Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.

Northern Powergrid

Northern Powergrid is the electricity distribution network operator that provides power to customers in the Northeast. They have a Priority Service for people who feel that they would benefit from receiving priority treatment during a power cut. For example people with long term medical conditions. Registering with the service means you will receive priority treatment during a power cut. They can help you to plan for a power cut, keep you informed and send assistance.

You can register on their website at or call them.

Telephone: 0800 66 88 77

Powercut helpline

Telephone 2: 0330 123 0877

From a mobile

Telephone 3: 0800 169 2996

Priority Service




Opening Hours
24 hours

Cost: There may be a cost to this service/support

Station Road
Penshaw, Houghton-le-Spring
Tyne & Wear

54.8708 -1.50007

Find Northern Powergrid on Google Maps

Last updated: September 18, 2018

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