Food banks and free emergency food in Newcastle

If you are struggling to afford to eat, food banks or charities may be able to help. There are places that give free food or food vouchers to people who need it most in Newcastle.

The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays.

Before attending a place we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.

What is a Food bank?

Food banks give emergency food parcels to people who are in crisis. They are usually run by volunteers. You will need to be referred to a Food Bank by an agency and given a food bank voucher. There are places in Newcastle where you can get a food parcel in an emergency. Emergency food parcels usually contain dried or tinned food that you can cook at home to make meals.


Find food help near you

Search our organisation directory to find foodbanks near you.

Search for Foodbank organisations

You can also see our list of where to get free or cheap meals in Newcastle


Foodbanks open on

Mondays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Venerable Bede Church, West Road, NE4 8AQ

Email:[email protected]

Website: 

Telephone: 0191 275 3019

 

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 10am to 11:30am

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

1 emergency food parcel

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free Clothing Support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Address: Galafield Centre Newbiggin Lane, Newbiggin Hall, Newcastle upon Tyne, NE5 1LZ.

Email:[email protected]

Website: 

Telephone: 0191 275 3019

 

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 9am to 12pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Food parcels for single people, couples and families. The parcel has enough food in for 7 days. How to use this service: bring ID and proof of benefits

Cost: £3 for a single parcel. £4 couples parcel. £5 family parcel

Open: Monday to Friday,10am to 1pm

Tuesdays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: Newcastle Foodbank Centre, 331 Benwell Lane, NE15 6NG

Email:[email protected]

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 10am to 1pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: Lemington Methodist Church, 1 Algernon Road, NE15 8DT

Email:[email protected]

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 9.30am to 11.30am

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Cornerstone Benwell

Address:  62 Armstrong Road, Newcastle upon Tyne, NE4 7TU

Email: [email protected]

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Emergency food parcel available with enough food to last for a few days.

They can refer you to the West End Foodbank for further support.

Open: Tuesday, Wednesday, Thursday 9am to 2pm

Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd.

How to use service: You can turn up at one of the sessions to collect a parcel.

Please contact them or leave them a message to let them know that you will be attending.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

 

Emergency food parcel delivery

Open: Tuesday to Thursday 10am to 4pm

Referral needed: from KC Foundation before 12pm on Wednesdays

Who can use it: people who need it in Byker and Newcastle

How: You can complete a referral form on their website. You can have 3 food parcels a year.

When: Deliveries take place on Thursdays between 2pm and 5pm

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need Monday to Friday 10am to 3pm.

Free hot sit in or take away meals cooked by volunteers 11am to 1pm

Free Clothing Support available on Thursdays

Open: Food parcels and essential supplies Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Vinnie’s Lunch Cafe Tuesdays: 11am to 1pm

Who can use it: all welcome

How to access Food Parcel: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

How to access free meal: Drop in for free hot meal on Tuesdays

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Low cost food parcels for single people, couples and families. The parcel has enough food in for 7 days. How to use this service: bring ID and proof of benefits

Cost: £3 for a single parcel. £4 couples parcel. £5 family parcel

Open: Monday to Friday,10am to 1pm

 

CDW Food Bank

Address: West Denton Church, Middlegate, West Denton, NE5 5AY

Email: [email protected]

Website: 

Main Telephone: 07493 056 985

Free emergency food parcels for people who need them How to use this service: You can turn up without an appointment

Or contact them on Facebook or their website to arrange to collect a food parcel.

Cost: free

Open: Tuesdays and Thursdays, 12.30pm to 2.45pm

 

Holy Spirit Church, Denton

Address: Holy Spirit Church, West Denton, Dunblane Crescent, West Denton, NE5 2BE

Website: 

Mobile: 079 9001 9355

Facebook

Free emergency food parcels for people who need them. With enough food for 2 or 3 meals.

Parcels are available for single people, couples and families. They include dried, tinned foods and snacks.

Refreshments are available during this session

Information is available from West End Foodbank and Your Homes Newcastle during the session

Who is it for: anyone who needs it

How to use this service: you can turn up without an appointment. (drop in)

Cost: free

Open: Tuesdays 10am to 12pm

Wednesdays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Food Bank Centre, Benwell, NE15 6NG

Email:[email protected]

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open:10am to 1pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Address: Galafield Centre Newbiggin Lane, Newbiggin Hall, Newcastle upon Tyne, NE5 1LZ.

Email:[email protected]

Website: 

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 9am to 12pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

 

Newcastle West End Foodbank

Address: Heaton Baptist Church Heaton Road, Newcastle upon Tyne, NE6 5HN

Email:[email protected]

Website: 

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 2pm to 3.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Cornerstone Benwell

Address:  62 Armstrong Road, Newcastle upon Tyne, NE4 7TU

Email: [email protected]

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Emergency food parcel available with enough food to last for a few days.

They can refer you to the West End Foodbank for further support.

Open: Tuesday, Wednesday, Thursday 9am to 2pm

Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd.

How to use service: You can turn up at one of the sessions to collect a parcel.

Please contact them or leave them a message to let them know that you will be attending.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Telephone: 0797 647 9111

 

Emergency food parcel delivery

Open: Tuesday to Thursday 10am to 4pm

Referral needed: from KC Foundation before 12pm on Wednesdays

Who can use it: people who need it in Byker and Newcastle

How: You can complete a referral form on their website. You can have 3 food parcels a year.

When: Deliveries take place on Thursdays between 2pm and 5pm

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free Clothing Support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Low cost food parcels for single people, couples and families. The parcel has enough food in for 7 days. How to use this service: bring ID and proof of benefits

Cost: £3 for a single parcel. £4 couples parcel. £5 family parcel

Open: Monday to Friday,10am to 1pm

Byker Mutual Aid

Email: [email protected]

Address: Byker Mutual Aid, C/o St Michael’s Centre, NE6 2AL

See their Facebook page for updates

Local people helping people in Byker

Food parcels and occasional cooked meals

Who is it for: people living in Byker

Cost: Free

Open: Wednesdays 3pm to 4pm

How to use this service: Contact them

Thursdays

Name What’s available How to use the service
Walker and District Foodbank

Address: City of God Christian Centre, 25 Church Walk, Walker, NE6 3DP

Telephone: 07517 846 366

Mobile: 07496 803150

Emergency food parcel Open: 11am to 1.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: The Venerable Bede Church West Road, NE4 8AQ.

Email: [email protected]

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 10am to 1pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: St Silas’ Church, Clifford Street, Byker, Newcastle Upon Tyne, NE6 1PG

Email: [email protected]

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 2pm to 3.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: Lemington Methodist Church, 2 Loraine Terrace, Lemington, Newcastle upon Tyne, NE15 8EA

Email: [email protected]

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 5pm to 6.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Cornerstone Benwell

Address:  62 Armstrong Road, Newcastle upon Tyne, NE4 7TU

Email: [email protected]

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Emergency food parcel available with enough food to last for a few days.

They can refer you to the West End Foodbank for further support.

Open: Tuesday, Wednesday, Thursday 9am to 2pm

Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd.

How to use service: You can turn up at one of the sessions to collect a parcel.

Please contact them or leave them a message to let them know that you will be attending.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Tuesday to Thursday 10am to 4pm 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Open: Tuesday to Thursday 10am to 4pm

Referral needed: from KC Foundation before 12pm on Wednesdays

Who can use it: people who need it in Byker and Newcastle

How: You can complete a referral form on their website. You can have 3 food parcels a year.

When: Deliveries take place on Thursdays between 2pm and 5pm

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free clothing support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Low cost food parcels for single people, couples and families. The parcel has enough food in for 7 days. How to use this service: bring ID and proof of benefits

Cost: £3 for a single parcel. £4 couples parcel. £5 family parcel

Open: Monday to Friday,10am to 1pm

 

CDW Food Bank

Address: West Denton Church, Middlegate, West Denton, NE5 5AY

Email: [email protected]

Website: 

Main Telephone: 07493 056 985

Free emergency food parcels for people who need them How to use this service: You can turn up without an appointment

Or contact them on Facebook or their website to arrange to collect a food parcel.

Open: Tuesdays and Thursdays, 12.30pm to 2.45pm

 

Friday

Name What’s available How to use the service
Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Low cost food parcels for single people, couples and families. The parcel has enough food in for 7 days. How to use this service: bring ID and proof of benefits

Cost: £3 for a single parcel. £4 couples parcel. £5 family parcel

Open: Monday to Friday,10am to 1pm

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free Clothing Support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

 

Saturday and Sundays

No food banks open at the moment


Free meals

There are free hot meals and takeaway food provided by volunteer and community groups in Newcastle. They welcome people who are hungry or lonely to eat a hot meal.

Read the list in full where you can find a free meal or cheap food in Newcastle

Name What’s available How to use the service
The People’s Kitchen 

Address: The Allison Centre, 56 Bath Lane, NE4 5SQ

Telephone: 0191 222 0699

Website: 

Free hot meals for people who are homeless or vulnerable.

Sleeping bags, warm clothing and toiletries are also available

Time: Monday to Friday 6.30pm to 8.30pm

Saturday and Sunday 9.30am to 11.30am

Who can use it: adults

How: drop in

Cost: free

 

The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays. Before attending a session we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.


Cost of living help and support from Newcastle City Council

Newcastle City Council’s Cost of Living website has information about where to get help and support on a range of issues. This includes with:

  • Benefits, debt, money and energy advice
  • Housing support
  •  Wellbeing Hubs – a directory of places offer support. This includes community centres and libraries where people can go to stay warm while accessing free wi-fi, help and advice, learning new skills and taking part in activities such as cookery classes. You can also register your service as a Hub here.
  • Help with school and learning costs, free childcare
  • Council tax discounts and exemptions
  • Crisis support and emergency funds

You can contact the Cost of Living Helpline at Newcastle City Council for help and support. You can complete their online form to ask for help or call the free helpline. They can signpost you to local help and support including:

  • emergency food parcels
  • winter wellbeing hubs: warm spaces in the local community where you can spend time and enjoy facilities such as Wi-Fi, hot drinks or food.
  • help to mange your electricity or gas payments

 Wellbeing Hubs

Wellbeing Hubs are a warm welcoming place to spend time in Newcastle. Local venues, such as libraries and community centres, offer a range of support such as hot drinks, free Wi-Fi, place to charge your devices, information, advice and more.

Visit Newcastle.gov.uk to find what support is available at a hub near you.  You can search by postcode area, day of the week and by type of facilities available.   

Read more about Cost of living help and support on InformationNOW and Keeping warm and well in winter.


Food Parcels available on request

Name What’s available How to use the service
Building Futures East

Email:  [email protected]

Social Media: Facebook or Twitter

Telephone: 0191 263 2752

Deliver emergency food parcels, hygiene products, dog and cat food to people in Byker and Walker only.

They can provide employment support, training advice.

They’re a Winter Wellbeing Hub where you can spend time for free.

How to use: Referral needed from a professional such as a GP, JobCentre work coach, social prescriber or social worker

Ring or email to make a referral

Families 1st – North Newcastle Food Bank

Address: The Brunswick Park Centre, Westfield Avenue, Brunswick Village, NE13 7EG

Telephone: 0191 217 0079

Mobile: 07912581204

Email: [email protected]

Website: www.northnewcastlefoodbank.com

Facebook: Families 1st 4 Additional Needs

Emergency food parcels available to anyone in need, for up to families of 10 people. The parcel includes food for 4 to 5 meals. It can include some fresh and tinned food. It also includes toiletries, period products and baby items such as nappies.

Parcels can be collected or delivered for a small fee.

Delivery of food parcels available in these areas:

Mondays: NE4, NE5, NE15.

Wednesday: NE3, NE13

Friday: NE6, NE28, NE29

 

Contact them: Monday to Saturday from 9.30am

Who can use the service: anyone in need

Emergency referrals accepted

How to access: You will be asked to show proof that you have a low income or receive a benefit such as income support

Arrange delivery: Contact them to book a delivery slot

Collect food parcel: Contact them to book a time

No referral needed: but professionals can refer you using the form on their website

Cost: 1 food parcel to collect £3.50

1 food parcel delivered £5

5 weeks of food parcels delivered £20

Feeding Families

Address: 46 Blaydon Bank, Gateshead NE21 4AU

Email: [email protected] 

 

Delivers food boxes to schools, local charities and other organisations to give to people in need.

Christmas dinner meal boxes delivered to your home

(These are donated by members of the public)

Cost: free

How to access: Referral from a professional, such as GP

They do not take direct applications direct from individuals.

Email for more details

Food & Solidarity

Address: 120-126 Buckingham St, Newcastle upon Tyne
NE4 5QR

Telephone: 07393 101018

Website: 

Mutual aid groups in the West of Newcastle who provide weekly food parcels upon request

Who can use the service: people on a low to moderate income

How to access: You don’t need to be a member to ask for a food parcel. To get a food parcel you need to contact them by Friday afternoon or evening. The parcels are made on Saturdays.

Cost: It costs £3 a month to be a member and receive a food parcel

St Martin’s Centre

Address: St Martin’s Centre, Roman Avenue, Byker, NE6 2RJ

Telephone: 0191 276 4002

Website: 

One off emergency food parcel. For example when being discharged from hospital.

Or 4 weeks of food parcel support.

How to use the service: Referral form to be completed by a professional . Contact the centre for copy of form

Food Parcels can be collected on Thursdays.

Who can use the service: anyone living in Byker or Walker area

Justice and Peace (Diocese of Hexham and Newcastle)

Address: St. Vincent’s Support Centre, New Bridge Street, Newcastle upon Tyne, NE1 2TQ

Telephone: 07407 091184

Supermarket vouchers and bags of food and toiletries available to refugees and asylum seekers

How to access: Ring or email
Junction 42

Email:  [email protected]

Delivery of food parcels with a referral made by www.thekcfoundation.co.uk

How to use: for people leaving prison on the Work Out Programme only.
Newcastle Central Mosque

Address: Newcastle Central Mosque, The White House
Grainger Park Road, Newcastle Upon Tyne, NE4 8RQ

Telephone 0191 273 0262

Website: newcastlecentralmosque.com

Email:  [email protected]

Emergency Food Parcel available

School meals during the holidays or half term.

How to access: Fill in a form on their website

When you submit the online form someone will contact you within 8 hours to arrange a time for you to collect your food parcel from the Mosque.

Hazlerigg Community Centre

Telephone: 07925 127 972

 

Emergency food parcels available on request

How to use: Visit their Facebook page to find out what food parcels are available or call for more details

Other help available in Newcastle


Asylum seekers and Refugees

There are voluntary groups and charities who support refugees and asylum seekers. There are a number of drop in services (turn up without an appointment) in Newcastle where food, drinks, food parcels and essential items are available. Read more about local support for Asylum Seekers and Refugees


Where to refill water bottles for free

Refill helps you to find places to refill your water bottle for free. There’s over 300 places in Newcastle to get free tap water. Look out for the blue ‘Refill’ sticker in the shop window to see which shops are part of the Refill scheme.


Benefits advice in Newcastle

Speak to someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as:

There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk


Other useful information

Money Advice Service provides online information on the full range of benefits that you may be entitled to.  This also includes where to find more help and advice.

Peace of Mind Communities help refugees and asylum seekers. Their projects include:

  • a food bank for people in Bensham
  • an advice drop in session
  • a small fund to help destitute refugees and asylum seekers in emergencies
  • help to fill the holiday gap with activities and refreshments for children and carers during the holidays

Making a donation to a food bank

Food banks are ran by charities and voluntary groups. They welcome donations. You can often donate food that you have bought at a supermarket at drop off points near the checkouts. Please check with the food bank to see what kind of donations they need. They may prefer donations of:

  • money
  • essential food items – they usually have a list of food items that they need most
  • online food shopping delivered directly to their centre at a set time
  • supermarket vouchers

Christmas and public holidays

Food banks, emergency food parcel providers and other support services may have different hours or be closed on public holiday days. You can find more information on Christmas opening times for support services

Last updated: December 20, 2023