Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Crisis Resolution and Home Treatment Team Newcastle and Gateshead – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust(CNTW)

Crisis Resolution and Home Treatment Team Newcastle and Gateshead (CNTW NHS Foundation Trust) provide assessment and home treatment for people over 16 experiencing a mental health crisis. This is an alternative to hospital treatment. The crisis team do not provide an ‘emergency’ service, such as a 999 response, but can be contacted 24 hours a day, 7 days a week.

You can refer yourself or make a referral on behalf of someone else by phone.

Contact details

Telephone: 0191 814 8899

Website:

Helpline: 0303 123 1146

Helpline: 0303 123 1146

24 hours, 7 days a week

Opening hours
24 hours a day, 7 days a week

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