Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

National Rail Enquiries

National Rail Enquiries are the provider of customer information for all passenger rail services on the National Rail network in England, Wales and Scotland.

Contact details

Telephone: 03457 48 49 50

Train and Station Information

Telephone 2: 0800 022 3720

Customer Relations


Textphone: 0345 60 50 600

Textphone: 0345 60 50 600



Customer Relations
Suite 410, 1 Northumberland Avenue
Trafalgar Square

51.5234 -0.124705

Find National Rail Enquiries on Google Maps

Last updated: March 14, 2019

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