Provided by Newcastle City Council, Adult Social Care and Integrated Services

Looking for a warm place to spend time and get support in Newcastle?

Wellbeing Hubs are warm welcoming local venues, such as libraries and community centres where you can spend time and get support such as hot drinks, free wifi, a place to charge your devices, information, advice and more. You can use our Wellbeing Hub finder to find your nearest hub.

Housing Benefit enquiries at Newcastle City Council

For any enquiries regarding housing benefit, discretionary payments or overpayment please use the Newcastle City Council website.

You can also register with Newcastle City Council’s MyAccount which is a free, interactive and secure online service that allows you to access council tax, housing benefit (including a landlord service) and business rates, 24 hours a day, 7 days a week at www.newcastle.gov.uk/myaccount.