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Emergency funds and support

Help from Newcastle City Council and the Department for Work and Pensions (DWP)


Supporting Independence Scheme

The Supporting Independence Scheme provides basic household items to help people on low income:

  • resettle in the community following a stay in an institution for example, a hospital, a care home or custody
  • remain in the community rather than enter an institution
  • set up home in the community, as part of a planned resettlement programme, following an unsettled way of life

Visit newcastle.gov.uk for more information. This scheme replaced the Community Care Grants which were previously part of the DWP’s social fund.


Crisis Support Scheme

The Crisis Support Scheme is a payment to help you if you are in a crisis situation and there is a risk to your health and safety of that of a member of your household.

The scheme provides for:

  • food
  • clothing
  • fuel for heating and;
  • arranges emergency travel to cover short term periods

It is available to you if you have no other source of funding or financial support.

More details and an application form from the Council. This scheme replaced the DWP Crisis Loan scheme


Discretionary Housing Payments (DHP)

DHP’s are short term extra payments to help you if you are struggling to meet your housing costs.

You must be getting help with your rent in Universal Credit or to Housing Benefit to get a DHP.

More details and an application form from the Council.


Examples of non discretionary payments and loans from the DWP 


Help for individuals and families from charities

These websites list many charities that help people in financial need. You can search them for charities that help people in various circumstances.

  • Charity Choice. Click ‘Find a Charity’ to search by circumstance or region
  • Turn2us. Search for grants that provide financial support to people who need it

Help during coronavirus

The Government and Newcastle City Council are providing various kinds of temporary and emergency help during coronavirus. This is described in these Newcastle City Council webpages:


Where can I get benefits advice?

It can be useful to speak with someone about the benefits you may be entitled to and how they may impact upon your other benefits. A local independent advice service can help guide you through the process such as;

Visit newcastle.gov.uk for more benefit advice services available across Newcastle.


Other Useful Information

Last updated: June 17, 2021