Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.
The Legal Ombudsman is an independent and impartial scheme set up to help resolve service disputes with legal service providers and claims management companies. Their service is free and they are not consumer champions or part of the legal profession, and they are also independent of Government.