Care homes can provide accommodation with either personal or nursing care, depending upon your needs. They vary in size and in the facilities that they provide.
If you are not happy with the service that you receive, or if you feel that something has gone wrong, Adult Services need to know.
If you need some support at home with personal care such as bathing, dressing and making meals, there are organisations that may be able to help you.
This section looks at the different ways you can raise concerns you may have about health services.
The system for paying for care can be quite complicated. The amount you pay depends upon your circumstances.
Your personal budget is the sum of money that Newcastle City Council allocates for your care and support. As a result of your personal budget, a support plan should be put in place.