Advocacy is where someone helps you to get your views and opinions heard. They can support you to access services if you are unable to do so by yourself.
If you are not happy with the service that you receive, or if you feel that something has gone wrong, Adult Services need to know.
This section looks at the different ways you can raise concerns you may have about health services.
If you are not happy with the service or goods that you have received you can make a complaint, or in some cases you may be able to return the goods and secure a refund.
information about the range of postal services available in the UK
Find out more about places where you can receive legal advice in Newcastle.
If you have a problem with something that you buy or pay for there are laws that can protect you. There are also local organisations that can help you.