Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Emergency SMS Service

The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.

Simply by sending an SMS message to 999 you can call for help and the emergency services will be able to reply to you.

You will need to register your mobile phone online with the emergencySMS service in order to use the emergency service.

Contact details

Telephone: 999

Register your phone to send emergency texts to 999


Textphone: Send the word 'register' in an SMS message to 999

Textphone: Send the word 'register' in an SMS message to 999

Cost: Free

Last updated: May 19, 2020

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