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Help with shopping

There are supported shopping services for to help you to get out to buy food and essentials:

Buy and Bite

Search Newcastle run a weekly Buy and Bite service for older people in the West of Newcastle. For a small charge they pick you up at home and take you to the local supermarket. They help you to get your shopping and have lunch together in the supermarket cafe. Then they take you back home.

It’s a great opportunity to get your shopping in and meet new friends over a meal. On Mondays they go to West Denton Morrisons. On Wednesdays they go to Cowgate Morrisons. The minibus begins picking up at 10.30 am.

Hop to the Shops

Community Transport run a fortnightly Hop to the shops in Newcastle. It is a minibus service for older people who struggle to get to the supermarket using public transport.

Minibuses pick you up and drop you off at home. There are pick up points from various sheltered housing locations around Newcastle. Each journey costs £1.50. A return journey costs £3. If you need a carer to accompany you on the trip, they travel for free.

Good Neighbours Service

Royal Voluntary Service (RVS) offer a free service in Walker, Heaton and Byker. where volunteers can help with your shopping.

Supported Shopping

Great Walker Community Trust run weekly supported shopping service for older people in Walker. On Wednesday mornings it is for tenants of Milecastle House. On Thursday mornings everyone is welcome.


Newcastle Shopmobility provides battery-powered scooters and wheelchairs for people with mobility issues. This gives you freedom and independence to travel around the city centre; to shop or to access the attractions that are available in Newcastle, including Eldon Square, Eldon Gardens, part of Northumberland Street and the Grainger Market. To use the service you need to register as a member.

Slow Shopping

Slow Shopping provides a time each week when stores or supermarkets offer an enhanced service to customers who may need a bit more time or support to do their shopping. This may be useful to people with dementia, older people and people with learning disabilities and autism. There are chairs if you need them, as well as a quieter and calmer shopping experience.

Sainsbury’s in Gosforth  and Tesco at Kingston Park offer slow shopping on Tuesday afternoons.

Newcastle Building Society in Gosforth runs a slower service on Tuesday mornings.

Home delivery and shopping online

You can buy almost anything online without having to leave your home. It’s often cheaper to buy online although you may have to pay a delivery charge. You can buy a delivery saver plan if you wish to subscribe which can save you money. All major retailers, supermarkets have online shopping. When you get your food shopping delivered many supermarkets will carry your food shopping into your home for you if you are unable to lift it. Search for your preferred supermarket to purchase food online.

All reputable online retailers will have security measures to protect you from any risk of fraud. ‘How to pay for things online‘ is a short video from BBC WebWise which you might find helpful.

Meals at home service can provide cooked meals delivered to your door.

Milk and essential items delivered to your door. You can arrange a regular delivery of dairy products to your doorstep by your local milkman. You may be able to purchase fruit juice, eggs and butter too.

Last updated: July 9, 2020