Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.
For any enquiries regarding housing benefit please use the Newcastle City Council website.
You can also register with Newcastle City Council’s MyAccount which is a free, interactive and secure online service that allows you to access council tax, housing benefit (including a landlord service) and business rates, 24 hours a day, 7 days a week at www.newcastle.gov.uk/myaccount.
Closed on a Wednesday
Fax: 0191 277 7600
The phone lines are open from 8am to 6pm from Monday to Thursday and from 8am to 4.30pm on a Friday. Closed on a Wednesday.
Newcastle City Council
Newcastle upon Tyne
Last updated: February 6, 2020