Newcastle Welfare Rights Service

Page contents:

    Contact details Related articles

    Newcastle Welfare Rights Service give benefits advice to people who live in Newcastle. You can call their advice line or drop in to a face to face advice session for help. You can get benefits casework if you live in Newcastle and are in one of the priority groups. This includes people:

    • aged 65 and over
    • with severe and enduring mental health problems
    • with a learning disability
    • who get support from adult social care
    • children with disabilities and their carers
    • unpaid carers
    • leaving care
    • with a critical illness
    • with a registered sensory impairment
    • who’ve been offered a job and need information about if it will affect your benefits

    Face to face advice available: No appointment needed for people who live in West Newcastle, Arthurs Hill, Blakelaw, Elswick, Kenton, West Fenham, Monument, Wingrove, Callerton and Throckley.

    Time Venue
    Mondays 9.30am to 12pm Blakelaw Community centre, Binswood Avenue, Newcastle upon Tyne, NE5 3PN
    Mondays: 12pm to 2pm Fenham Library,  Fenham Hall Drive, Fenham, Newcastle upon Tyne, NE4 9XD
    Tuesdays: 9.30am to 12pm Nunsmoor Centre, Studley Terrace, Newcastle upon Tyne, NE4 5AH
    Thursday 10am to 12pm Kenton Library, Hillsview Avenue, North Kenton, Newcastle, NE3 3QJ
    Thursday 10am to 12pm ( Fortnightly from 10th Oct 24) Cruddas Park Library Westmorland Road, Cruddas Park, Newcastle upon Tyne, NE4 7QY

    Dates of sessions 24/25: 10th Oct, 24th Oct, 7th Nov,  21st Nov, 5th Dec, 19th Dec, 9th Jan, 16th Jan, 30th Jan, 13th Feb, 27th Feb, 13th Mar, 27th Mar 25
    Fridays 9:30am to 12pm (Fortnightly) Throckley Community Hall, Back Victoria Terrace, Throckley, Newcastle upon Tyne, NE15 9EL

    Dates of sessions 24/25: 15th Nov, 29th Nov, 13th Dec, 10th Jan, 24th Jan, 7th Feb, 21st Feb, 7th Mar, 21st Mar 25

    Cruddas Park GP Surgery patients can book a benefits advice appointment. Call the Surgery and ask for to see a Welfare Rights Officer. Appointments are available on Tuesdays 9.30am to 12pm.

    Walker Medical Group patients can book a benefits advice appointment. Call the Surgery and ask for to see a Welfare Rights Officer. Appointments are available on Wednesdays 9.15am to 12pm.

    St Anthony’s Health Centre patients can book a benefits advice appointment. Call the Surgery and ask for to see a Welfare Rights Officer. Appointments are available on Mondays 2pm to 5pm.

    Please note there is a waiting list for this service. Someone will contact you as soon as possible.

    You can find other benefits advice services in their booklet Where to get benefits advice in Newcastle