Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.
The Tyne and Wear Metro system is overseen by Nexus, which is the Tyne and Wear Passenger Transport Executive. It forms the backbone of the public transport system in Newcastle and its surrounding areas, and interlinks with other public transport services throughout the North East.
text the control room for an incident on the platform
To report non-emergency incidents
Fax: 0191 203 3319
Customer Relations Tyne and Wear Metro
Metro Control Centre
Newcastle upon Tyne
Last updated: August 2, 2019