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Shelter helps people at risk of homelessness and with housing and debt issues. They give information, advice and support. The national organisation has a webchat service, helpline and online advice.  Find out more on their website.

Shelter North East is the local service which provides specialist face to face advice on housing. They have an in-house housing solicitor who can help with issues such as: homelessness, evictions, repossessions and rent arrears. Phone them to make an appointment with the Legal team.

Professionals can make a referral directly to Shelter North East to arrange support for someone they are working with.

Contact details

Other Telephone: 0344 515 1877

Legal Team at Shelter North East - call to arrange an appointment


Other Website:

Helpline: 03301 755 121

Helpline: 03301 755 121

Shelter England (national helpline)

Opening hours
9am to 5pm

Cost: Free

140-150 Pilgrim Street
Newcastle upon Tyne

54.9715 -1.62023

Find Shelter on Google Maps

Last updated: June 10, 2022

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