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Advocacy is where someone helps you to get your views and opinions heard. They can support you to access services if you are unable to do so by yourself.
is a life-long condition which affects a person’s ability to communicate or to do everyday things. This page has more information about local support organisations and groups in Newcastle.
If you are not happy with the service or goods that you have received you can make a complaint, or in some cases you may be able to return the goods and secure a refund.