Crisis Skylight Newcastle

If you are homeless and need emergency housing advice, please contact Newcastle City Council’s Housing Advice Centre.

If you are homeless or at immediate risk of becoming homeless, you can access Crisis’ services for free. They offer support with:

  • Engagement Gateway: provides information and guidance to those who are rough sleeping and those who are threatened with homelessness in the next 6 months. Open for visits: Monday 10 to 2.30 pm, Tuesday, 12.30 to 3.30 pm, Wednesday10 am to 2.30 pm, Thursday 10 am to 2.30 pm and Friday 10 to 2.30 pm
  • Education: group and 1 to1 sessions to help improve your wellbeing and increase your life skills. Activities include cooking, budgeting, outdoor pursuits, creativity, technical and tenancy skills. Contact them for their latest programme.
  • Work: employment coaches help to get you ready for work. Includes support to build your CV, experience mock interviews, find work placements, access to grants and take part in courses to access work.
  • Progression Coaches: listen to your hopes and needs, to help guide and motivate you. 1 to 1 appointments available.
  • Housing: information, advice and support for your housing needs. Includes a Renting Ready programme to build skills, knowledge and confidence to gain and maintain accommodation
  • Health and wellbeing: mental health counselling, one to one appointments and drop in sessions, group workshops with different topics such as confidence, stress and anxiety
  • Volunteering: build your skills, confidence and experience. Volunteer at Crisis or elsewhere.
  • Homeless Health Peer Advocacy service is free and confidential. #Healthnow with Groundswell.  Supporting homeless people to be more confident, to use health services. This includes GP registration, preparing and getting to health appointments and supporting you with any follow up. To access this service you need to complete a short referral form, or you can give them a referral over the phone. Email: or call 07989 214 518
  • Housing First Project works with housing providers in Newcastle to support up to 20 people to end their homelessness long term.

Email to request a copy of  Crisis’ signposting booklet with information on other organisations that may be able to support you.