Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Crisis Skylight Newcastle

From January 2021

Crisis Skylight face-to-face services and the Skylight centre remain closed, whilst they work on their re-entry plan. The Newcastle team have been working on a new online learning programme, accessible via their website at They also continue to offer support remotely for the foreseeable future and will continue to work directly with members by phone and online for those requiring individual and ongoing support. They welcome new member referrals for learning and / or support and are checking the inbox daily. Alternatively, you can leave a voicemail on their office phone number (0191 222 0622) and they will endeavour to respond to your query as soon as they can

If you are homeless or at immediate risk of becoming homeless, you can access their services for free. They run an Engagement Gateway session at their centre, 12.30 to 3.30 pm Monday, Wednesday and Friday.

Crisis Skylight Newcastle support with:

Education – develop skills, confidence and prepare for work. Activities include: IT, cooking, art, yoga, photography

Work –  employment coaches help with all areas of getting you ready for and finding work. Includes support to build your CV, experience mock interviews, find work placements, access to grants and take part in courses to access work.

Progression Coaches – listen to your hopes and needs, guide and motivate in 1:1 appointments

Housing –  information, advice and support with all aspects of your housing needs. Includes a  Renting Ready programme which helps build skills, knowledge and confidence to gain and maintain accommodation

Health and wellbeing – mental health counselling, one to one appointments and drop in sessions, group workshops with different topics such as confidence, stress and anxiety

Volunteering  – build your skills, confidence and experience. Volunteer at Crisis or elsewhere.

Contact details

Telephone: 0191 222 0622


Website 2:




Cost: Free

City House
1 City Road
Newcastle upon Tyne

54.9712 -1.60363

Find Crisis Skylight Newcastle on Google Maps

Last updated: January 13, 2021

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