Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.


Ostara provides a 24 hour response and support service so you can live safely and independently in your own home. The system alerts staff so that they can contact you and arrange urgent or emergency help if necessary.  Ostara provides alarm equipment including:

  • pendant alarms
  • fall detectors
  • door sensors
  • pill reminders

Accredited by the Telecare Services Association as the Community Care Alarm Service.

If you don’t have a telephone line, they can link to a SIM card.

Contact details

Telephone: 0191 277 7470


Fax: 0191 278 7755

Minicom number: 0191 278 7754

Cost: There may be a cost to this service/support

YHN House
Benton Park Road
Newcastle upon Tyne

55.008 -1.59589

Find Ostara on Google Maps

Last updated: October 9, 2020

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