Get your voice heard

Accessible information is information that everyone can understand whether they have a disability, impairment, different language or low literacy.

Please report any abuse in Newcastle. Abuse can be emotional, physical, sexual, financial, discriminatory, exploitation, psychological, organisational, domestic, neglect, self neglect or modern slavery.

Advocacy is where someone helps you to get your views and opinions heard. They can support you to access services if you are unable to do so by yourself.

There are many areas of life in which people can experience age-related discrimination, including employment, health care and consumer services.

Newcastle is committed to being an age-friendly city and has an age friendly partnership. Newcastle celebrates Ageism Action Day on 20 March and international older person day throughout October.

is a life-long condition which affects a person’s ability to communicate or to do everyday things. This page has more information about local support organisations and groups in Newcastle.

If you are not happy with the service that you receive, or if you feel that something has gone wrong, Adult Social Care services need to know.

Newcastle is committed to becoming a Dementia Friendly city.

The Equality Act protects disabled people’s rights including employment, education, and access to services and facilities.

can happen to anyone. It’s described as any incident or pattern of incidents that are: controlling, coercive, threatening, violent.

Epilepsy is a neurological condition which causes seizures. There are many different types of epilepsy and seizures.

The European Union Settlement Scheme requires all non-UK and non-Irish European Union (EU), European Economic Area (EEA) and Swiss nationals to apply to stay in the UK.

Research improves the health and social care provided by the NHS and others. Advancing medicine to find new cures and better treatments for future generations. It also helps to improve diagnosis, prevention and quality of life for everyone. In some cases it can change lives, or even save lives.

How to get involved in research, share your experiences to improve services or speak up for your your community This may be called activism, involvement, engagement, co-production or collaboration.

Whether you live in council property, rent from a private landlord, own your own home or live in sheltered accommodation, there are many agencies that can help you to deal with housing problems.

You can help to improve our health services. You can volunteer to take part in groups or forums to make sure the views of patients, carers and the public are heard. Your feedback is used to improve health services in the North East of England.

Health inequalities are unfair and avoidable differences in health, this article looks at what they are and how we can work to improve inequalities.

You can raise any concerns that you have about health services. There is help to make a complaint

If you are not happy with the service or goods that you have received you can make a complaint, or in some cases you may be able to return the goods and secure a refund.

The way the healthcare services are planned and purchased in Newcastle and the whole of England has changed. NHS Clinical Commissioning Groups (CCGs) have now replaced the NHS Primary Care Trusts.

A learning disability is a life-long condition. It affects a person’s ability to communicate or to do everyday things. People with a learning disability find it harder than others to learn, understand and communicate.

Some people have difficulties making decisions. This could be due to a learning disability, dementia, a mental health problem, or a brain injury

Plan ahead to manage your affairs.  There may be a point in your life where you are unable to manage your finances and need someone to do this for you. Or if you care for a family member or friend, you may need to step in to manage their finances and other affairs, if they are unable to do so themselves.

Mental health is about how we think, feel and behave. 1 in 4 people in the UK have a mental health problem which affects their daily life, relationships or physical health.

For many people the main symptom is a painful headache. Other symptoms include disturbed vision; sensitivity to light, sound and smells feeling sick and vomiting.

The NHS offers personal health budgets and personal wheelchair budgets to certain groups of people.

Self-care or self-management means taking responsibility for keeping yourself healthy, thinking carefully about lifestyle choices and paying attention to how you feel on a day to day and long-term basis. This can be important for people with a long term health condition or with a disability . There are services and benefits that can help too.

Commissioned services, have a contract with Newcastle City Council to provide a service. There is an agreement in place to provide a service for a certain amount of money. The organisation must meet the quality standards set by the council.

Dealing with thoughts of suicide, self harm how to help someone and help if you are bereaved by suicide.

If you are seeking asylum in Newcastle there are a number of local services that can help with support and advice.

Identifying as a LGBTQ+ person can sometimes lead to harassment, bullying, hate crime or discrimination (treated less by others because of who you are). You have rights and support is available if you are experiencing problems.

There are a range of support groups in Newcastle that help, advise and support people through difficulties including offering emotional support to those people dealing with illness, social isolation, end of life or a long term condition.

This article explains the housing and support services that are available for people with a learning disability or autism.

You need to register to vote before you can vote in UK elections or referendums. There are different ways you can give your vote, and rules on how to do so.

Find out more about places where you can receive legal advice in Newcastle.