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Consumer Advice All care services articles

All care services articles

Autism

Autism is a  life-long condition. It affects a person’s ability to communicate or to do everyday things. People with a learning disability find it harder than others to learn, understand and communicate.

Choosing a care home

Care homes can provide accommodation with either personal or nursing care, depending upon your needs. They vary in size and in the facilities that they provide.

Complaining to Adult Services

If you are not happy with the service that you receive, or if you feel that something has gone wrong, Adult Services need to know.

Home care

If you need some support at home with personal care such as bathing, dressing and making meals, there are organisations that may be able to help you.

How to complain about health services

This section looks at the different ways you can raise concerns you may have about health services.

Paying for care

The system for paying for care can be quite complicated. The amount you pay depends upon your circumstances.

Personal budgets for care and support

Your personal budget is the sum of money that Newcastle City Council allocates for your care and support.  As a result of your personal budget, a support plan should be put in place.