Information Now

Food banks and free emergency food in Newcastle

If you are struggling to afford to eat, food banks or charities may be able to help. There are a number of places that give free, cheap or voucher food to those who need it most in Newcastle.

What is a Food bank?

Food banks give emergency food parcels to people who are in crisis. They are usually run by volunteers. You will need to be referred to a Food Bank by an agency and given a food bank voucher. There are a number of places in Newcastle where you can get a food parcel in an emergency. Emergency food parcels usually contain dried or tinned food that you can cook at home to make meals.

Free food parcels in Newcastle :

Temporary food help and deliveries for the coronavirus working every day

Additional shopping and support services during the coronavirus

Mondays

Tuesdays

Wednesdays

Thursdays

Fridays

Sundays

Opening times vary over bank holidays.

Many churches and faith groups offer food, run drop-in cafes, or give food parcels. Contact your local place of worship to find out if they offer food.

Looking for a hot meal? Volunteers and charities offer free or cheap meals in Newcastle

Please note: in addition to the regular food banks listed by day further down this page, there are new services to support the elderly, vulnerable and those in need during the Coronavirus pandemic.

Temporary Food Help
Name What’s available How to use the service
Hazlerigg Foodbank at Hazlerigg Community Centre

Natasha Paley

Telephone:

 

 

Food parcel delivery using Fareshare covering Hazlerigg, Dinnington and Brunswick.

For up to date information please check Hazlerigg Community Centre Facebook Page

 

.

Monday – Sunday 10 pm to 12 noon and 3 to 5 pm

Dinnington Parish Council

Steven Phelps

Email:  steve_p_dpc@hotmail.co.uk

Telephone:  tel:07925 127 972

 

Food parcel delivery using Fareshare in Dinnington.

Please call for further information.
Sporting Chance NE

Telephone:  07903 249 493

 

Delivery of food parcels, food supplied by Marks and Spencer. Vulnerable and elderly

 

Ring

 

Building Futures East

Tel: tel:0191 263 2752

Email:  covidsupport@buildingfutureseast.org

Follow through Facebook or Twitter

 

 

Deliver emergency food parcels, hygiene products and dog food to residents in Walker,  Referrals and self referrals taken.

Education and training advice.

Ring or email
Christians Against Poverty

Linda Stockley

Telephone:  0800 328 0006

 

Delivery of food parcels Ring.
Junction 42

Email:  ciaran.grant@junction42.org

 

Delivery of food parcels with a referral made by www.thekcfoundation.co.uk Food bank Monday to Thursday,10  to 2 pm
Families 1st 4 for Additional Needs

Brunswick village

Telephone:  07912 581 204

Email:  support@families1st.uk 

 

Delivery of food parcels. to anyone in need – elderly, vulnerable, high-risk, pre-existing conditions, low income, self-isolating and no friends/family to help them. Deliver across the region from North Northumberland, North and South Tyneside, Durham. Book a delivery slot with one of their volunteer drivers on their Facebook Page Families 1st 4 Additional Needs.

They will also undertake shopping but that must be by referral from a professional.

Mon to Sat from 930 am
Feeding Families

Deborah@feedingfamilies.org.uk

Deborah Cooper

 

Delivery food parcels within 48 hours of referral to those who have no other support. Provision of shopping for those able to pay.  Available 7 days a week.

Referrals made by a professional and not self referral.  Need to state whether it is food parcel or shopping referral.

Details required include: name, address, contact number, number in household, any dietary requirements. If the referral is for shopping, how will they pay.  Must include: name, email and contact number of the referrer.

Professional referral
Magic Hat Café

Byker Community Centre

153 Headlam Street

NE6 2DX 

Referral from FoodCycle. see below
FoodCycle Monkchester

Monkchester Community Centre

Monkchester Road, Walker

NE6 2LJ

Harry Barnham

Telephone:  07377 866 316 

Delivery of food bag from Fareshare warehouse. Ring
YMCA/Walker Park Centre Cafe

tel:0191 265 3132

enquiries@ymcanewcastle.com

 

During the coronavirus, working in partnership with Walker Parish Church, Hat Trick, Building Futures  East and Streetwise who are helping with deliveries

  • preparing and delivering frozen meals and healthy packed lunches to people who need school meals,are furloughed or redundant and struggling or shielding and based in Walker.
  • deliveries Mon to Fri; collection from centre hatch on Sat and Sunday.
Phone between 10 and 11 am for same day food; email outside these hours
Fenham Association of Residents (FAR)

tel:  0191 274 9264

farcentre@btinternet.com

Delivery of food parcels to Wingrove and Fenham Contact them for further details

Additional support – shopping, prescriptions, pets and gardening

  Name  What’s available  How to use this service
Age UK

0191 477 3559

Shopping, prescriptions, respite sitting, hot meals, pet walking and basic garden tidy. 9 am – 3 pm Mon to Friday, 10am  to 3 pm Sat and Sun
Caring Hands Charity

contact@caringhandscharity.org

Dawn Henderson

Shopping and delivery, telephone befriending, dog walking. Service offered in Ouseburn, Heaton, Jesmond, St Anne’s
Edge Northeast

edgenortheast@outlook.com

Collette Devlin Smith

07530089214 

Shopping in Byker, Fawdon and Kingston Park
Mental Health Concern

0191 222 0324

 Shopping, prescriptions and telephone befriending.
Search Newcastle

tel: 0191 273 7443

email: info@searchnewcastle.org.uk

  • shopping, prescription collection, help with completing forms such as blue badge, housing
  • newsletters with quiz and information
Throckley Community Hall

Back of Victoria Terrace

NE15 9EL

Michelle Mitchell

07886327369

michellem.tch@outlook.com

Delivery of food packs. Phone befriending Deliveries on a Thursday
Grainger Market Deliveries

 

 online form to arrange shopping delivery.

Mondays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Venerable Bede Church, West Road, NE4 8AQ

Email:laura@nclwefb.org.uk

Telephone:tel:0191 275 3019

 

May be closed BH Mon.

Food vouchers 1 to 3pm

Food parcels 10 to 1 pm.

 

Emergency food parcel which gives 3 days of nutritionally balanced food.

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral from kcfoundation needed.

If a referral is received before 12pm, food parcels are delivered on a Thursday

You can complete a referral form on their website. You can have 3 food parcels a year.

 

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027 

option 2

11 to 2 pm take away meals

1 emergency food parcel

Free hot meals, clothing and toiletries also available

The food bank is an emergency only during their café opening times.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Tuesdays

Name What’s available How to use the service
Newcastle West End Foodbank

Address: The Foodbank Centre, Benwell Lane, NE15 6NG

Email:laura@nclwefb.org.uk

Telephone:tel:0191 275 3019

 

Food parcels 10.00 to 1.00 pm

Food Vouchers and Food parcels 9.30 to 11.30 from Lemington Methodist Church Lorraine Terrace NE15 8EA

 

3 days of emergency food

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road,
Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Opening Times:  9:30 to 3:30pm

Order before 10.00 am

Hot soup and sandwiches

 

Emergency food parcel

 

£3 or food bank voucher

leave message on Facebook; phone 0191 226 0941 (you can leave message); e-mail cornerstonebenwell@gmail.com. Kids half-price with one adult meal; must be within 2 miles from Cornerstone on Armstrong Rd.

Open access including self- referral.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm

 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral  from kcfoundation needed.

If a referral is received before 12pm, food parcels are delivered on Thursdays only.

You can have 3 food parcels a year.

Deliveries will take place on Thursdays

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

option 2

Opening Times: 

11 to 2 pm take away meals

1 emergency food parcel

Free hot meals, clothing and toiletries also available

The food bank is an emergency only during their café opening times.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Wednesdays

Name What’s available How to use the service
Newcastle East Foodbank

Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB

Email: info@newcastleeast.foodbank.org

Telephone: 0191 224 2422

Opening Times: 10am to 12.30pm

 

Emergency food parcel

Referral needed from Heaton Road Baptist Church or Joseph Cowen Centre. Residents can access up to three vouchers.

You are then given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: The Food Bank Centre, Benwell, NE15 6NG

Email:laura@nclwefb.org.uk

Telephone:tel:0191 275 3019

Food parcels 10 to 1pm

Food vouchers 10 to 1 pm  from St James’ Church 28. Benwell Lane NE15 6R

3 days of emergency food

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road,
Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Opening Times:  9:30 to 3:30pm

Order before 10.00

Hot soup and sandwiches

Emergency food parcel

 

£3 or food bank voucher

leave message on Facebook; phone 0191 226 0941 (you can leave message); e-mail cornerstonebenwell@gmail.com. Kids half-price with one adult meal; must be within 2 miles from Cornerstone on Armstrong Rd.

Open access including self- referral.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral from KCfoundation needed.

If a referral is received before 12pm, food parcels are delivered on a Thursday only.

You can have 3 food parcels a year.

 

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

Option 2

Opening Times: 

11 to 2 pm take away meals

1 emergency food parcel

Free hot meals, clothing and toiletries also available

The food bank is an emergency only during their café opening times.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Thursdays

Name What’s available How to use the service
Walker and District Foodbank

Address: 25 Church Walk, NE6 3DP

Telephone: 07517 846 366

or 07496 803150

Opening Times: 11am to 1.30pm

 

As long as they have stock they will open

Emergency food parcel

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Newcastle West End Foodbank

Address: The Food Bank Centre, Benwell, NE15 6NG

Email:laura@nclwefb.org.uk

Telephone:tel:0191 275 3019

 

Food Parcels 10 to 1 pm from Venerable Bede Church Benwell Grove NE4 8AQ or 5 to 6.30 pm from Lemington Methodist Church Lorraine Terrace NE15 8EA

Food Vouchers 5 to 6.30 pm Lemington Centre Tyne View NE15 8RZ

3 days of emergency food

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Cornerstone

Address:  62 Armstrong Road,
Newcastle upon Tyne, NE4 7TU

Email: cornerstonebenwell@gmail.com

Telephone: 0191 226 0941

Website: cornerstonebenwell.com

Opening Times:  11am to 12pm

Order before 10.00 am

Hot soup and sandwiches

Food parcel available once a month.

 

 

£3 or food bank voucher

leave message on Facebook; phone 0191 226 0941 (you can leave message); e-mail cornerstonebenwell@gmail.com. Kids half-price with one adult meal; must be within 2 miles from Cornerstone on Armstrong Rd.

Just to turn up. No referral needed.

They will refer you to the West End Food Bank if you need further food parcels.

Connect25 Foodbank

Address: Connect25 Food Bank, NE6 2AR

Email:

Tel: 0797 647 9111

Opening Times: Monday to Thursday 10am to 4pm 

 

Emergency food parcel delivery to those who need it in Byker and Newcastle.

Referral from kcfoundation needed.

If a referral is received before 12pm, food parcels  delivered on a Thursday.

You can complete a referral form on their website. You can have 3 food parcels a year.

 

Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ

Telephone: 0191 261 6027

Opening Times: 

11 to 2 pm take away meals

1 emergency food parcel

Free hot meals, clothing and toiletries also available

The food bank is an emergency only during their café opening times.

You can have 1 emergency parcel. If more parcels are needed a letter of request is needed.

Fridays

Name What’s available How to use the service
Newcastle East Foodbank

Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB

Email: info@newcastleeast.foodbank.org

Telephone: 0191 224 2422

Opening Times: 10am to 12.30pm

CLOSED

Emergency food parcel

Referral needed.

Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle.

You are then given a food bank voucher to swap for emergency food at the food bank.

Sundays

Name What’s available How to use the service
The Muslim Initiative

Address: Angelou Centre, 17 Brighton Grove, Fenham, NE4 5NS

Email:

Opening Times: The first Sunday of every month from 2pm to 3pm

SUSPENDED

Food parcel

Rice, pasta, tins and jars of food.

No referral needed. You can turn up or email beforehand to let them know you are coming.

Available to anyone in need, regardless of faith or non-belief.

You will be asked the reason why you are in need. You will need to provide proof of your address.

 

The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays and over Christmas and New Year. Before attending a session we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.

Other help available in Newcastle


Benefits advice in Newcastle

Speak to someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as:

There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk


Other useful information

Money Advice Service provides online information on the full range of benefits that you may be entitled to.  This also includes where to find more help and advice.

Peace of Mind Communities help refugees and asylum seekers. Their projects include:

  • a food bank for people in Bensham
  • an advice drop in session
  • a small fund to help destitute refugees and asylum seekers in emergencies
  • help to fill the holiday gap with activities and refreshments for children and carers during the holidays

Last updated: July 2, 2020

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