Information Now

Help with shopping

Hop to the Shops

Hop to the shops aims to help older people living in Newcastle with their essential food shopping, who otherwise would struggle because they have difficulty using public transport.

When does it run?

The scheme provides a fortnightly minibus service for older people to do their shopping at a supermarket. Minibuses can pick people up from their own homes and there are also pick-up points from various sheltered housing locations around Newcastle.

How much does it cost?

Each journey costs £1.50 so if you are using the minibus to go to the supermarket and back again, it will cost you £3. If you need a carer to accompany you on the trip, they travel for free.

How do I sign up?

Contact Community Transport – Hop to the Shops.

Good Neighbours Service

Royal Voluntary Service (RVS) offer a free service in Walker, Heaton and Byker. where volunteers can help with your shopping.

Shopping Online

Shopping online is one of the most popular uses of the Internet. You can buy almost anything online, without having to leave your own home. Goods are often cheaper when you buy online, although you may have to pay a delivery charge.

All of the major retailers and supermarkets have online shopping websites, as well as lots of small businesses. Auction websites, such as eBay sell new and second-hand items.

All reputable online retailers will have security measures to protect you from any risk of fraud.

How to pay for things online‘ is a short video from BBC WebWise which you might find helpful.


Newcastle Shopmobility provides battery-powered scooters and wheelchairs for people with mobility issues. This gives you freedom and independence to travel around the city centre; to shop or to access the attractions that are available in Newcastle, including Eldon Square, Eldon Gardens, part of Northumberland Street and the Grainger Market. To use the service you need to register as a member.

Other Useful Information

  • Meals at home service can provide cooked meals delivered to your door.
  • Slow Shopping has arranged specific times for people to go to two supermarkets and experience a slower pace of shopping.

Last updated: January 15, 2019

Send us a comment about this page