Information Now

Housing Benefit

What is Housing Benefit?

Housing Benefit aims to provide help towards rent and some service charges that you pay for to live in your home. You may be entitled to Housing Benefit if you are on a low income


Am I eligible for Housing Benefit?

To decide if you are entitled to Housing Benefit, Newcastle City Council will look at:

  • Your income: the money you and your partner have coming in, including earnings, some benefits and tax credits, and things like occupational pensions;
  • Your savings and your partner’s savings; and
  • Your circumstances: such as your age, the ages and size of your family, whether you or any of your family are disabled, and whether anyone who lives with you could help you with the rent.

To find out how to apply for Housing Benefit visit www.newcastle.gov.uk.


What is Local Housing Allowance?

Local Housing Allowance is a housing benefit for private tenants who are renting a property or room from a private landlord and are on a low income. It does not apply to Your Homes Newcastle or Housing Association tenants. Local Housing Allowance is worked out and paid differently to Housing Benefit.

For further information visit www.gov.uk.


How much Housing Benefit may I receive?

The most up to date details can be found on www.newcastle.gov.uk

‘Bedroom Tax’ or Under Occupancy Rule –  If you are under pension age and a tenant of Your Homes Newcastle or a Housing Association, your housing benefit may be reduced if you have a spare bedroom. For more information please visit YHN.org.uk.

Benefit cap

If you are of working age and get benefits like Income Support, income-related Employment and Support Allowance (ESA), income-based Jobseeker’s Allowance (JSA), Housing Benefit, Child Tax Credit or Universal Credit, the government may limit (cap) the amount of weekly benefit for you and your family.


How do I apply for Housing Benefit?


How can I check my Housing Benefit?

MyAccount allows you to access and check your housing benefit and council tax online for free. This is a secure online service for Newcastle residents and businesses.

You can also use MyAccount to contact your local Newcastle City Council Customer Service Centre.


Where can I get benefits advice?

It can be useful to speak with someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as;

There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk


Other useful infomation

  • Discretionary Housing Payments – are additional payments available from Newcastle City Council that you can apply for if you are finding it difficult to pay your rent and already receive Housing Benefit.
  • Money Advice Service provides online information on the full range of benefits that you may be entitled to.  This also includes where to find more help and advice.
  • Simple Payment Service was introduced as cheques are no longer used to pay state benefits and Pension credit. Information Now has more details on the service available to those unable to use bank accounts.

Last updated: October 2, 2018

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