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Consumer Advice All complaints articles

All complaints articles

Advocacy support to get your voice heard

Advocacy is where someone helps you to get your views and opinions heard. They can support you to access services if you are unable to do so by yourself.

Autism

Autism is a  life-long condition. It affects a person’s ability to communicate or to do everyday things. People with a learning disability find it harder than others to learn, understand and communicate.

Complaining to Adult Services

If you are not happy with the service that you receive, or if you feel that something has gone wrong, Adult Services need to know.

How to complain about health services

This section looks at the different ways you can raise concerns you may have about health services.

How to make a good complaint

If you are not happy with the service or goods that you have received you can make a complaint, or in some cases you may be able to return the goods and secure a refund.

Postal Services

information about the range of postal services available in the UK

Where to get legal advice

Find out more about places where you can receive legal advice in Newcastle.

Your Consumer Rights

If you have a problem with something that you buy or pay for there are laws that can protect you. There are also local organisations that can help you.