is a home care agency for  people over 65 years or people over 18 with specific needs.

Ofgem protects the interests of gas and electricity consumers in Great Britain by promoting competition and regulating monopoly network companies.

Older Drivers is a national website to help you to: recognise whether and how your driving is changing what you can do to cope with…

Ombudsmen exist to deal with complaints from ordinary citizens and consumers about most public bodies and some services in the private sector. The services…

If you have a problem sorting out a complaint with a gas or electricity (an energy) company, we may be able to help. Energy…

The Open College of the Arts is a non-profit educational charity whose charitable purpose is to widen participation in arts education through distance learning…

The Optical Consumer Complaints Service (OCCS) is an independent and free mediation service for consumers (patients) of optical care and the professionals providing that…

Oral Health Foundation is an independent charity whose goal is to improve people’s lives by reducing the harm caused by oral diseases.

Orange Box North East is a local social business, aimed at supporting the community. They collect unwanted furniture, electrical and household items, and re-distributes…

Orchard Mews Care Home provides residential and dementia care.

Ostara provides a 24 hour response and support service so you can live safely and independently in your own home. Ostara provides state of…

Our Lady and Saint Vincent’s is a Catholic place of worship in the East end of Newcastle.

  Our Lady of Czestochowa is a Catholic place of worship.

Farm, courses and information.

Supports regeneration in the Ouseburn Valley.

Emergency dental service.

There are a range of services and the opening days are: Tuesday, Thursday, Friday, Saturday.

Outsiders is a self-help group for people of all ages with physical and social disabilities. They offer members the chance to contact others, gain…

Ovacome is a UK-wide support charity providing information and support for everyone affected by ovarian cancer.

Ovarian Cancer Action strives to stop women dying from ovarian cancer by funding world-class scientific research leading to innovative treatment and progressive solutions.

PaCT Lab is a Human-Computer Interaction lab at Northumbria University. They are interested in understanding how people use technology and have a special interest…

Paddy Freemans is a popular park which has a bowling green, two tennis courts, a playground, a boating lake, a Model Boat Club and…

Pain UK is an alliance of charities providing a voice for people in pain.

Retirement properties for people aged over 60 years.

Park House is a care home with nursing.

Extra Care housing provides housing choices for people who value their independence but may need some help with day to day tasks.  It offers modern, accessible apartments and opportunities to get involved in social activities.  Assisted living scheme managed by Anchor.

Parkinson’s UK support people with Parkinson’s disease

Parklands Golf Club is set on the grounds of High Gosforth Park. The club offers a range of golfing facilities which caters for golfers of any age and ability.