Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Public Safety and Regulation – Newcastle City Council

If you are having problems with your privately rented home or your neighbour’s property is affecting yours, help is available. If left untreated these types of living conditions can cause health problems. Problems may include;

  • Damp and mould
  • Broken boiler or radiators
  • Faulty electrics
  • Broken sinks/baths/showers
  • Leaking gutters
  • Drainage problems
  • Problems with rubbish or dog fouling
  • Poor doors/windows
  • Poor fire precautions
  • Noisy neighbours
  • Rats or pests

Contact the Public Safety and Regulation Team (previously Public Health and Environmental Protection) for more information or to report any problems. You can also report problems and request services online.

Contact details

Telephone: 0191 278 7878


Fax: 0191 277 7166

Cost: There may be a cost to this service/support

Newcastle City Council
Room 707 Civic Centre
Barras Bridge
Newcastle Upon Tyne

54.9785 -1.61003

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Last updated: October 18, 2018

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