Accessibility and Disability All adult social care organisations

All adult social care organisations

Complaints and Compliments at Newcastle City Council can help if you are not happy with the service that you receive from the Council, or if you feel that something has gone wrong. If something has gone well, you can send them a compliment about the service too. Your feedback helps to improve the services.

The Priority Services Register (PSR) is a free service which provides extra energy advice and support to people who have health, communication, access or safety needs. This includes electricity, gas and water services.

 

Royal Hampton is a care home in Ponteland.

The Patients Association has a national telephone and email helpline for anyone trying to navigate health and care systems in the UK. The helpline service is free and confidential.  They provide guidance and signposting on how to: make a complaint, understand social care, see your medical records, get a second opinion and more

Windsor Court is a care home in Wallsend.