Information Now

Food banks and free emergency food in Newcastle

If you are struggling to afford to eat, food banks or charities may be able to help. There are a number of places that give free food or food vouchers to those who need it most in Newcastle.

The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays.

Before attending a place we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.

What is a Food bank?

Food banks give emergency food parcels to people who are in crisis. They are usually run by volunteers. You will need to be referred to a Food Bank by an agency and given a food bank voucher. There are a number of places in Newcastle where you can get a food parcel in an emergency. Emergency food parcels usually contain dried or tinned food that you can cook at home to make meals.

See what food banks are available by day of the week in the tables below or you can read more about:

Food Parcels available upon request

Name What’s available How to use the service
Hazlerigg Community Centre

Telephone: 07925 127 972

Food bank open for emergency food parcels 24 hours a day 7 days a week (collection or delivery) How to use: Visit their Facebook page for what food parcels are available or call for more details
Building Futures East

Email:  covidsupport@buildingfutureseast.org

Social Media: Facebook or Twitter

Telephone: 0191 263 2752

Deliver emergency food parcels, hygiene products and dog food to residents in Byker and Walker only. Education and training advice. How to use: Ring or email

Referrals and self referrals taken

Families 1st 4 Additional Needs – North Newcastle Food Hub

Address: Brunswick Village

Telephone: 0191 217 1069

Mobile: 07743588058

Email: foodhub@families1st.uk

Facebook: Families 1st 4 Additional Needs

Delivery of food parcels to anyone in need. This includes elderly, vulnerable, high-risk, pre-existing conditions, low income, self-isolating and no friends/family to help them. They also provide toiletries/sanitary packs, baby parcels & baby items

They deliver across Newcastle and North Northumberland, Durham and North and South Tyneside. Help with shopping is available but a referral from a professional is needed

Open: Monday to Saturday from 9.30am

How to access: Book a delivery slot with one of their volunteer drivers on their Facebook Page

Referral needed: Professional referral is needed for help with shopping.

No referral needed for food parcels

Feeding Families

Address: 46 Blaydon Bank, Gateshead NE21 4AU

Email: info@feedingfamilies.org.uk 

 

Delivery of emergency food boxes which feed 1 to 2 people. More than one box can be given for larger families.

They can deliver within Newcastle/Gateshead or collections can be arranged from Blaydon.

How to access: Email for more details
Justice and Peace (Diocese of Hexham and Newcastle)

Address: St. Vincent’s Support Centre, New Bridge Street, Newcastle upon Tyne, NE1 2TQ

Telephone: 07407 091184

Supermarket vouchers and bags of food and toiletries available to refugees and asylum seekers
How to access: Ring or email
Junction 42

Email:  ciaran.grant@junction42.org

Delivery of food parcels with a referral made by www.thekcfoundation.co.uk

How to use: for people leaving prison on the Work Out Programme only.
Newcastle Central Mosque

Address: Newcastle Central Mosque, The White House
Grainger Park Road, Newcastle Upon Tyne, NE4 8RQ

Telephone 0191 273 0262

Website: newcastlecentralmosque.com

Email:  contact@newcastlecentralmosque.com

Emergency Food Parcel available

School meals during the holidays or half term.

How to access: Fill in a form on their website

When you submit the online form someone will contact you within 8 hours to arrange a time for you to collect your food parcel from the Mosque.

Throckley Community Hall

Address: Back of Victoria Terrace NE15 9EL

Contact: Michelle Mitchell

Telephone: 07886327369

Email: michellem.tch@outlook.com

Delivery of food packs

How to access: Ring or email

Foodbanks

Mondays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Venerable Bede Church, West Road, NE4 8AQ

Email:laura@nclwefb.org.uk

Website: 

Telephone: 0191 275 3019

 

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 10am to 1pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

1 emergency food parcel

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free Clothing Support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Address: Galafield Centre Newbiggin Lane, Newbiggin Hall, Newcastle upon Tyne, NE5 1LZ.

Email:laura@nclwefb.org.uk

Website: 

Telephone: 0191 275 3019

 

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 9am to 12pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Food parcels for single people, couples and families How to use this service: bring ID and proof of benefits

Open: Monday to Friday,10am to 1pm

 

Tuesdays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: Newcastle Foodbank Centre, Benwell Lane, NE15 6NG

Email:laura@nclwefb.org.uk

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 10am to 1pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: Lemington Methodist Church, 2 Loraine Terrace, Lemington, Newcastle upon Tyne, NE15 8EA

Email:laura@nclwefb.org.uk

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 9.30am to 11.30am

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road, Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Emergency food parcels Open: Tuesday, Wednesday, Thursday 9am to 2pm

Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd.

Open access, including self- referral.

How to use service: contact Cornerstone to discuss. Referrals can also be made to the West End Food Bank

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

 

Emergency food parcel delivery

Open: Tuesday to Thursday 10am to 4pm

Referral needed: from KC Foundation before 12pm on Wednesdays

Who can use it: people who need it in Byker and Newcastle

How: You can complete a referral form on their website. You can have 3 food parcels a year.

When: Deliveries take place on Thursdays between 2pm and 5pm

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need Monday to Friday 10am to 3pm.

Free hot sit in or take away meals cooked by volunteers 11am to 1pm

Free Clothing Support available on Thursdays

Open: Food parcels and essential supplies Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Vinnie’s Lunch Cafe Tuesdays: 11am to 1pm

Who can use it: all welcome

How to access Food Parcel: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

How to access free meal: Drop in for free hot meal on Tuesdays

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Food parcels for single people, couples and families How to use this service: bring ID and proof of benefits

Open: Monday to Friday,10am to 1pm

 

Wednesdays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Food Bank Centre, Benwell, NE15 6NG

Email:laura@nclwefb.org.uk

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open:10am to 1pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Address: Galafield Centre Newbiggin Lane, Newbiggin Hall, Newcastle upon Tyne, NE5 1LZ.

Email:laura@nclwefb.org.uk

Website: 

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 9am to 12pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

 

Newcastle West End Foodbank

Address: Heaton Baptist Church Heaton Road, Newcastle upon Tyne, NE6 5HN

Email:laura@nclwefb.org.uk

Website: 

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 2pm to 3.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road, Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Emergency food parcels Open: Tuesday, Wednesday, Thursday 9am to 2pm

Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd.

Open access, including self- referral.

How to use service: contact Cornerstone to discuss. Referrals can also be made to the West End Food Bank

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Telephone: 0797 647 9111

 

Emergency food parcel delivery

Open: Tuesday to Thursday 10am to 4pm

Referral needed: from KC Foundation before 12pm on Wednesdays

Who can use it: people who need it in Byker and Newcastle

How: You can complete a referral form on their website. You can have 3 food parcels a year.

When: Deliveries take place on Thursdays between 2pm and 5pm

Address: Newbridge Street, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free Clothing Support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Food parcels for single people, couples and families How to use this service: bring ID and proof of benefits

Open: Monday to Friday,10am to 1pm

 

Thursdays

Name What’s available How to use the service
Walker and District Foodbank

Address: City of God Christian Centre, 25 Church Walk, Walker, NE6 3DP

Telephone: 07517 846 366

Mobile: 07496 803150

Emergency food parcel Open: 11am to 1.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: The Venerable Bede Church West Road, NE4 8AQ.

Email: laura@nclwefb.org.uk

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 10am to 1pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: St Silas’ Church, Clifford Street, Byker, Newcastle Upon Tyne, NE6 1PG

Email: laura@nclwefb.org.uk

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 2pm to 3.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: Lemington Methodist Church, 2 Loraine Terrace, Lemington, Newcastle upon Tyne, NE15 8EA

Email: laura@nclwefb.org.uk

Telephone: 0191 275 3019

Emergency food parcel which gives 3 days of nutritionally balanced food.

Closed Bank Holidays

Open: 5pm to 6.30pm

Referral needed: Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road, Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Facebook: Cornerstone Benwell

Emergency food parcels Open: Tuesday, Wednesday, Thursday 9am to 2pm

Who can use the service: People must live within 2 miles of Cornerstone on Armstrong Rd.

Open access, including self- referral.

How to use service: contact Cornerstone to discuss. Referrals can also be made to the West End Food Bank

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Tuesday to Thursday 10am to 4pm 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Open: Tuesday to Thursday 10am to 4pm

Referral needed: from KC Foundation before 12pm on Wednesdays

Who can use it: people who need it in Byker and Newcastle

How: You can complete a referral form on their website. You can have 3 food parcels a year.

When: Deliveries take place on Thursdays between 2pm and 5pm

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free clothing support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Food parcels for single people, couples and families How to use this service: bring ID and proof of benefits

Open: Monday to Friday,10am to 1pm

 

Friday

Name What’s available How to use the service
Kenton Food bank

Address: 177 Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3BE

Mobile: 07540 272051

Telephone: 0191 286 4640

Food parcels for single people, couples and families How to use this service: bring ID and proof of benefits

Open: Monday to Friday,10am to 1pm

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

Free emergency packs of food, clothing, toiletries and sanitary products for those in need.

Free hot meal available on Tuesdays

Free Clothing Support available on Thursdays

Open: Monday to Thursday 10.30am to 3.30pm and Fridays 10am to 2pm

Who can use it: all welcome

How: Call or email to arrange collection

They fill in a referral form with you or you can be referred by a support worker, GP, Job Centre or other professional.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

 

Saturday and Sundays

No food banks open at the moment

The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays. Before attending a session we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.

Other help available in Newcastle


Benefits advice in Newcastle

Speak to someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as:

There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk


Other useful information

Money Advice Service provides online information on the full range of benefits that you may be entitled to.  This also includes where to find more help and advice.

Peace of Mind Communities help refugees and asylum seekers. Their projects include:

  • a food bank for people in Bensham
  • an advice drop in session
  • a small fund to help destitute refugees and asylum seekers in emergencies
  • help to fill the holiday gap with activities and refreshments for children and carers during the holidays

Making a donation to a food bank

Food banks are ran by charities and voluntary groups. They welcome donations. You can often donate food that you have bought at a supermarket at drop off points near the checkouts. Please check with the food bank to see what kind of donations they need. They may prefer donations of:

  • money
  • essential food items – they usually have a list of food items that they need most
  • online food shopping delivered directly to their centre at a set time
  • supermarket vouchers

Last updated: June 29, 2022

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