Food banks and free emergency food in Newcastle
If you are struggling to afford to eat, food banks or charities may be able to help. There are a number of places that give free food or food vouchers to those who need it most in Newcastle.
What is a Food bank?
Food banks give emergency food parcels to people who are in crisis. They are usually run by volunteers. You will need to be referred to a Food Bank by an agency and given a food bank voucher. There are a number of places in Newcastle where you can get a food parcel in an emergency. Emergency food parcels usually contain dried or tinned food that you can cook at home to make meals.
See what food banks are available by day of the week in the tables below or you can read more about:
- Free or cheap meals in Newcastle
- Welfare and Wellbeing Team at Newcastle City Council can help with food if you are self-isolating due to Covid and struggling to get the food you need
- Emergency funds and crisis support
- Support for people with low income support
Temporary food help during the Coronavirus
| Name | What’s available | How to use the service |
| Hazlerigg Community Centre
Telephone: 07925 127 972 |
Food bank open for emergency food parcels 24 hours a day 7 days a week (collection or delivery) | Call for more details |
| Building Futures East
Email: covidsupport@buildingfutureseast.org Social Media: Facebook or Twitter Telephone: 0191 263 2752 |
Deliver emergency food parcels, hygiene products and dog food to residents in Byker and Walker only. Education and training advice. | Ring or email
Referrals and self referrals taken |
| Christians Against Poverty
Contact: Telephone: 0800 328 0006
|
Delivery of food parcels | Ring |
| Junction 42
Email: ciaran.grant@junction42.org
|
Delivery of food parcels with a referral made by www.thekcfoundation.co.uk.
For clients on the Work Out Programme only. |
Food bank Monday to Thursday 10am to 2pm |
| North Newcastle Food Hub
Address: Brunswick Village Telephone: 0191 217 1069 Mobile: 07743588058 Email: foodhub@families1st.uk Facebook: Families 1st 4 Additional Needs |
Delivery of food parcels to anyone in need. This includes elderly, vulnerable, high-risk, pre-existing conditions, low income, self-isolating and no friends/family to help them. They can also provide toiletries/sanitary packs, baby parcels & baby items
They deliver across the region from North Northumberland, North and South Tyneside, Durham. Help with shopping is available but a referral from a professional is needed |
Available Monday to Saturday from 9.30 am
Book a delivery slot with one of their volunteer drivers on their Facebook Page Professional referral is needed for help with shopping. |
| Feeding Families
Address: 46 Blaydon Bank, Gateshead NE21 4AU Email: info@feedingfamilies.org.uk
|
Delivery of emergency food boxes which feed 1-2 people. More than one box can be given for larger families.
They supply these to charities and organisations without an emergency food offer for delivery to their clients on a regular or ad hoc basis. Individual referrals from professionals can be made too. They can deliver within Newcastle/Gateshead or collections can be arranged from Blaydon. |
How to access: Email for more details
Referral needed: Email the person’s: name, address, contact number, number in household and any dietary requirements. |
| Foodcycle schemes | Offering free meals in:
Foodcycle Benwell on Mondays Foodcycle Monkchester in Walker on Wednesdays Foodcycle Byker on Thursdays Foodcycle Westgate on Thursdays |
All welcome
Email to request |
| YMCA/Walker Park Centre Cafe
Telephone: 0191 265 3132 Email: enquiries@ymcanewcastle.com |
During the coronavirus, working in partnership with Walker Parish Church, Hat Trick, Building Futures East and Streetwise who are helping with deliveries
|
Phone between 10am and 11am for same day food
Email outside these hours |
| Throckley Community Hall
Address: Back of Victoria Terrace NE15 9EL Contact: Michelle Mitchell Telephone: 07886327369 Email: michellem.tch@outlook.com |
Delivery of food packs | Ring or email |
| Kenton Food bank
Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE Mobile: 07540 272051 Telephone: 0191 286 4640 |
Offering single, couple and family food parcels. |
Monday to Friday,10 am to 1pm
|
| Galafield Family Hub
Address: Galafield Centre, Newbiggin Lane, Newcastle upon Tyne, NE5 1LZ Telephone: 0191 277 3742 |
Galafield support West End Food bank as a distribution point. | Referral from West End Foodbank. Monday and Wednesday mornings 9am to 12pm |
| Justice and Peace (Diocese of Hexham and Newcastle)
Address: St. Vincent’s Support Centre, New Bridge Street, Newcastle upon Tyne, NE1 2TQ Telephone: 07407 091184 |
|
Ring or email |
Foodbanks
Mondays
| Name | What’s available | How to use the service |
| Newcastle West End Foodbank
Address: The Venerable Bede Church, West Road, NE4 8AQ Email:laura@nclwefb.org.uk Website: newcastlewestend.foodbank.org.uk Telephone: 0191 275 3019
|
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open: 10am to 1pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Telephone: 0797 647 9111
|
Emergency food parcel delivery |
Opening Times: Monday to Thursday 10am to 4pm
Referral needed: from KC Foundation before 12pm on Wednesdays Who can use it: people who need it in Byker and Newcastle How: You can complete a referral form on their website. You can have 3 food parcels a year. When: Deliveries take place on Thursdays
|
|
Address: Newbridge Street, NE1 2TQ Telephone: 0191 261 6027 |
1 emergency food parcel
Free emergency packs of food, clothing, toiletries and sanitary products for those in need. |
Open: Monday to Friday
Who can use it: all welcome How: Call or email to arrange collection You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
|
Address: Galafield Centre Newbiggin Lane, Newbiggin Hall, Newcastle upon Tyne, NE5 1LZ. Email:laura@nclwefb.org.uk Website: newcastlewestend.foodbank.org.uk Telephone: 0191 275 3019
|
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open: 9am to 12pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
Tuesdays
| Name | What’s available | How to use the service |
| Newcastle West End Foodbank
Address: Newcastle Foodbank Centre, Benwell Lane, NE15 6NG Email:laura@nclwefb.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Opening Times: 10am to 1pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: Lemington Methodist Church, 2 Loraine Terrace, Lemington, Newcastle upon Tyne, NE15 8EA Email:laura@nclwefb.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Opening Times: 9.30am to 11.30am
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Newcastle upon Tyne, NE4 7TU Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Facebook: Cornerstone Benwell |
Hot soup and sandwiches
Emergency food parcels |
Open: 9.30am to 3.30pm
Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd. Open access, including self- referral. How to use service: Order before 10am: Send a message on Facebook, email or phone. Cost: £3 or a food bank voucher. Kids half-price with one adult meal. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 |
Emergency food parcel delivery |
Open: Monday to Thursday 10am to 4pm
Referral needed: from KC Foundation before 12pm on Wednesdays Who can use it: people who need it in Byker and Newcastle How: You can complete a referral form on their website. You can have 3 food parcels a year. When: Deliveries take place on Thursdays |
|
Address: Newbridge Street, NE1 2TQ Telephone: 0191 261 6027 |
Take away meals available
Free emergency packs of food, clothing, toiletries and sanitary products for those in need. |
Open: Food parcels Monday to Friday
Take away meals Tuesdays only: 11am to 2pm Who can use it: all welcome How: Call or email to arrange collection of food parcel Drop in to collect take away food You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Wednesdays
| Name | What’s available | How to use the service |
| Newcastle West End Foodbank
Address: The Food Bank Centre, Benwell, NE15 6NG Email:laura@nclwefb.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open:10am to 1pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
|
Address: Galafield Centre Newbiggin Lane, Newbiggin Hall, Newcastle upon Tyne, NE5 1LZ. Email:laura@nclwefb.org.uk Website: newcastlewestend.foodbank.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open: 9am to 12pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank.
|
| Newcastle West End Foodbank
Address: Heaton Baptist Church Heaton Road, Newcastle upon Tyne, NE6 5HN Email:laura@nclwefb.org.uk Website: newcastlewestend.foodbank.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open: 2pm to 3.30pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Newcastle upon Tyne, NE4 7TU Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Facebook: Cornerstone Benwell |
Hot soup and sandwiches
Emergency food parcel |
Open: 9.30am to 3.30pm
Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd. Open access, including self- referral. How to use service: Order before 10am: Send a message on Facebook, email or phone. Cost: £3 or a food bank voucher. Kids half-price with one adult meal. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Telephone: 0797 647 9111 |
Emergency food parcel delivery |
Open: Monday to Thursday 10am to 4pm
Referral needed: from KC Foundation before 12pm on Wednesdays Who can use it: people who need it in Byker and Newcastle How: You can complete a referral form on their website. You can have 3 food parcels a year. When: Deliveries take place on Thursdays
|
|
Address: Newbridge Street, NE1 2TQ Telephone: 0191 261 6027 |
1 emergency food parcel
Free emergency packs of food, clothing, toiletries and sanitary products for those in need. |
Open: Monday to Friday
Who can use it: all welcome How: Call or email to arrange collection You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Thursdays
| Name | What’s available | How to use the service |
| Walker and District Foodbank
Address: City of God Christian Centre, 25 Church Walk, Walker, NE6 3DP Telephone: 07517 846 366 Mobile: 07496 803150 |
As long as they have stock they will open Emergency food parcel |
Open: 11am to 1.30pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: The Venerable Bede Church West Road, NE4 8AQ. Email: laura@nclwefb.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open: 10am to 1pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: St Silas’ Church, Clifford Street, Byker, Newcastle Upon Tyne, NE6 1PG Email: laura@nclwefb.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open: 2pm to 3.30pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: Lemington Methodist Church, 2 Loraine Terrace, Lemington, Newcastle upon Tyne, NE15 8EA Email: laura@nclwefb.org.uk Telephone: 0191 275 3019 |
Emergency food parcel which gives 3 days of nutritionally balanced food.
Closed Bank Holidays |
Open: 5pm to 5.30pm
Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Newcastle upon Tyne, NE4 7TU Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Facebook: Cornerstone Benwell |
Hot soup and sandwiches
Emergency food parcel available once a month. |
Open: 9.30am to 3.30pm
Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd. Open access, including self- referral. How to use service: Order before 10am: Send a message on Facebook, email or phone. Cost: £3 or a food bank voucher. Kids half-price with one adult meal. They will refer you to the West End Food Bank if you need further food parcels. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm |
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Open: Monday to Thursday 10am to 4pm
Referral needed: from KC Foundation before 12pm on Wednesdays Who can use it: people who need it in Byker and Newcastle How: You can complete a referral form on their website. You can have 3 food parcels a year. When: Deliveries take place on Thursdays
|
|
Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ Telephone: 0191 261 6027 |
1 emergency food parcel | Open: Monday to Friday
Who can use it: all welcome How: Call or email to arrange collection You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Friday and Saturday
No food banks open at the moment
Sundays
| Name | What’s available | How to use the service |
|
|
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The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays and over Christmas and New Year. Before attending a session we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.
Other help available in Newcastle
- Free meals and cheap food in Newcastle Volunteers prepare hot nutritious meals for people in need in Newcastle
- Help with shopping, prescriptions, befriending, pets and gardening
- Support for people low incomes
- Healthy Start Scheme provide free vouchers or payments to people on certain benefits, who are pregnant or have children under the age of 4. The vouchers can be used to buy the child or children milk, fruit, vegetables and vitamins.
- Help with Heating Problems and How to Pay for Them
- Help with the Cost of Maintenance and Repairs
- Emergency hardship and crisis support
- Benefits
Benefits advice in Newcastle
Speak to someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as:
- Citizens Advice Newcastle provide advice to anyone in Newcastle
- Newcastle Welfare Rights Service provide advice to people in priority groups including those over 65. They have self help material on their website.
There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk
Other useful information
Money Advice Service provides online information on the full range of benefits that you may be entitled to. This also includes where to find more help and advice.
Peace of Mind Communities help refugees and asylum seekers. Their projects include:
- a food bank for people in Bensham
- an advice drop in session
- a small fund to help destitute refugees and asylum seekers in emergencies
- help to fill the holiday gap with activities and refreshments for children and carers during the holidays
Making a donation to a food bank
Food banks are ran by charities and voluntary groups. They welcome donations. You can often donate food that you have bought at a supermarket at drop off points near the checkouts. Please check with the food bank to see what kind of donations they need. They may prefer donations of:
- money
- essential food items – they usually have a list of food items that they need most
- online food shopping delivered directly to their centre at a set time
- supermarket vouchers
Last updated: October 7, 2021
