Welfare Rights Service – Newcastle City Council

Newcastle Welfare Rights Service give benefits advice to people who live in Newcastle. You can call their advice line for help or get benefits casework if you live in Newcastle and are in one of the priority groups. This includes people:

  • aged 65 and over
  • with severe and enduring mental health problems
  • with a learning disability
  • who get support from adult social care
  • children with disabilities and their carers
  • unpaid carers
  • leaving care
  • with a critical illness
  • with a registered sensory impairment
  • who have been offered a job and require a ‘better off calculation’

They give advice to people who live in West Newcastle in Arthurs Hill, Blakelaw, Elswick, Kenton, West Fenham, Monument and Wingrove. See details in their booklet Where to get benefits advice in Newcastle for days, times and telephone numbers.

Face to face advice is now available.