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PROPS supports families, carers and friends affected by a loved ones drug or alcohol misuse across Newcastle and North Tyneside. They offer:

  • one to one work
  • peer support groups
  • training around substance misuse
  • carer and family training
  • respite breaks
  • emotional support and advice by telephone
  • emergency out of hours telephone helpline
  • Zoom 1 to 1 and group sessions
  • Engage and Progress employment support and training

PROPS is commissioned by Newcastle City Council to support families, carers and friends in relation to drugs and alcohol use.

Contact details

Main Telephone: 0191 226 3440


Helpline: 0191 226 3440

Helpline: 0191 226 3440

Open 7 days a week 9am to 9pm

Opening hours
Office hours Monday to Friday 9am to 5pm
Telephone helpline open 7 days a week 9am to 9pm



Fenham Library
Fenham Hall Drive
Newcastle upon Tyne

Find PROPS on Google Maps

Last updated: September 14, 2021

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