Information Now

Food banks and free emergency food in Newcastle

If you are struggling to afford to eat, food banks or charities may be able to help. There are a number of places that give free food or food vouchers to those who need it most in Newcastle.

What is a Food bank?

Food banks give emergency food parcels to people who are in crisis. They are usually run by volunteers. You will need to be referred to a Food Bank by an agency and given a food bank voucher. There are a number of places in Newcastle where you can get a food parcel in an emergency. Emergency food parcels usually contain dried or tinned food that you can cook at home to make meals.

See what food banks are available by day of the week in the tables below or you can read more about:

Temporary food help during the Coronavirus

Name What’s available How to use the service
Dinnington Parish Council

Contact: Steven Phelps

Email:  steve_p_dpc@hotmail.co.uk

Telephone:  07925 127 972

 

Food parcel delivery using Fareshare in Dinnington

Call for more details
Hazlerigg Community Centre

Telephone: 07925 127 972

Food bank open for emergency food parcels 24 hours a day 7 days a week (collection or delivery) Call for more details
Building Futures East

Email:  covidsupport@buildingfutureseast.org

Social Media: Facebook or Twitter

Telephone: 0191 263 2752

Deliver emergency food parcels, hygiene products and dog food to residents in Byker and Walker only.Education and training advice. Ring or email

Referrals and self referrals taken

Christians Against Poverty

Contact: Linda Stockley

Telephone:  0800 328 0006

 

Delivery of food parcels Ring
Junction 42

Email:  ciaran.grant@junction42.org

 

Delivery of food parcels with a referral made by www.thekcfoundation.co.uk Food bank Monday to Thursday 10am  to 2pm
North Newcastle Food Hub

Address: Brunswick Village

Telephone: 0191 217 1069

Mobile: 07743588058

Email: foodhub@families1st.uk

Facebook: Families 1st 4 Additional Needs

Delivery of food parcels to anyone in need. This includes elderly, vulnerable, high-risk, pre-existing conditions, low income, self-isolating and no friends/family to help them.

They deliver across the region from North Northumberland, North and South Tyneside, Durham.Help with shopping is available but a referral from a professional is needed

Available Monday to Saturday from 9.30 am

Book a delivery slot with one of their volunteer drivers on their Facebook Page

Professional referral is needed for help with shopping.

Feeding Families

Email: Deborah@feedingfamilies.org.uk

Contact: Deborah Cooper

Delivery food parcels within 48 hours of referral to those who have no other support. Food shopping is available to people who can pay.  Available 7 days a week.

Email to make a referral and state if it’s a food parcel or shopping referral.

Provide the person’s: name, address, contact number, number in household, any dietary requirements. Must include: name, email and contact number of the referrer.

If the referral is for shopping, how will they pay.

Professional referral needed.

Email for more details

Foodcycle schemes Offering free meals in:

Foodcycle Benwell on Mondays

Foodcycle Monkchester in Walker on Wednesdays

Foodcycle Byker on Thursdays

Foodcycle Westgate on Thursdays

All welcome

Email to request

YMCA/Walker Park Centre Cafe

Telephone: 0191 265 3132

Email: enquiries@ymcanewcastle.com

During the coronavirus, working in partnership with Walker Parish Church, Hat Trick, Building Futures East and Streetwise who are helping with deliveries

  • preparing and delivering frozen meals and healthy packed lunches to people who need school meals, are furloughed or redundant and struggling or shielding and based in Walker.
  • deliveries Monday to Friday
  • collection from centre hatch on Sat and Sunday.
Phone between 10am and 11am for same day food

Email outside these hours

Throckley Community Hall

Address: Back of Victoria Terrace NE15 9EL

Contact: Michelle Mitchell

Telephone: 07886327369

Email: michellem.tch@outlook.com

Delivery of food packs Ring or email
Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640 

Offering single, couple and family food parcels.  

  • ID and proof of benefits

Monday to Friday,10 am to 1pm

 

Galafield Family Hub

Address: Galafield Centre, Newbiggin Lane, Newcastle upon Tyne, NE5 1LZ

Telephone: 0191 277 3742

Galafield support West End Food bank as a distribution point. Referral from West End Foodbank. Monday and Wednesday mornings 9am to 12pm
Justice and Peace (Diocese of Hexham and Newcastle)

Address: St. Vincent’s Support Centre, New Bridge Street, Newcastle upon Tyne, NE1 2TQ

Telephone: 07407 091184

Supermarket vouchers and bags of food and toiletries available to refugees and asylum seekers
Ring or email

Foodbanks

Mondays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Venerable Bede Church, West Road, NE4 8AQ

Email:laura@nclwefb.org.uk

Telephone: 0191 275 3019

 

May be closed Bank Holidays

Food vouchers 1pm to 3pm

Food parcels 10am to 1pm

Emergency food parcel which gives 3 days of nutritionally balanced food.

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Telephone: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral needed from KC Foundation

Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday.

You can complete a referral form on their website. You can have 3 food parcels a year.

Deliveries take place on Thursdays

 

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

1 emergency food parcel

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Time: Monday to Friday

Who can use it: all welcome

How: Call or email to arrange collection

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Tuesdays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Foodbank Centre, Benwell Lane, NE15 6NG

Email:laura@nclwefb.org.uk

Telephone: 0191 275 3019

 

Food parcels 10am to 1pm

Food Vouchers and Food parcels 9.30am to 11.30am from Lemington Methodist Church Lorraine Terrace NE15 8EA

 

3 days of emergency food

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road,
Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Opening Times: 9.30am to 3.30pm

Order before 10am

Hot soup and sandwiches

Emergency food parcels

 

£3 or food bank voucher

Send a message on Facebook, email or phone.

Kids half-price with one adult meal. Must live within 2 miles from Cornerstone on Armstrong Rd.

Open access, including self- referral.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm

 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral needed from KC Foundation

Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday.

You can complete a referral form on their website. You can have 3 food parcels a year.

Deliveries take place on Thursdays

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

Take away meals available

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Time: Food parcels available Monday to Friday

Take away meals on Tuesdays only: 11am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection of food parcel

Drop in to collect take away food

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Wednesdays

Name What’s available How to use the service
Newcastle East Foodbank

Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB

Email: info@newcastleeast.foodbank.org

Telephone: 0191 224 2422

Opening Times: 10am to 12.30pm

 

Emergency food parcel

Referral needed from Heaton Road Baptist Church or Joseph Cowen Centre. Residents can access up to 3 vouchers.

You are then given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: The Food Bank Centre, Benwell, NE15 6NG

Email:laura@nclwefb.org.uk

Telephone: 0191 275 3019

Food parcels 10am to 1pm

Food vouchers 10am to 1 pm  from St James’ Church 28 Benwell Lane, NE15 6R

3 days of emergency food

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road,
Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Opening Times: 9.30am to 3.30pm

Order before 10am

Hot soup and sandwiches

Emergency food parcel

£3 or food bank voucher

Send a message on Facebook, email or phone.

Kids half-price with one adult meal. Must live within 2 miles from Cornerstone on Armstrong Rd.

Open access, including self- referral.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Telephone: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral needed from KC Foundation

Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday.

You can complete a referral form on their website. You can have 3 food parcels a year.

Deliveries take place on Thursdays

 

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

Opening Times: 

1 emergency food parcel

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Time: Monday to Friday

Who can use it: all welcome

How: Call or email to arrange collection

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Thursdays

Name What’s available How to use the service
Walker and District Foodbank

Address: 25 Church Walk, NE6 3DP

Telephone: 07517 846 366

Mobile: 07496 803150

Opening Times: 11am to 1.30pm

 

As long as they have stock they will open

Emergency food parcel

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: The Food Bank Centre, Benwell, NE15 6NG

Email: laura@nclwefb.org.uk

Telephone: 0191 275 3019

 

Food Parcels: 10am to 1 pm from Venerable Bede Church, Benwell Grove NE4 8AQ or 5pm to 6.30 pm from Lemington Methodist Church, Lorraine Terrace, NE15 8EA

Food Vouchers: 5pm to 6.30 pm Lemington Centre, Tyne View NE15 8RZ

3 days of emergency food

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road,
Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Opening Times:  11am to 12pm

Order before 10.00 am

Hot soup and sandwiches

Food parcel available once a month.

£3 or food bank voucher

Send a message on Facebook, email or phone.

Kids half-price with one adult meal; must live within 2 miles from Cornerstone on Armstrong Rd.

Just turn up. No referral needed.

They will refer you to the West End Food Bank if you need further food parcels.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral needed from KC Foundation

Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday.

You can complete a referral form on their website. You can have 3 food parcels a year.

Deliveries take place on Thursdays

 

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

Opening Times: 

11am to 2pm take away meals

1 emergency food parcel

Free hot meals, clothing and toiletries also available

The food bank is an emergency only during their café opening times.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Fridays

Name What’s available How to use the service
Newcastle East Foodbank

Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB

Email: info@newcastleeast.foodbank.org

Telephone: 0191 224 2422

Opening Times: 10am to 12.30pm

CLOSED

Emergency food parcel

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Sundays

Name What’s available How to use the service
The Muslim Initiative

Address: Angelou Centre, 17 Brighton Grove, Fenham, NE4 5NS

Email:

Opening Times: The first Sunday of every month from 2pm to 3pm

SUSPENDED

Food parcel

Rice, pasta, tins and jars of food.

No referral needed. You can turn up or email beforehand to let them know you are coming.

Available to anyone in need, regardless of faith or non-belief.

You will be asked the reason why you are in need. You will need to provide proof of your address.


Help with shopping, prescriptions, befriending, pets and gardening

  Name  Help available  How to use this service
Age UK Gateshead

Telephone: 0191 477 3559

  • Shopping
Opening Times: Monday to Thursday 8.30am to 4.30pm

Fridays: 8.30am to 4pm

Call or email for help

Caring Hands Charity

Email: contact@caringhandscharity.org

Contact: Dawn Henderson

  • Shopping and delivery
  • Telephone befriending
  • Dog walking
Service offered in Ouseburn, Heaton, Jesmond and St Anne’s

Call or email for help

Edge Northeast

Email: edgenortheast@outlook.com

Contact: Collette Devlin Smith

Mobile: 07530089214

Shopping in Byker, Fawdon and Kingston Park Call or email for help
Mental Health Concern

Telephone: 0191 222 0324

  • Shopping
  • Prescriptions
  • Telephone befriending
Call or email for help
Search Newcastle

Telephone: 0191 273 7443

Email: info@searchnewcastle.org.uk

  • Shopping
  • Prescription collection
  • Help with completing forms such as blue badge & housing
  • Newsletters with quiz and information
Call or email for help
Throckley Community Hall  Back of Victoria Terrace

Contact: Michelle Mitchell

Telephone: 07886327369

Email: michellem.tch@outlook.com

 Telephone befriending Call or email for help

 

 

 


The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays and over Christmas and New Year. Before attending a session we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.

Other help available in Newcastle


Benefits advice in Newcastle

Speak to someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as:

There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk


Other useful information

Money Advice Service provides online information on the full range of benefits that you may be entitled to.  This also includes where to find more help and advice.

Peace of Mind Communities help refugees and asylum seekers. Their projects include:

  • a food bank for people in Bensham
  • an advice drop in session
  • a small fund to help destitute refugees and asylum seekers in emergencies
  • help to fill the holiday gap with activities and refreshments for children and carers during the holidays

Last updated: July 21, 2021