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Support to prepare for work

Support is available to help you prepare for work, regain your confidence, to apply for jobs and prepare for job interviews.

It can take time to find a job. You may be new to the employment market or out of work by choice, or because of job loss or redundancy. If you’ve been unemployed for a long time you may be feeling low, anxious or depressedMental health support is available in Newcastle if you need it.


Increase your confidence

Building on your existing knowledge, skills and experience can help you find a new job.  This includes experience you may have from school or university, volunteering, apprenticeships, in the workplace or in the home, or as a carer or parent. Spend some time thinking about these matters and make some notes on your:

  • previous work or volunteer roles
  • passions: what you enjoy and what interests you
  • existing experience and skills

Reflecting on what you’re good at can help to boost your confidence. Understanding more about yourself means you can explain to others what you can do and how you’re the right person for the job.

Use your notes to start your curriculum vitae (CV), develop a personal profile for online job applications or a personal statement when writing job applications.

By understanding what kind of job you want, you can plan your job searches and set up alerts for jobs or sectors that interest you.  Building your confidence is important to feel good about yourself and helps when attending job interviews and starting work. Read more about this on our Looking for work article.


Local Employability support

Support is available to help you prepare for employment. It ranges from training, to mentoring, guidance and placements to help give you real life experience in the workplace.

City wide support

The Skills Hub offers a one-stop shop for support with training, career and job advice. Based on the ground floor at City Library, anyone can access this free service for help to access employment and training.

Newcastle Futures works with other organisations across the city to help and support unemployed or under employed people (working less than 16 hours a week) to get the right training or employment.

Newcastle City Learning offer a range of courses including, employability, English, Maths, digital skills and English as a second language (ESOL). They also have a 4 week taster Health & Care Academy programme to help you think about a career in care.

East Newcastle

St Martin’s Centre offer Avenues to Success, with work placements in their café and nursery.

Building Futures East offer Build, Empower and Transform (BEaT) employment support. This includes: coaching and skills development , stress and change management, making better life choices, basic skills, financial literacy and vocational options

West Newcastle

Reviving the Heart of the West End run Explore, Start, Grow in a combination of 1 to 1 sessions and workshops to help people prepare for working life or business.

Riverside Community Health Project deliver Steps to Employment a training programme that builds confidence, resilience and helps overcome barriers to employment.


English, Maths and Computer training

Northern Learning Trust run Learning Hives at GalafieldWalker and Blakelaw which includes Maths, English and computer support towards a qualification, as well as gaining financial independence and support towards employment.

Newcastle City Learning offer a range of courses including, English, Maths, employability, digital skills, English as a second language and much more.

Computer classes and support article on InformationNOW.

Lifelong Learning article on InformationNOW


Self Employment support

Equal Arts provide Art in Care, training and preparation for self employment for artists and those who have experience of care settings.

Self Employment article on InformationNOW.


Support for people facing barriers to work

There are a number of local services that support people facing specific barriers to prepare for work.

People with addictions

PROPS North East support people with addiction and their families to get into training, education and employment by understanding and reducing barriers to work.

Read more about local support for people facing addiction on InformationNOW.


People with autism or a learning disability

DiversityNE support people who are neurodivergent to find work.  This services is for unemployed people who’ve been diagnosed with a form of neurodiversity (such as autism, ADHD, learning disability, dyslexia, Tourettes) and live in Newcastle, North Tyneside or Northumberland. They offer personalised support to suit your interests, skills, abilities. Working with you to understand your goals and help you achieve your potential.

Youth Employment Service North East (YESNE) is a local youth employment service working to reduce the number of neurodivergent young people (such as autism, learning disability, dyslexia or Tourettes) who are not in work, education or training in or around the Tyne and Wear area.

Twisting Ducks offer Drama Works, a creative employability training programme for people with learning disabilities and autism that uses drama techniques to explore transferable work skills

Newcastle City Learning – LDD provision offer a variety of courses and qualifications for people over 19 with learning difficulties and disabilities.

Supported Employment Service at Newcastle City Council helps people who have barriers to employment find and stay in work.  They help you to think about your career goals and how to achieve them. Support includes help to:

  • understand existing skills and how they are useful to the jobs market
  • write a CV and apply for jobs online
  • get ready for interviews
  • choose and gain qualifications
  • ongoing help to stay in work
  • work experience placements in grounds maintenance and gardening at Natures Landscapes and catering at FoodWorks

They also offer advice to employers on:

  • disability employment
  • organising interview candidates for your organisation
  • skills tests

Moving on Tyne and Wear (MOTW) is an employability programme for people in Tyne and Wear who are unemployed with a health barrier, disability, additional learning need or autism. Helping them to get into employment, training or volunteering.

Read more about local support for people with autism or a learning disability on InformationNOW:

Housing and support for people with a learning disability and autism 


Black, Asian and Minority Ethnic communities

JET (Jobs Education and Training) specialise in working with the Black, Asian and Minority Ethnic communities across Newcastle to provide support into training and employment. This is done through one to one support from an experienced, qualified advisor. JET offers a range of support helping you to take the next step by:

National Careers Service (which is available to all)

  • Finding learning and training that is right for you
  • Improve your reading, writing and Maths
  • Find out about funding to support your learning
  • Develop your CV
  • Improve your interview and presentation skills
  • Progress in your current job
  • Understand the local job market

Wise Steps programme to help you improve your chances of finding a job by:

  • offering you one to one support with a job coach
  • help you to identify and start actions to remove any barriers on your way towards a job of your choice
  • building your confidence, wellbeing, making you work- ready and helping you searching for jobs, training, and volunteering opportunities

ELSE project (ESOL learner to salary Learner) prepares you for work by teaching you basic vocabulary, grammar, and real-life working scenarios language.

Integration activities at JET Integration support for people new to the UK


Carers

Newcastle Carers provide specialist support to help carers find work, training or education. Through one to one or virtual support they can help you:

  • address barriers that are stopping you from returning to work, training or education.
  • develop skills such as CV writing, interview techniques and job applications
  • match you with potential employers who offer ‘returnship schemes’
  • understand your transferable skills as a carer
  • online with free to download factsheets

Read more about local support for carers on InformationNOW.


Ex offenders

Skill Mill and Urban Green offer a Preparation for Working Life accredited training for ex young-offenders and to those at risk of offending who are likely to be not in education, employment of training (NEET) – based on working outside, in the natural environment and includes management tasks. This is AQA accredited training in a Unit Award Scheme (UAS).


People with long term health conditions or disabilities

Moving on Tyne and Wear (MOTW) is an employability programme for people in Tyne and Wear who are unemployed with a health barrier, disability, additional learning need or autism. Helping them to get into employment, training or volunteering. They provide:

  • one-to-one intensive support  helping you to address your health issues and achieve your goals
  • Pathways project provides support tailored to people with autism or learning difficulties needs.
  • help to outline your employment-related goals and advice to find the routes needed to achieve them
  • help to develop interpersonal skills and confidence needed in order to move forward towards employment

Read more about self care and disability and local support groups on InformationNOW.


People with mental health issues

Individual Placement Service (IPS) Employment Support Service at CNTW support people using secondary mental health services to find and successfully take part in work placements. Helping to prepare for you for paid employment.

Mental Health Matters run 2 employment support projects for people over 18 and adults across the City.

Supported Employment Service at Newcastle City Council helps people who have barriers to employment find and stay in work.  They help you to think about your career goals and how to achieve them. Support includes help to:

  • understand existing skills and how they are useful to the jobs market
  • write a CV and apply for jobs online
  • get ready for interviews
  • choose and gain qualifications
  • ongoing help to stay in work
  • work experience placements in grounds maintenance and gardening at Natures Landscapes and catering at FoodWorks

Read more about mental health support on InformationNOW.


Refugees, migrants and asylum seekers

Newcastle City Learning offer a range of courses including, English, Maths, employability, digital skills, English as a second language and much more.

Newcastle United Foundation run community football matches for unemployed people, refugees and migrants aged 18 to 29 years. It includes an employability support drop in.

JET (Jobs Education and Training) work with BAME (Black Asian Minority Ethnic) communities, asylum seekers, refugees and New Migrant communities to help them to find work, improve their skills and settle into life in Newcastle.

Supported Employment Service at Newcastle City Council helps people who have barriers to employment find and stay in work.  They help you to think about your career goals and how to achieve them. Support includes help to:

  • understand existing skills and how they are useful to the jobs market
  • write a CV and apply for jobs online
  • get ready for interviews
  • choose and gain qualifications
  • ongoing help to stay in work
  • work experience placements in grounds maintenance and gardening at Natures Landscapes and catering at FoodWorks

Read more about Support for refugees and asylum seekers on our article on InformationNOW


Homeless people

Crisis runs education programmes and has employment coaches to help you. They also offer placements in their café.

Read more about support for homeless people on our article on InformationNOW


Young People

YMCA run a Jobs Club for young people. Youth workers can help with:

  • CV building
  • Interview preparation and mock interviews
  • Cover letters
  • Job searches
  • Assistance with job applications
  • Confidence building
  • Work experience and volunteering opportunities
  • Volunteering course
  • One to one support

The Prince’s Trust helps young people aged 11 to 30 get into jobs, education and training. They offer one to one support, training and placements to help you:

  • build your confidence skills and experience
  • improve your CV and interview techniques
  • get a job
  • start a business
  • take part in mentoring

They also offer free personal development sessions to help 18 to 30 year olds get into the health and social care sector. Live chat is available on their website if you would like to ask any questions or call their helpline.

FastFutures help young people aged 18 to 24 to prepare for work. Your background and how well you did at school doesn’t matter – everyone is welcome to apply.

In just 12 weeks you’ll learn the practical skills that employers really need, build your network, and increase your confidence. They provide:

  • one to one mentoring
  • virtual programme with wrap around support
  • help for young people learn digital and employability skills using real business case studies from employers such as BT, Barclays and the NHS.

Youth Employment Service North East (YES NE) is a local youth employment service working to reduce the number of neurodivergent young people (such as autism, learning disability, dyslexia or Tourettes) who are not in work, education or training in or around the Tyne and Wear area.


Other support for unemployed people

Make sure that you are receiving all of the welfare benefits and tax credits that you are eligible for to support you while you look for work.

Mental Health support in Newcastle

Support Groups in Newcastle

Looking for work

Managing your money

Support for people with low incomes


Feeling ready for work

Read more about looking for work on InformationNOW


Recruitment Scams

JobsAware can help you spot a scam.  You should be wary of potential employers that ask you to pay for training or a DBS up front. They offer advice and support and you can report a scam.

Last updated: December 1, 2021