Newcastle City Council

Provided by Newcastle City Council, Adult Social Care and Integrated Services

Looking for a warm place to spend time and get support in Newcastle?

Wellbeing Hubs are warm welcoming local venues, such as libraries and community centres where you can spend time and get support such as hot drinks, free wifi, a place to charge your devices, information, advice and more. You can use our Wellbeing Hub finder to find your nearest hub.

National Insurance General Enquiries

National Insurance (NI) general enquiries can help you to:

apply for a national insurance number
find your NI number
check your contributions or record
answer your questions

You can use their online tool, download their app, contact them by phone or post.

This is a government service provided by HM Revenues and Customs

Contact details

Organisation Type: Government

Main Telephone: 0300 200 3500

Main Telephone: 0300 200 3500

National Insurance enquiries

Other Telephone: 0300 200 3519

Other Telephone: 0300 200 3519

Textphone

Alternative Telephone: + 44 191 203 7010

Alternative Telephone: + 44 191 203 7010

Outside UK

Website: gov.uk/government/organisations/hm-revenue-customs/contact/national-insurance-enquiries-for-employees-and-individuals

Opening hours
Monday to Friday, 8am to 6pm
Closed weekends and bank holidays.

Address:
HM Revenue and Customs
PT Operations North East England
Benton Park View
Newcastle Upon Tyne
NE98 1ZZ

Find National Insurance General Enquiries on Google Maps

Last updated: October 27, 2025

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