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Consumer Advice

Choosing the right service or product can be confusing. There are many organisations that can help when buying services and help you if things go wrong. As a consumer you have legal rights that protect you. If you are unhappy you are entitled to complain.

All consumer advice organisations


Information about how accessible a public place is.

Action against Medical Accidents (AvMA)

Action against Medical Accidents (AvMA) provide free independent advice and support to people affected by medical accidents.

Action Fraud – report Fraud & Internet Crime

Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded.

Advertising Standards Authority (ASA)

The Advertising Standards Authority (ASA) is the UK’s independent regulator of advertising across all media including online and in social media.

Age UK England

Supports older people from age 55 onwards.

APM Cleaning and Repair Ltd

Cleaning, carpet and laundry services.


was created to make sure viewers can still watch Freeview when 4G mobile services are launched.

Bladder & Bowel Community

Support with continence needs.

British Gas

British Gas is a large energy provider to homes and businesses all over the UK

British Gas Energy Trust

The British Gas Energy Trust is a registered charity which aims to help individuals and families in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts.