Food banks and free emergency food in Newcastle
If you are struggling to afford to eat, food banks or charities may be able to help. There are a number of places that give free food or food vouchers to those who need it most in Newcastle.
What is a Food bank?
Food banks give emergency food parcels to people who are in crisis. They are usually run by volunteers. You will need to be referred to a Food Bank by an agency and given a food bank voucher. There are a number of places in Newcastle where you can get a food parcel in an emergency. Emergency food parcels usually contain dried or tinned food that you can cook at home to make meals.
See what food banks are available by day of the week in the tables below or you can read more about:
- Free or cheap meals in Newcastle
- Welfare and Wellbeing Team at Newcastle City Council can help with food if you are self-isolating due to Covid and struggling to get the food you need
- Emergency funds and crisis support
- Support for people with low income support
Temporary food help during the Coronavirus
| Name | What’s available | How to use the service |
| Dinnington Parish Council
Contact: Steven Phelps Email: steve_p_dpc@hotmail.co.uk Telephone: 07925 127 972 |
Food parcel delivery using Fareshare in Dinnington |
Call for more details |
| Hazlerigg Community Centre
Telephone: 07925 127 972 |
Food bank open for emergency food parcels 24 hours a day 7 days a week (collection or delivery) | Call for more details |
| Building Futures East
Email: covidsupport@buildingfutureseast.org Social Media: Facebook or Twitter Telephone: 0191 263 2752 |
Deliver emergency food parcels, hygiene products and dog food to residents in Byker and Walker only.Education and training advice. | Ring or email
Referrals and self referrals taken |
| Christians Against Poverty
Contact: Linda Stockley Telephone: 0800 328 0006
|
Delivery of food parcels | Ring |
| Junction 42
Email: ciaran.grant@junction42.org
|
Delivery of food parcels with a referral made by www.thekcfoundation.co.uk | Food bank Monday to Thursday 10am to 2pm |
| North Newcastle Food Hub
Address: Brunswick Village Telephone: 0191 217 1069 Mobile: 07743588058 Email: foodhub@families1st.uk Facebook: Families 1st 4 Additional Needs |
Delivery of food parcels to anyone in need. This includes elderly, vulnerable, high-risk, pre-existing conditions, low income, self-isolating and no friends/family to help them.
They deliver across the region from North Northumberland, North and South Tyneside, Durham.Help with shopping is available but a referral from a professional is needed |
Available Monday to Saturday from 9.30 am
Book a delivery slot with one of their volunteer drivers on their Facebook Page Professional referral is needed for help with shopping. |
| Feeding Families
Email: Deborah@feedingfamilies.org.uk Contact: Deborah Cooper |
Delivery food parcels within 48 hours of referral to those who have no other support. Food shopping is available to people who can pay. Available 7 days a week.
Email to make a referral and state if it’s a food parcel or shopping referral. Provide the person’s: name, address, contact number, number in household, any dietary requirements. Must include: name, email and contact number of the referrer. If the referral is for shopping, how will they pay. |
Professional referral needed.
Email for more details |
| Foodcycle schemes | Offering free meals in:
Foodcycle Benwell on Mondays Foodcycle Monkchester in Walker on Wednesdays Foodcycle Byker on Thursdays Foodcycle Westgate on Thursdays |
All welcome
Email to request |
| YMCA/Walker Park Centre Cafe
Telephone: 0191 265 3132 Email: enquiries@ymcanewcastle.com |
During the coronavirus, working in partnership with Walker Parish Church, Hat Trick, Building Futures East and Streetwise who are helping with deliveries
|
Phone between 10am and 11am for same day food
Email outside these hours |
| Throckley Community Hall
Address: Back of Victoria Terrace NE15 9EL Contact: Michelle Mitchell Telephone: 07886327369 Email: michellem.tch@outlook.com |
Delivery of food packs | Ring or email |
| Kenton Food bank
Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE Mobile: 07540 272051 Telephone: 0191 286 4640 |
Offering single, couple and family food parcels. |
Monday to Friday,10 am to 1pm
|
| Galafield Family Hub
Address: Galafield Centre, Newbiggin Lane, Newcastle upon Tyne, NE5 1LZ Telephone: 0191 277 3742 |
Galafield support West End Food bank as a distribution point. | Referral from West End Foodbank. Monday and Wednesday mornings 9am to 12pm |
| Justice and Peace (Diocese of Hexham and Newcastle)
Address: St. Vincent’s Support Centre, New Bridge Street, Newcastle upon Tyne, NE1 2TQ Telephone: 07407 091184 |
|
Ring or email |
Foodbanks
Mondays
| Name | What’s available | How to use the service |
| Newcastle West End Foodbank
Address: The Venerable Bede Church, West Road, NE4 8AQ Email:laura@nclwefb.org.uk Telephone: 0191 275 3019
|
May be closed Bank Holidays
Food vouchers 1pm to 3pm Food parcels 10am to 1pm Emergency food parcel which gives 3 days of nutritionally balanced food. |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Telephone: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm |
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral needed from KC Foundation
Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday. You can complete a referral form on their website. You can have 3 food parcels a year. Deliveries take place on Thursdays
|
|
Address: Newbridge Street, NE1 2TQ Telephone: 0191 261 6027 |
1 emergency food parcel
Free emergency packs of food, clothing, toiletries and sanitary products for those in need. |
Time: Monday to Friday
Who can use it: all welcome How: Call or email to arrange collection You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Tuesdays
| Name | What’s available | How to use the service |
| Newcastle West End Foodbank
Address: The Foodbank Centre, Benwell Lane, NE15 6NG Email:laura@nclwefb.org.uk Telephone: 0191 275 3019
|
Food parcels 10am to 1pm
Food Vouchers and Food parcels 9.30am to 11.30am from Lemington Methodist Church Lorraine Terrace NE15 8EA
3 days of emergency food |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Facebook: Cornerstone Benwell Opening Times: 9.30am to 3.30pm |
Order before 10am
Hot soup and sandwiches Emergency food parcels |
£3 or food bank voucher Send a message on Facebook, email or phone. Kids half-price with one adult meal. Must live within 2 miles from Cornerstone on Armstrong Rd. Open access, including self- referral. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm
|
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral needed from KC Foundation
Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday. You can complete a referral form on their website. You can have 3 food parcels a year. Deliveries take place on Thursdays |
|
Address: Newbridge Street, NE1 2TQ Telephone: 0191 261 6027 |
Take away meals available
Free emergency packs of food, clothing, toiletries and sanitary products for those in need. |
Time: Food parcels available Monday to Friday
Take away meals on Tuesdays only: 11am to 2pm Who can use it: all welcome How: Call or email to arrange collection of food parcel Drop in to collect take away food You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Wednesdays
| Name | What’s available | How to use the service |
| Newcastle East Foodbank
Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB Email: info@newcastleeast.foodbank.org Telephone: 0191 224 2422 Opening Times: 10am to 12.30pm |
Emergency food parcel |
Referral needed from Heaton Road Baptist Church or Joseph Cowen Centre. Residents can access up to 3 vouchers.
You are then given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: The Food Bank Centre, Benwell, NE15 6NG Email:laura@nclwefb.org.uk Telephone: 0191 275 3019 |
Food parcels 10am to 1pm
Food vouchers 10am to 1 pm from St James’ Church 28 Benwell Lane, NE15 6R 3 days of emergency food |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Facebook: Cornerstone Benwell Opening Times: 9.30am to 3.30pm |
Order before 10am
Hot soup and sandwiches Emergency food parcel |
£3 or food bank voucher
Send a message on Facebook, email or phone. Kids half-price with one adult meal. Must live within 2 miles from Cornerstone on Armstrong Rd. Open access, including self- referral. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Telephone: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm |
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral needed from KC Foundation
Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday. You can complete a referral form on their website. You can have 3 food parcels a year. Deliveries take place on Thursdays
|
|
Address: Newbridge Street, NE1 2TQ Telephone: 0191 261 6027 Opening Times: |
1 emergency food parcel
Free emergency packs of food, clothing, toiletries and sanitary products for those in need. |
Time: Monday to Friday
Who can use it: all welcome How: Call or email to arrange collection You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Thursdays
| Name | What’s available | How to use the service |
| Walker and District Foodbank
Address: 25 Church Walk, NE6 3DP Telephone: 07517 846 366 Mobile: 07496 803150 Opening Times: 11am to 1.30pm |
As long as they have stock they will open Emergency food parcel |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: The Food Bank Centre, Benwell, NE15 6NG Email: laura@nclwefb.org.uk Telephone: 0191 275 3019
|
Food Parcels: 10am to 1 pm from Venerable Bede Church, Benwell Grove NE4 8AQ or 5pm to 6.30 pm from Lemington Methodist Church, Lorraine Terrace, NE15 8EA
Food Vouchers: 5pm to 6.30 pm Lemington Centre, Tyne View NE15 8RZ 3 days of emergency food |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Facebook: Cornerstone Benwell Opening Times: 11am to 12pm |
Order before 10.00 am
Hot soup and sandwiches Food parcel available once a month. |
£3 or food bank voucher
Send a message on Facebook, email or phone. Kids half-price with one adult meal; must live within 2 miles from Cornerstone on Armstrong Rd. Just turn up. No referral needed. They will refer you to the West End Food Bank if you need further food parcels. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm |
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral needed from KC Foundation
Referrals need to be made before 12pm on Wednesdays to have a food parcel delivered on a Thursday. You can complete a referral form on their website. You can have 3 food parcels a year. Deliveries take place on Thursdays
|
|
Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ Telephone: 0191 261 6027 Opening Times: |
11am to 2pm take away meals
1 emergency food parcel Free hot meals, clothing and toiletries also available |
The food bank is an emergency only during their café opening times.
You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Fridays
| Name | What’s available | How to use the service |
| Newcastle East Foodbank
Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB Email: info@newcastleeast.foodbank.org Telephone: 0191 224 2422 Opening Times: 10am to 12.30pm |
CLOSED
Emergency food parcel |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
Sundays
| Name | What’s available | How to use the service |
| The Muslim Initiative
Address: Angelou Centre, 17 Brighton Grove, Fenham, NE4 5NS Email: info@themusliminitiative.com Opening Times: The first Sunday of every month from 2pm to 3pm |
SUSPENDED
Food parcel Rice, pasta, tins and jars of food. |
No referral needed. You can turn up or email beforehand to let them know you are coming.
Available to anyone in need, regardless of faith or non-belief. You will be asked the reason why you are in need. You will need to provide proof of your address. |
Help with shopping, prescriptions, befriending, pets and gardening
| Name | Help available | How to use this service |
| Age UK Gateshead
Telephone: 0191 477 3559 |
|
Opening Times: Monday to Thursday 8.30am to 4.30pm
Fridays: 8.30am to 4pm Call or email for help |
| Caring Hands Charity
Email: contact@caringhandscharity.org Contact: Dawn Henderson |
|
Service offered in Ouseburn, Heaton, Jesmond and St Anne’s
Call or email for help |
| Edge Northeast
Email: edgenortheast@outlook.com Contact: Collette Devlin Smith Mobile: 07530089214 |
Shopping in Byker, Fawdon and Kingston Park | Call or email for help |
| Mental Health Concern
Telephone: 0191 222 0324 |
|
Call or email for help |
| Search Newcastle
Telephone: 0191 273 7443 Email: info@searchnewcastle.org.uk |
|
Call or email for help |
| Throckley Community Hall Back of Victoria Terrace
Contact: Michelle Mitchell Telephone: 07886327369 Email: michellem.tch@outlook.com |
Telephone befriending | Call or email for help |
The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays and over Christmas and New Year. Before attending a session we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.
Other help available in Newcastle
- Free meals and cheap food in Newcastle Volunteers prepare hot nutritious meals for people in need in Newcastle.
- Support for people low incomes
- Healthy Start Scheme provide free vouchers or payments to people on certain benefits, who are pregnant or have children under the age of 4. The vouchers can be used to buy the child or children milk, fruit, vegetables and vitamins.
- Help with Heating Problems and How to Pay for Them
- Help with the Cost of Maintenance and Repairs
- Emergency hardship and crisis support
- Benefits
Benefits advice in Newcastle
Speak to someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as:
- Citizens Advice Newcastle provide advice to anyone in Newcastle
- Newcastle Welfare Rights Service provide advice to people in priority groups including those over 65. They have self help material on their website.
There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk
Other useful information
Money Advice Service provides online information on the full range of benefits that you may be entitled to. This also includes where to find more help and advice.
Peace of Mind Communities help refugees and asylum seekers. Their projects include:
- a food bank for people in Bensham
- an advice drop in session
- a small fund to help destitute refugees and asylum seekers in emergencies
- help to fill the holiday gap with activities and refreshments for children and carers during the holidays
Last updated: July 21, 2021
