Newcastle Welfare Rights Service

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    Newcastle Welfare Rights Service give benefits advice to people who live in Newcastle. You can call their advice line or drop in to a face to face advice session for help. You can get benefits casework if you live in Newcastle and are in one of the priority groups. This includes people:

    • aged 65 and over
    • with severe and enduring mental health problems
    • with a learning disability
    • who get support from adult social care
    • children with disabilities and their carers
    • unpaid carers
    • leaving care
    • with a critical illness
    • with a registered sensory impairment
    • who’ve been offered a job and need information about if it will affect your benefits

    Face to face advice available: No appointment needed for people who live in West Newcastle, Arthurs Hill, Blakelaw, Elswick, Kenton, West Fenham, Monument and Wingrove.

    Time Venue
    Mondays 9.30am to 12pm Blakelaw Community centre, Binswood Avenue, Newcastle upon Tyne, NE5 3PN
    Mondays: 12pm to 2pm Fenham Library,  Fenham Hall Drive, Fenham, Newcastle upon Tyne, NE4 9XD
    Tuesdays: 9.30am to 12pm Nunsmoor Centre, Studley Terrace, Newcastle upon Tyne, NE4 5AH
    Thursday 10am to 12pm YHN Kenton Centre, Hillsview Avenue, North Kenton, Newcastle, NE3 3QJ
    Thursday 10am to 12pm Cruddas Park Library Westmorland Road, Cruddas Park, Newcastle upon Tyne, NE4 7QY

    Cruddas Park GP Surgery patients can book a benefits advice appointment. Call the Surgery and ask for to see a Welfare Rights Officer. Appointments are available on Tuesdays 9.30am to 12pm.

    Walker Medical Group patients can book a benefits advice appointment. Call the Surgery and ask for to see a Welfare Rights Officer. Appointments are available on Wednesdays 9.15am to 12pm.

    St Anthony’s Health Centre patients can book a benefits advice appointment. Call the Surgery and ask for to see a Welfare Rights Officer. Appointments are available on Mondays 2pm to 5pm.

    Please note there is a waiting list for this service. Someone will contact you as soon as possible.

    You can find other benefits advice services in their booklet Where to get benefits advice in Newcastle