Information Now

Minibus Services

Community transport is the name for minibus services that are provided by not-for-profit or social enterprise organisations for the benefit of the local community. Individuals or groups can pay to hire a mini bus, or a mini bus and a driver.

The buses provide access for disabled people and for people with mobility problems by means of tail lifts or low-level suspension. All buses should be fully compliant with the Disability Discrimination Act and all drivers should be trained to provide the necessary support for passengers to meet their specific needs.


Who provides community transport services in Newcastle?

Community Transport is a city-wide organisation operating throughout Newcastle which can also offer advice with travel arrangements.

Community Transport makes minibuses with drivers available to community groups at reasonable rates.

The services that Community Transport provides include:

  • 16 seater minibuses; most with accessible lifts and wheelchair-friendly interiors. These can be converted to carry wheelchairs only or a mixture of seats and spaces for wheelchairs.
  • Accessible mini buses
  • Drivers who are trained to the Minibus Driver Awareness Scheme (MiDAS) standard and who are subject to Disclosure and Barring Service checks (DBS)

Where else can I hire an accessible minibus?

There may also be other services available in your particular area. For example:

You could try the Coach and Minibus comparison site in Newcastle.

Some private hire companies also have accessible minibuses. The following have been used by not-for-profit organisations in Newcastle:

Last updated: December 8, 2017

Send us a comment about this page

Before you go, please help us

    We will use this information to help improve InformationNOW. See our privacy policy for more details*