Food banks and free emergency food in Newcastle
If you are struggling to afford to eat, food banks or charities may be able to help. There are a number of places that give free, cheap or voucher food to those who need it most in Newcastle.
What is a Food bank?
Food banks give emergency food parcels to people who are in crisis. They are usually run by volunteers. You will need to be referred to a Food Bank by an agency and given a food bank voucher. There are a number of places in Newcastle where you can get a food parcel in an emergency. Emergency food parcels usually contain dried or tinned food that you can cook at home to make meals.
Many churches and faith groups offer food, run drop-in cafes, or give food parcels. Contact your local place of worship to find out if they offer food.
Looking for a hot meal? Volunteers and charities offer free or cheap meals in Newcastle
Please note: in addition to the regular and new temporary food banks listed by day further down this page, there are new services to support the elderly, vulnerable and those in need during the Coronavirus pandemic.
Temporary Food Help
| Name | What’s available | How to use the service |
| Dinnington Parish Council
Steven Phelps Email: steve_p_dpc@hotmail.co.uk Telephone: 07925 127 972 |
Food parcel delivery using Fareshare in Dinnington. |
Please call for further information. |
| Building Futures East
Email: covidsupport@buildingfutureseast.org Follow through Facebook or Twitter Telephone: 0191 263 2752 |
Deliver emergency food parcels, hygiene products and dog food to residents in Byker and Walker only, Referrals and self referrals taken.
Education and training advice. |
Ring or email |
| Christians Against Poverty
Linda Stockley Telephone: 0800 328 0006
|
Delivery of food parcels | Ring. |
| Junction 42
Email: ciaran.grant@junction42.org
|
Delivery of food parcels with a referral made by www.thekcfoundation.co.uk | Food bank Monday to Thursday,10 to 2 pm |
| North Newcastle Food Hub
Brunswick village Telephone: 07743588058 0191 217 1069 Email: foodhub@families1st.uk
|
Delivery of food parcels. to anyone in need – elderly, vulnerable, high-risk, pre-existing conditions, low income, self-isolating and no friends/family to help them. Deliver across the region from North Northumberland, North and South Tyneside, Durham. Book a delivery slot with one of their volunteer drivers on their Facebook Page Families 1st 4 Additional Needs.
They will also undertake shopping but that must be by referral from a professional. |
Mon to Sat from 930 am |
| Feeding Families
Deborah@feedingfamilies.org.uk Deborah Cooper
|
Delivery food parcels within 48 hours of referral to those who have no other support. Provision of shopping for those able to pay. Available 7 days a week.
Referrals made by a professional and not self referral. Need to state whether it is food parcel or shopping referral. Details required include: name, address, contact number, number in household, any dietary requirements. If the referral is for shopping, how will they pay. Must include: name, email and contact number of the referrer. |
Professional referral |
| Foodcycle schemes | Offering free meals. Monkchester in Walker on Wednesdays and Byker and Westgate on Thursdays.
see free meals link or organisation entry |
All welcome; email to request |
| Magic Hat Café
Byker Community Centre 153 Headlam Street NE6 2DX |
See their website or Facebook page | See their website or Facebook page |
| YMCA/Walker Park Centre Cafe | During the coronavirus, working in partnership with Walker Parish Church, Hat Trick, Building Futures East and Streetwise who are helping with deliveries
|
Phone between 10 and 11 am for same day food; email outside these hours |
|
177 Kirkwood Drive Kenton Newcastle upon TyneNE3 3BE Telephone: tel: 07540 272051
|
This is an extra distribution point for West End Food bank (working with Trussell Trust). Uses E vouchers. | Monday, Tuesday and Friday,10 am to 1pm |
Additional support – shopping, prescriptions, pets and gardening
| Name | What’s available | How to use this service |
| Age UK | Shopping, prescriptions, respite sitting, hot meals, pet walking and basic garden tidy. | 9 am – 3 pm Mon to Friday, 10am to 3 pm Sat and Sun |
| Caring Hands Charity
contact@caringhandscharity.org Dawn Henderson |
Shopping and delivery, telephone befriending, dog walking. Service offered in Ouseburn, Heaton, Jesmond, St Anne’s | |
| Edge Northeast
Collette Devlin Smith |
Shopping in Byker, Fawdon and Kingston Park | |
| Mental Health Concern | Shopping, prescriptions and telephone befriending. | |
| Search Newcastle |
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| Throckley Community Hall
Back of Victoria Terrace NE15 9EL Michelle Mitchell |
Delivery of food packs. Phone befriending | Deliveries on a Thursday |
Mondays
| Name | What’s available | How to use the service |
| Newcastle West End Foodbank
Address: The Venerable Bede Church, West Road, NE4 8AQ Email:laura@nclwefb.org.uk Telephone:tel:0191 275 3019
|
May be closed BH Mon.
Food vouchers 1 to 3pm Food parcels 10 to 1 pm.
Emergency food parcel which gives 3 days of nutritionally balanced food. |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm |
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral from kcfoundation needed.
If a referral is received before 12pm, food parcels are delivered on a Thursday You can complete a referral form on their website. You can have 3 food parcels a year.
|
|
Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ Telephone: 0191 261 6027 option 2 |
11 to 2 pm take away meals
1 emergency food parcel Free hot meals, clothing and toiletries also available |
The food bank is an emergency only during their café opening times.
You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Tuesdays
| Name | What’s available | How to use the service |
| Newcastle West End Foodbank
Address: The Foodbank Centre, Benwell Lane, NE15 6NG Email:laura@nclwefb.org.uk Telephone:tel:0191 275 3019
|
Food parcels 10.00 to 1.00 pm
Food Vouchers and Food parcels 9.30 to 11.30 from Lemington Methodist Church Lorraine Terrace NE15 8EA
3 days of emergency food |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Opening Times: 9:30 to 3:30pm |
Order before 10.00 am
Hot soup and sandwiches
Emergency food parcel |
£3 or food bank voucher leave message on Facebook; phone 0191 226 0941 (you can leave message); e-mail cornerstonebenwell@gmail.com. Kids half-price with one adult meal; must be within 2 miles from Cornerstone on Armstrong Rd. Open access including self- referral. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm
|
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral from kcfoundation needed.
If a referral is received before 12pm, food parcels are delivered on Thursdays only. You can have 3 food parcels a year. Deliveries will take place on Thursdays |
|
Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ Telephone: 0191 261 6027 option 2 Opening Times: |
11 to 2 pm take away meals
1 emergency food parcel Free hot meals, clothing and toiletries also available |
The food bank is an emergency only during their café opening times.
You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Wednesdays
| Name | What’s available | How to use the service |
| Newcastle East Foodbank
Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB Email: info@newcastleeast.foodbank.org Telephone: 0191 224 2422 Opening Times: 10am to 12.30pm |
Emergency food parcel |
Referral needed from Heaton Road Baptist Church or Joseph Cowen Centre. Residents can access up to three vouchers.
You are then given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: The Food Bank Centre, Benwell, NE15 6NG Email:laura@nclwefb.org.uk Telephone:tel:0191 275 3019 |
Food parcels 10 to 1pm
Food vouchers 10 to 1 pm from St James’ Church 28. Benwell Lane NE15 6R 3 days of emergency food |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Opening Times: 9:30 to 3:30pm |
Order before 10.00
Hot soup and sandwiches Emergency food parcel |
£3 or food bank voucher leave message on Facebook; phone 0191 226 0941 (you can leave message); e-mail cornerstonebenwell@gmail.com. Kids half-price with one adult meal; must be within 2 miles from Cornerstone on Armstrong Rd. Open access including self- referral. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm |
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral from KCfoundation needed.
If a referral is received before 12pm, food parcels are delivered on a Thursday only. You can have 3 food parcels a year.
|
|
Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ Telephone: 0191 261 6027 Option 2 Opening Times: |
11 to 2 pm take away meals
1 emergency food parcel Free hot meals, clothing and toiletries also available |
The food bank is an emergency only during their café opening times.
You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Thursdays
| Name | What’s available | How to use the service |
| Walker and District Foodbank
Address: 25 Church Walk, NE6 3DP Telephone: 07517 846 366 or 07496 803150 Opening Times: 11am to 1.30pm |
As long as they have stock they will open Emergency food parcel |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Newcastle West End Foodbank
Address: The Food Bank Centre, Benwell, NE15 6NG Email:laura@nclwefb.org.uk Telephone:tel:0191 275 3019
|
Food Parcels 10 to 1 pm from Venerable Bede Church Benwell Grove NE4 8AQ or 5 to 6.30 pm from Lemington Methodist Church Lorraine Terrace NE15 8EA
Food Vouchers 5 to 6.30 pm Lemington Centre Tyne View NE15 8RZ 3 days of emergency food |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
| Cornerstone
Address: 62 Armstrong Road, Email: cornerstonebenwell@gmail.com Telephone: 0191 226 0941 Website: cornerstonebenwell.com Opening Times: 11am to 12pm |
Order before 10.00 am
Hot soup and sandwiches Food parcel available once a month. |
£3 or food bank voucher leave message on Facebook; phone 0191 226 0941 (you can leave message); e-mail cornerstonebenwell@gmail.com. Kids half-price with one adult meal; must be within 2 miles from Cornerstone on Armstrong Rd. Just to turn up. No referral needed. They will refer you to the West End Food Bank if you need further food parcels. |
| Connect25 Foodbank
Address: Connect25 Food Bank, NE6 2AR Email: foodbank@thekcfoundation.co.uk Tel: 0797 647 9111 Opening Times: Monday to Thursday 10am to 4pm |
Emergency food parcel delivery to those who need it in Byker and Newcastle. |
Referral from kcfoundation needed.
If a referral is received before 12pm, food parcels delivered on a Thursday. You can complete a referral form on their website. You can have 3 food parcels a year.
|
|
Address: St Vincent’s Blackfriars @ The Ouseburn, NE1 2TQ Telephone: 0191 261 6027 Opening Times: |
11 to 2 pm take away meals
1 emergency food parcel Free hot meals, clothing and toiletries also available |
The food bank is an emergency only during their café opening times.
You can have 1 emergency parcel. If more parcels are needed a letter of request is needed. |
Fridays
| Name | What’s available | How to use the service |
| Newcastle East Foodbank
Address: Elim Church, The Dream Centre, Heaton Road, NE6 1SB Email: info@newcastleeast.foodbank.org Telephone: 0191 224 2422 Opening Times: 10am to 12.30pm |
CLOSED
Emergency food parcel |
Referral needed.
Contact the Foodbank to find details of organisations that can refer you and give you a food bank voucher such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank. |
Saturdays
| Name | What’s available | How to use the service |
| Byker Community Centre
Address: 153 Headlam Street, Byker, NE6 2DX Telephone: 0191 265 5777 Website: bykerca.org Email: Admin@BykerCA.Org |
Food parcels of fresh fruit and veg and tinned goods, bread etc | Time: 10 to 11.30 am
Who can use it: adults How: drop in Cost: donations welcome |
Sundays
| Name | What’s available | How to use the service |
| The Muslim Initiative
Address: Angelou Centre, 17 Brighton Grove, Fenham, NE4 5NS Email: info@themusliminitiative.com Opening Times: The first Sunday of every month from 2pm to 3pm |
SUSPENDED
Food parcel Rice, pasta, tins and jars of food. |
No referral needed. You can turn up or email beforehand to let them know you are coming.
Available to anyone in need, regardless of faith or non-belief. You will be asked the reason why you are in need. You will need to provide proof of your address. |
The services listed on this page are provided by organisations independent to the council. We update this information regularly, but opening times and availability can change. Opening times are different during bank holidays and over Christmas and New Year. Before attending a session we recommend you check it is running and that you’re eligible to receive the service. Some services are only for adults or rough sleepers. Please note there may be a limit to the number of times you can access a service due to high demands in Newcastle. You can read more about InformationNOW’s Terms and Conditions.
Other help available in Newcastle
- Free meals and cheap food in Newcastle Volunteers prepare hot nutritious meals for people in need in Newcastle.
- The practicalities of moving home
- Help with Heating Problems and How to Pay for Them
- Help with the Cost of Maintenance and Repairs
- Emergency hardship and crisis support
- Benefits
Benefits advice in Newcastle
Speak to someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as:
- Citizens Advice Newcastle provide advice to anyone in Newcastle
- Newcastle Welfare Rights Service provide advice to people in priority groups including those over 65. They have self help material on their website.
There are more benefit advice services available across Newcastle. Visit ‘Where to get benefit advice’ here www.newcastle.gov.uk
Other useful information
Money Advice Service provides online information on the full range of benefits that you may be entitled to. This also includes where to find more help and advice.
Peace of Mind Communities help refugees and asylum seekers. Their projects include:
- a food bank for people in Bensham
- an advice drop in session
- a small fund to help destitute refugees and asylum seekers in emergencies
- help to fill the holiday gap with activities and refreshments for children and carers during the holidays
Last updated: February 9, 2021
