A list of charities and voluntary groups where you can get free food parcels when you can’t afford to buy food.

Emergency funds provide lump sum cash payments or loans to cover extra expenses that you find difficult to cover from your regular income.

Unpaid carers can get information, support and apply for financial assistance from local organisations such as the Newcastle City Council, health services and voluntary organisations. Find out what’s available to carers in Newcastle

In a life threatening or emergency situation dial 999 to contact the Fire, Police, Ambulance, or Coast Guard service.

The Message in a Bottle scheme helps you store your personal and medical information in your fridge door, so it can found quickly by emergency services. This simple idea could help to save your life.

If you need help with a mental health problem outside normal working hours here are services you can use.

The NHS provides a free telephone helpline, symptom checker and website for non life threatening health and medical advice.

An NHS dentist is a dentist who has agreed to provide NHS dental services. Some dentists may provide a mixture of NHS and private care.

the opening times for Newcastle City Council, foodbanks, transport, community support services and more during the festive holidays

Severe or extreme weather can include: high winds, thunderstorms, ice, snow, lightning, heavy rain and extreme heat or fog. This can cause problems with travelling, flooding, power cuts, loss of water supply, damage to property and injuries. When there are weather warnings in place there are a few things that you can do to protect yourself and others.