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Crisis Skylight Newcastle

If you are homeless and need emergency housing advice, please contact Newcastle City Council’s Housing Advice Centre.

If you are homeless or at immediate risk of becoming homeless, you can access Crisis’ services for free. They run an Engagement Gateway session at their centre, 12.30 to 3.30 pm Monday, Wednesday and Friday.

They also offer support with:

  • Education: Develop skills, confidence and prepare for work. Activities include: IT, cooking, art, yoga, photography
  • Work: Employment coaches help to get you ready work. Includes support to build your CV, experience mock interviews, find work placements, access to grants and take part in courses to access work.
  • Progression Coaches: Listen to your hopes and needs, guide and motivate in 1:1 appointments
  • Housing: Information, advice and support with all aspects of your housing needs. Includes a  Renting Ready programme which helps build skills, knowledge and confidence to gain and maintain accommodation
  • Health and wellbeing: Mental health counselling, one to one appointments and drop in sessions, group workshops with different topics such as confidence, stress and anxiety
  • Volunteering: build your skills, confidence and experience. Volunteer at Crisis or elsewhere.
  • Homeless Health Peer Advocacy service is free and confidential. #Healthnow with Groundswell.  Supporting  homeless people be more confident, to use health services. This includes GP registration, preparing and getting to health appointments and supporting you with any follow up. To access this service you need to complete a short referral form, or you can give them a referral over the phone. Email: or call 07989 214 518

Email to request a copy of  Crisis’ signposting booklet with information on other organisations that may be able to support you. Outside of their opening hours you can email or leave a voicemail and they will get back to you as soon as possible.

Contact details

Main Telephone: 0191 222 0622


Other Website:

Opening hours
Monday to Thursday 11am to 3pm (From May 2021)




Cost: Free

City House
1 City Road
Newcastle upon Tyne

54.9712 -1.60363

Find Crisis Skylight Newcastle on Google Maps

Last updated: September 2, 2021

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